Qualtrics

Excited to announce I’ve joined the team at Qualtrics as the new Chief Financial Officer! Throughout my career I’ve sought to join organizations driving significant technological shifts, and I strongly believe experience management and Qualtrics are at the next frontier of this. It’s a key reason why I chose to join the company, along with the deep, united commitment everyone I met with demonstrated for our customers, employees, and continued success. Thank you to Zig Serafin Brian Stucki Brad Anderson Julia Anas Gurdeep Pall , and the #qualtrics team for this opportunity, and I can't wait to help support the exciting future we are all building. https://lnkd.in/g_z3QCrs

Innovative teams are leading the way with more influence and bigger budgets. Want to know how? Download the 2025 Market Research Trends report now! Explore the full report to understand this trend and see how you can leverage innovation for greater impact. https://lnkd.in/ghNvn5Uy #Qualtrics #MarketResearch #Innovation #2025Trends #BusinessStrategy

📣 Check out this inspiring story from Hilton about how they transformed their guest experience with Qualtrics! By evolving their listening program from traditional post-stay surveys to a more integrated approach, Hilton uncovered valuable insights—like the importance of towel quality—that they hadn’t previously considered. This shift allowed them to gather feedback from multiple channels, creating a comprehensive understanding of their guests’ needs and continuously enhancing their offerings. See how 18,000 other top brands are using Qualtrics to deliver exceptional customer experiences: https://lnkd.in/gt88ke5q #CustomerExperience #Qualtrics #Hilton

X4 is back! 🤩 👏 Join us in Salt Lake City March 18-20 for hands-on training with Qualtrics experts, insight into upcoming innovations on the platform, and thought leadership sessions from successful experience leaders delivering transformational impact. Register now here: https://lnkd.in/gFcpjH28

Customer loyalty is trending downward across industries. It might be time to rethink your listening strategy. Get ideas for how to react to this trend and others in our 2025 Consumer Trends Report 📈 Download it now, here: https://lnkd.in/gbzCmvDU

There's so much to uncover in our 2025 Trends Reports! 📈 From emerging customer preferences to innovative strategies, this report is packed with insights to elevate your business. But don’t stop there! Continue your learning journey with Qualtrics to discover exactly what your customers want and how you can deliver. https://lnkd.in/gY8CKrdM

The "Personalization Paradox" is real! As we head into 2025, consumers want tailored experiences but only 33% trust brands to handle their data responsibly. Check out Isabelle Zdatny, CCXP, XMP article in Fortune for insights on balancing privacy and personalization. Discover strategies to build trust while delivering the personalized experiences customers crave! https://lnkd.in/ggMMm3QZ

From understanding their care plan to questions around billing, there’s no shortage of areas that create friction for patients, which can lead to a negative experience at the most inopportune time. Traditional methods meant University of Utah Health didn’t hear about these issues until it was too late to fix them. University of Utah Health now has systems that send feedback data to the entire team so that they can deliver more inclusive and responsive care in the moment. Discover more about how University of Utah Health transformed their patient experience with actionable insights: https://lnkd.in/g3ypvHfT

Have you checked out the insights from the 2025 Consumer Trends Report? 👀 It's full of what nearly 24,000 consumers around the globe care about, from loyalty and trust to AI. Now, let’s have some fun with a game of two truths and a lie to test your CX trends knowledge! 🙂↕️ 📝 Discover all the expert tips to help guide your CX strategy for 2025 here: https://lnkd.in/gE7hpd6A