As part of their inaugural UC Today All-Stars series, UC Today asked more than 50 UC Leaders to name the biggest challenge they’re facing this year. Among them is our esteemed 🔰 Chris Goodwill, Symity’s Strategic Partner Manager & Solutions Specialist and Contact Centre as a Service (CCaaS) expert. Find out what Chris’s challenges and goal are for 2024: https://lnkd.in/exFpPpXS Chris is very "Thrilled to be included in this first cohort of UC All-Stars, great to get recognition for contributions to the industry, hopefully helping inform clients and partners alike. I'm in very good company and huge congratulations to all the other UC All-Stars." Get in touch with one of our Symity experts to find out how we can help you (see links in the comment section). #contactcentre #ccaas #microsoftteams #microsoft365copilot #copilot #modernwork #hybridwork #AI #FutureOfWork #DigitalInnovation Read the full article: https://lnkd.in/eVsWzMkb
Symity
IT Services and IT Consulting
Placing M365, Microsoft Teams Unified Communications and Microsoft Teams Rooms securely at the heart of your business
About us
The Symity team are a group of passionate Microsoft Teams advocates who are dedicated to changing the way people work. Companies that truly understand Microsoft Teams are few and far between. Those that know how to deploy Teams for both unified telephony and meeting room solutions are even rarer. For the award winning Symity Team, Teams-based unified communications and modern work are our bread and butter – and nobody does it quite like us. Symity is part of The Charterhouse Group
- Website
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http://www.symity.com
External link for Symity
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Unified Communications (UC), Skype for Business, Enterprise Voice, Development and Deployment, Communications, Training and Adoption, Service Design, Project Management, Microsoft Teams, Microsoft Teams Rooms, Anywhere365, Contact Centre, Yealink, AudioCodes, Logitech, Lenovo, Poly, Shure, Hybrid Meetings, Modern Workplace, Luware, copilot, and M365 Copilot
Locations
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Primary
Get directions
3rd Floor, 17 St Helen's Place,
London, EC3A 6DG, GB
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Reading, GB
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109 Mere Grange, Leaside Road
St Helens, WA9 5GG, GB
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20 Commerce Road, Lynch Wood
Peterborough, Cambridgeshire , PE2 6LR, GB
Employees at Symity
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Jamie Wheeldon
Chief Architect at Symity
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Dan R.
Actor, Animal Conservationist, Filmmaker, Modern Workplace Trainer, Photographer, Born Free Foundation Patron, IAPWA Ambassador, Voice for Asian…
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Paul Taylor
Implementing Collaboration and Communication Technology
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Kevin Hamments
Leading with Business Change and Adoption
Updates
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Discover special Microsoft Teams Phone features and Symity’s customisation capabilities in Chris Hayward’s blog article, in which he describes how we extended Microsoft Teams Phone to the Police Force's Airwave Terminal. Chris is Symity’s Principal Architect for Unified Communications. We are thrilled to share that this project has earned us the prestigious 2024 Global Microsoft Partner of the Year award for Converged Communications. We couldn’t be more excited and prouder of this achievement! To find out more and how Symity can help your organisation, get in touch with one of our Symity experts. All links to be found in the comment section. #microsoftteams #teamsrooms #hybridwork #modernwork #MTR
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Looking to understand more about the Dynamics 365 Contact Center from a variety of peers and experts in the industry? 🔰 Chris Goodwill has set up a new LinkedIn Group where you'll be able to keep abreast with developments on this new Microsoft CCaaS product, link in his post to join. #dynamics365 #contactcenter
📢 Strategic Partner Manager and Solution Specialist at Symity. Industry expert on Microsoft Contact Centres, Telephony and Copilot 🤖
🆕 New Microsoft Dynamics 365 Contact Center Professionals Group on LinkedIn I have created a new LinkedIn Group with a sole focus on the new Microsoft Contact Centre as a Service solution. The group will be dedicated to professionals, enthusiasts, and experts who are passionate about Microsoft Dynamics 365 Contact Center. Whether you are an experienced consultant, a developer, a customer service manager, or just getting started with Dynamics 365 Contact Center, this will be the place to connect, share knowledge, and grow together. In the group you can: - Exchange best practices and tips for optimising contact center operations with Dynamics 365. - Discuss new features, updates, and integrations regarding Dynamics 365 Contact Center - Seek advice and solutions for challenges you encounter. - Share success stories, case studies, and innovative use cases. - Network with peers, industry leaders, and potential collaborators. Join the group to stay ahead of industry trends, enhance your skills, and contribute to a thriving community of Dynamics 365 Contact Center professionals. Let's connect and collaborate to drive exceptional customer experiences! Link to the new group here: 🔗 https://lnkd.in/ed_UF5Cw Hope to see you there! #dynamics365 #contactcenter
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How Microsoft is quietly revolutionising cyber security Watch this 11min video on Microsoft’s latest cyber security solutions, presented by Symity’s Principal Security Consultant, Shaun Redfern, in collaboration with UC Today. Learn about Microsoft's investment in the security space and how to leverage your existing Microsoft 365 licensing benefits to make the most out of your investment. To find out how Symity can help your organisation with this, get in touch. (all links to be found in the comments section) #microsoftsecurity #microsoftteams #security #cybersecurity #PartnerNetwork #SecuritySolutions #microsoft
How Microsoft is Quietly Revolutionising Cybersecurity
https://www.uctoday.com
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How to deepen your Microsoft for 365 stack knowledge and expertise with Microsoft funded workshops: exciting news! Microsoft have now released their funded workshops for their new Financial Year 2025, starting 1st July 2024 for Microsoft 365. There is a wide range of Copilot for Microsoft 365 workshops available, as well as the following: 🔹 Threat Protection Engagement 🔹 Microsoft Teams Phone Adoption 🔹 Microsoft Teams Room adoption or device activation 🔹 M365 E3 and E5 Adoption Find out, if you qualify for any of these Microsoft Funded workshops by getting in touch with Symity, details in the comments section. #microsoftteams #microsoft365copilot #copilot #modernwork #hybridwork #microsoftsecurity #AI #FutureOfWork #DigitalInnovation
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Optimising hybrid meetings with Microsoft Teams Premium: Watch today’s 2-min video on “Live Translation” and discover how this unique benefit of Teams Premium can enhance your online meetings. Join Wesley Budd, Strategic Partner Manager for Microsoft and MTR vendors at Symity, and Gordon Edwards, Account Director at Symity, as they share valuable insights and first-hand experiences. Learn how Symity can assist you in maximising the potential of Teams Premium. (link to the full-length 46min video in the comments section) #microsoftteams #teamsrooms #hybridwork #modernwork #MTR Gareth Bleasdale
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Great feature insights into Microsoft Teams Premium and how it can optimise your virtual appointments - by Symity's Account Director, Gordon Edwards. #microsoftteams #teamsrooms #hybridwork #modernwork #MTR #AI #FutureOfWork #DigitalInnovation
Enable advanced Virtual Appointments this Summer with Microsoft Teams Premium!! Turn on advanced personalized features that track business performance, manage queues, and help reduce no-shows. 😎 See a queue of scheduled and on-demand appointments in one location with pre-appointment chat capabilities 😎 View aggregated appointment reports and trends, such as no-shows and wait times, to help drive better customer experiences 😎 Create a frictionless joining experience without requiring clients to download Teams to their mobile phones As a Leading Microsoft 365 Partner, Symity can support you in rolling out a Teams Premium Pilot. Message me to learn more! #Ai #microsoft #Appointments #virtual #digitaltransformation #teams #engagement
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Discover the powerful capabilities of Microsoft Dynamics 365 Contact Center, a Copilot-first cloud contact centre solution designed to revolutionise customer service with generative AI. This innovative platform enhances every customer engagement channel, providing transformative service experiences. For a deeper understanding, read Ben Dobson's blog article, where Symity's principal Contact Centre architect shares great insights. For a quick overview, watch Symity’s 3-minute demo video. Microsoft is stepping up its game in the CCaaS market, and this technology solution is already a core part of our offering. Get in touch with one of our experts today to find out more. All links provided in the comments section. #contactcentre #contactcenter #ccaas #microsoftteams
Dynamics 365 Customer Service - Incoming Wave #1 - UC Tech Blog
https://www.uctechblog.com
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AI insights and a spotlight on Copilot for Microsoft 365 and Teams Premium at Charterhouse Group’s inaugural Healthcare Summit yesterday! Team Symity was very excited to join our parent company Charterhouse Group at their first Healthcare Summit at the Royal Armouries in Leeds. The focus was on AI within the NHS, featuring the dynamic keynote speaker Jason Bradbury. The day was packed full of informative sessions and lively panel discussions from NHS England, various NHS Trusts and industry leaders like Microsoft. They all shared their remarkable insights on their AI journey so far, with a keen focus on Copilot for Microsoft 365 and Teams Premium. Get in touch with one of our experts today to learn more about Copilot for Microsoft 365 and how we can help you on your AI journey! (link in the comments section) #copilotform365 #microsoft365copilot #modernwork #AI #copilot #FutureOfWork #DigitalInnovation #CHS24 #NHS
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Symity has been awarded one of Microsoft’s biggest accolades by winning Microsoft Partner of the Year 2024 for Converged Communications! We are thrilled by this, as this recognition is a huge achievement for us and reflects our dedication to providing innovative and effective solutions for our customers. It highlights our expertise and capabilities in implementing Microsoft Teams Phone, Teams Rooms, Microsoft-certified Contact Centres and Microsoft Security solutions, as well as Copilot for Microsoft 365. Get in touch with one of our experts to find out how we can help your organisation! (links in the comments section) #microsoftteams #hybridwork #modernwork #microsoftsecurity #SecuritySolutions #contactcentre #ccaas #microsoft365copilot #copilot #FutureOfWork #DigitalInnovation
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