Prime Secure

Does your current security provider truly put your needs first, or are they just going through the motions? Discover how we redefine client engagement at Prime Secure… Our dedicated Customer Excellence department engages with our customers, actively listens to their needs, and tailors our services accordingly. Our Customer Excellence Manager, Kirsten Ferguson, explains how this customer-centric approach aligns with our core values and sets us apart:

Our commitment to excellence drives us to push boundaries 🙌  With this comes innovation for our customers and recognition for our service… We’re proud previous winners of the BUILD Magazine Design and Build Awards for Best Innovative Construction Security ⚙️🏆🦺 We’ve also been finalists in several other awards categories: 🌟 Best Use of Technology - Carbon Reduction 🌟 CSR Initiative of the Year 🌟 Security Project of the Year 🌟 Innovation Accelerator 🌟 Specialist Contractor of the Year 🌟 Outstanding New Security Product or Technology 🌟 Excellence in Sustainability Product With our latest tech innovations and dedication to quality service, we’re excited for what’s next… watch this space!

We’re dedicated to delivering exceptional service to our clients from initial enquiry to complete security set-up. Here’s how… Robbie Dempster, Head of Security (North), shares our process for ensuring the safety and security of our clients’ sites:

Is your current CCTV provider truly meeting all your needs? Selecting the right security partner can be challenging, especially with so many choices available… We’re eager to understand what you might be missing, and ensure you have a security solution you’re fully satisfied with 🤝

We’ve had the pleasure of building a strong partnership with Barratt Homes, safeguarding their sites across the North of Scotland 🤝 Kevin Urquhart, Construction Director, shares why they chose Prime Secure as their trusted security provider, and why they continue to rely on us. We look forward to strengthening our relationship and secure even more sites as they continue to grow ✅

Looking to switch roles or take the next step in your career? 💭 We have 11 exciting job opportunities available, from Security Officer to Engineer, with locations across the UK, in Glasgow, London, and St Albans. Hear from our Recruitment Advisor, Adelaine Ingram, as she explains why you should join the Prime Secure team 🤝 For more details and to apply, visit Indeed – the link is in the comments section 🙌

We asked our customers what matters to them most when choosing a CCTV security provider… the results are in📊 A huge 41% of you said great service was your top priority! Here are just some of the ways we put customer service at the core of everything we do: ✅ Quarterly service visits, system health checks, and regular in-person intrusion tests are all included within our price ✅ Two free redeployments a year ✅ A dedicated Customer Excellence Manager ✅ Monthly customer surveys to ensure all clients are satisfied Alongside competitive pricing, eco-friendly solutions, and high quality tech, we provide the whole package 🤝

Caught in 4K👀📸 With HD night vision, a 360° 130-metre range, and sharp 4K video quality, our advanced cameras ensure we never miss an intrusion🚨 Here’s all the proof you need to secure your construction site:

We’re delighted to share that July's Core Values Champion is Steven Abbott, our IT and Technical Manager!!🏆 Nominated by our previous winner, Abdiaziz Egal, for demonstrating our value of agility👏    Abdiaziz says, “Steven always goes above and beyond to assist us, regardless of the issue's size. He consistently makes time to help, demonstrating exceptional dedication and teamwork. He truly embodies our core values and deserves this recognition for his hard work and commitment.” Thank you, Steven, for your continued dedication and positive impact on our business🙌 Enjoy your well deserved gift!

With over 25 years in the security industry, we are always striving to innovate… Our Research and Development Department is dedicated to identifying and addressing gaps in the security market. We caught up with Ezra Wilson, our Technology and Innovation Director, to discuss our latest product, ScaffSecure🙌 He says, “We continue to look for ways to meet our customers’ needs, filling gaps in the market with low-cost, high-quality solutions.” Here’s what else he had to say: