KPS UK

Exciting News! 🎉 We’re proud to be Gold Sponsors at GlobalLink NEXT London on October 15th & 16th! Will you be joining us? 👋 Stop by our table to meet our KPS experts and discover how we can help revolutionise your company’s end-to-end customer experience. Let’s talk about driving market success and elevating customer engagement like never before.   Don’t miss out - let’s connect at TransPerfect’s GlobalLink NEXT EMEA!   Learn more about the event here:  https://lnkd.in/ekZncfjS

Today our superstar team Stuart Lewis and Paul Papaphilippou headed to the CX & Data Exchange event at Luton Hoo hosted by The Retail Hive. ⭐ It's been a brilliant day filled with thought leadership and some great sessions with a community of inspiring brands and retailers, who are looking at strengthening their CX and Data journey. 💪 We will be there for both days so if you happen to attend, do pass by our booth and say Hi to the team! 👋 #ecommerce #cx #data #retailhive

Kicking off the Monday on a high. 🙌 Last Thursday we hosted the KPS Secret Party at the iconic Natural History Museum. 🎉This was a celebration of our wonderful customers, partners and employees as well as an opportunity to forge new connections with inspiring retailers and brands. We absolutely loved to see everyone coming together, enjoying good food, futuristic entertainment (a monobot 🤖 , led violist 🎻 and laser show! 🎇 ) and creating new memories.   A special shout out to our headline sponsors and trusted partners SCAYLE Commerce Engine poq Cloudinary for enabling us to bring this party to life!✨ If you'd like to find out more about our partners or how you can get involved. Get in contact with us today.

Kicking off the Monday on a high. 🙌 Last Thursday we hosted the KPS Secret Party at the iconic Natural History Museum. 🎉This was a celebration of our wonderful customers, partners and employees as well as an opportunity to forge new connections with inspiring retailers and brands. We absolutely loved to see everyone coming together, enjoying good food, futuristic entertainment (a monobot 🤖 , led violist 🎻 and laser show! 🎇 ) and creating new memories.   A special shout out to our headline sponsors and trusted partners SCAYLE Commerce Engine poq Cloudinary for enabling us to bring this party to life!✨ If you'd like to find out more about our partners or how you can get involved. Get in contact with us today.

Last night we hosted a roundtable dinner with our wonderful clients at Alain Ducasse at the Dorchester, all around 'Why AI isn't working for you.' A topic that allowed us to unpack the challenges and opportunties around implementing #AI initatives. Key takeaways 📈Data: get the fundamentals right first. AI needs good data to be effective, without it AI will not solve the problem. 💡Problem statement: understand in detail the business or process problem you are trying to solve and the outcome you are trying to achieve, and agree that collectively across key stakeholders. 👥Culture: understand your organisation’s attitude towards AI; are you culturally risk averse, will trust and adoption become barriers if not addressed early? Do you have an executive sponsor to drive the initiatives forward? Fantastic insights from our friends at Google Steve Wainwright and Matthew Buskell and a massive thank you to our brilliant customers at Superdrug Harrods Milk & More The Entertainer Arsenal F.C as well as our facilitator Bruce Dodworth. We are looking forward to hosting the next roundtable! If you are looking at your #AI journey and would like to have a chat. Reach out to our AI specialist Paul Anderie who would be more than happy to support. Alistair Morrison Tim Hillman #AI #AIJourney #CX

Our customers value quick, effective solutions without the burden of lengthy and costly transformation projects. Composable commerce provides a flexible, modular architecture, allowing retailers to select the best tools and services from a variety of providers. In our latest blog "Transforming Commerce: Supporting The Entertainer's Transition to a Modern Composable Commerce Platform." you’ll learn how we helped The Entertainer upgrade its system, navigate challenges, and achieve greater agility. Find out how our partnership enabled The Entertainer to innovate quickly and pursue growth in a highly competitive retail market. 💹 https://lnkd.in/eYGmtTZw #composablecommerce #ecommerce #digital

Composable architecture is revolutionising commerce, helping businesses adapt swiftly to market changes. We teamed up with The Entertainer, a leading toy retailer, to embrace this cutting-edge approach.   Tune into the latest Packaged Pod episode to hear Tim Hillman (CTO at KPS) and Andy Rayner (DevOps Manager at The Entertainer) discuss their journey towards composable architecture and the benefits they've seen so far.   Don't miss this episode to learn how composable thinking can drive your business towards innovation and resilience. https://lnkd.in/efGzVXpR #composablecommerce #theentertainer #sapcommerce

Our team had a great time at SAP's innovation day for CX. Loads of valuable insights and we got to hear from many inspirational speakers💡 We hosted a fireside chat together with our wonderful customer Harrods on their journey to provide a world class AI-enabled service experience with SAP and Sinch ! ⭐ A big thank you to the speakers, Karolina Wilczek, Teemu Niskanen and Sunny Sangha for hosting such an informative session, bringing to life how impactful the transformation programme has been for Harrods. Loved listening to Naresh Krishnamurthy at Molton Brown talking about top notch customer engagement across channels! The sessions concluded with a drawn infographic by James Marland summarising all the key takeaways, and a competitive game of bowling 🎳 A special shout out to Benny Martini Keane for hosting us. If you want to learn more about how to deliver a next generation service experience that drives increased loyalty, brand affinity, customer satisfaction and revenue growth get in touch with us today! 💬 #sap #innovationday #cx #customerexperience Stuart Lewis Duncan Paterson

An inspiring and insightful evening at last night’s KPS roundtable event on “Composable Commerce”! 🌟 The discussion was enriched by great speakers who brought diverse perspectives and deep expertise to the table. Their insights on the flexibility, scalability, and innovation potential of composable commerce were truly enlightening. Along with the importance of having a solid business case and Executive buy-in. A huge thank you to everyone who attended and contributed to the fantastic conversation and debate. The exchange of ideas was invaluable and left me feeling energized about the future of composable e-commerce. A special mention to our superb facilitator Bruce Dodworth and to partners Coveo and Alokai (previously Vue Storefront) who brought an enlightening perspective from their customers PoV. And of course, the evening wouldn’t have been complete without the opulent venue and fantastic food at Corrigan's Mayfair that kept us all going! Looking forward to continuing these important conversations and seeing how we can all leverage composable commerce to drive growth and innovation in our businesses. To join our up coming roundtable sessions drop me a note and we can welcome you to our vibrant community of CX business leaders, strategists and technologists. Alistair Morrison Claudia Mansaray Dana Gergees Dan Spencer Alex D. #ComposableCommerce #Ecommerce #Innovation #BusinessGrowth #RoundtableEvent #KPS

Get ahead with Headless Commerce with SAP Composable Storefront, Alokai and KPS Booster! Headless commerce is transforming eCommerce, enabling businesses to future-proof and achieve faster digital success. Join our webinar on Thursday, July 11 to learn how headless technology can revolutionise your business. Industry experts from KPS UK, SAP, and Alokai (previously Vue Storefront) will share real-world case studies and strategies for implementing headless technology to drive growth and innovation. Don't miss this great opportunity to discover new technology that enhances your customer experience! 👇 Save your spot: https://lnkd.in/eqyUbzcs #headlessecommerce #ecommerce #cx #customerexperience #Omnichannelexperiences