We're proud of our training provision here at The Hotel Folk, but we're always looking for opportunities to improve and progress the experience our new Folk have when they begin their career with us. This is a snippet of our next step and one which will also benefit our teams who work across our hotels.
"We believe the welcome received by each new Folk member is at the heart of everything we do here at The Hotel Folk, so to continue the onboarding journey for our new starters after their day one company induction, we have filmed a hotel induction video for each of our hotels for them to watch on our training platform. They will provide our new starters with a wealth of general knowledge and information about the hotel, from a front of house, and back of house operational perspective as well as detailing each hotel’s special history and the local area. By providing this valuable information and insight, we believe this will assist them in looking after our guests and delivering our company values.” Please take a look at small sneak preview of The Crown and Castle in Orford! A huge thankyou to Luke Pyett from Luke James Creative (Videographer & Video Editor) who worked so hard with myself and the team to make these videos such a success!