New Homes Customer Care

The New Homes Accelerator programme will unblock thousands of new homes 🏡 This is welcome news, which will support the plans to boost economic growth in the UK and deliver 1.5 million homes, with an early analysis estimating 200 large sites ready to go across England that could deliver up to 300,000 new homes. Stay tuned for updates! 📻 https://lnkd.in/egSyZ4Ns #newhomes #accelerator

We're so pleased to be featured on showhome for the release of our latest service: Surface Engineered Repairs 🛠️ Keep your eyes peeled on our feed for more information about our new division soon - in the meantime, check out our page for a sneak peek 👀 https://lnkd.in/eV5tTK8M #repairs #SER

Looking for a better solution to all your surface repair needs? 🔎 Well NHCC’s brand new service could be of great interest to you! You’ll be hearing all about our new ‘SER’ division very soon – but in the meantime, we’ll just drop this link here for a peak behind the curtain 👀 www.nhcc.uk.com/ser #repairs #newhomes #customercare

In case you missed the recent news… 👇 The New Homes Ombudsman Service (NHOS) is calling on ministers to use their powers to make it a legal requirement for all new housing developers to join their scheme. Currently a voluntary scheme, the New Homes Quality Board (NHQB) has already produced a New Homes Quality Code (NHQC) setting standards for new home builders to meet, including access to the ombudsman service. In its first annual report since being formed in October 2022, the NHOS reports that 90 of the largest developer groups in Great Britain have joined the service, accounting for just over half (55 per cent) of all new homes sold in England, Scotland and Wales. An additional 91 developers are in the process of joining, which would increase coverage to c. 65-70 per cent of all new homes sold. As an NHQB accredited service provider, our customer care services can help you to deliver a compliant customer journey. Contact NHCC today to find out how we can help you to get ahead 👉 nhcc.uk.com/contact-us #newhomes #customercare

NHCC are the market leaders in outsourced customer care with a whole host of high-quality services delivered in cost-effective ways – all centred around the customer. Here’s a non-exhaustive list of what we offer: ✅ Home visits ✅ Snagging and defect reports ✅ Remedial schemes ✅ Complex works ✅ Project management ✅ Helpline ✅ Technical support ✅ Recoveries ✅ Reporting Get in touch today to find out more about how we can help: nhcc.uk.com/contact-us #newhomes #customercare #outsourcing

NHCC delivers TLC to Technical, Large and Complex projects 🤝 We recognise that more complex jobs require additional focus to aid communication with stakeholders, the coordination of multiple supplier partners, and oversight by technically expert construction professionals. We’re highly equipped to handle this, and excel on projects that require this approach – whether that be through in-house repairs technicians, our trusted supplier network, or in many cases, a combination of both. Get in touch to find out more about how we can help: 📞 0330 024 8946 📩 [email protected] #newhomes #customercare #claims

🗣️ Housing associations, listen up 🗣️ We understand the necessity of ensuring your properties are up to scratch in line with complex, ever-changing legislation – from gas and electrical safety, to DMC and everything in between. Resources and capacity can sometimes make this an uphill struggle – but we’re here to help 🤝 NHCC provides new homes customer care experiences that meet or exceed the requirements of a new homes ombudsman – so you can be proud of your mission to create safe, sustainable homes for your customers to live in. Get in touch today to find out more about how we can help: nhcc.uk.com/contact-us #housing #associations #newhomes

Say hello to the newest additions to our fleet 👋⚡ We’ve just added two of the latest Renault energy-efficient long-range vans to our Project Manager fleet. We’re planning on taking advantage of EVs in the near future as the development of EV infrastructure and long range EVs become viable. Just look how happy our Project Manager William Shackleton looks next to his new van 📸 #fleet #newhomes #customercare

And the NHCC Supplier of the Quarter for Q2 is... 🥁 Hamiltons 🏆 Hamiltons are extremely helpful and always prepared to go outside their given area. They are reactive to urgent work, reasonably priced, knowledgeable, flexible and regularly go above and beyond – recently offering flexible evening or weekend slots to a client who was unavailable on weekdays due to their profession as a teacher. Keep up the good work! 👏 #supplier #awards #winner

Grey belt land has previously been described by the Labour government as "poor quality and ugly areas" on parts of protected land known as the green belt… And it’s here where the new government is planning to build 300,000 homes 🏠 This is all part of Labour’s plan ‘to get Britain building again’, following on from their promise to build 1.5 million new homes in the next five years. Find out exactly where this grey belt development is set to take place below – and if you’d like support with aftercare, inspection, snagging or remedial repairs, please give us a call on 0330 024 8946 📞 or email us at [email protected] https://lnkd.in/eFyKGdcd #greenbelt #greybelt #newhomes