Hospitality Data Insights (HDI)

Hospitality Data Insights (HDI)

Market Research

Darlington, County Durham 2,576 followers

Helping hospitality businesses make better data-led decisions.

About us

Hospitality Data Insights help hospitality businesses make better data-led decisions through unrivalled insight into their customers, competitors and local market dynamics. We’ve been providing independent data insight to the UK hospitality sector since 2017 and now work with over 50 clients spanning Pubs & Bars, Restaurants & Casual Dining, QSR, Coffee Shops, Delivery, Convenience, Manufacturers, Investors and Consulting Firms. We’re big-data experts, harnessing the power of a range of unique data sets to provide unparalleled insight from total market all the way down to individual site level. Our data covers over 4 billion hospitality card transactions based on the card spending of 10.2 million unique customers, 175 million hospitality prices and 130 million grocery prices, enabling us to provide more granular analysis. We pride ourselves on the depth of our hospitality experience and knowledge, as well as the quality of our client relationships. Get in touch, we'd love to hear from you!

Website
https://hdinsights.co.uk/
Industry
Market Research
Company size
11-50 employees
Headquarters
Darlington, County Durham
Type
Privately Held
Founded
2017
Specialties
Hospitality insight, Market measurement, Site & chain intelligence , Customer behavioural tracking, Customer profiling, Buying behaviour, Product listing & price tracking, Price & promotional management, Category & menu management, Location planning, Property assessment, Investment analysis, Strategy development, Brand & new concept development, Local business development, M&A due diligence, Marketing effectiveness, Business tools, and On Trade consultancy

Locations

Employees at Hospitality Data Insights (HDI)

Updates

  • The August update of our UK Market Price Inflation Tracker shows how hospitality and grocery price inflation compares versus the most recent ONS figures (data to 30/6/24). 📊🍽️🛒🔍 Food and Drink price inflation in Pubs & Bars and QSR & Coffee Shops continues to run at far higher rates than the headline rate of inflation for the economy overall. Month-on-month, the inflation rate in Pubs & Bars has nudged up slightly as a result of higher prices coming through on Food. In contrast, we’re seeing inflation easing in the QSR & Coffee sector, with the headline rate now running at 5.2% year-on-year (down from 5.9% last month). Inflation has also eased in the Grocery sector, with Beer/Cider and Spirits also seeing notably lower rates of inflation versus those reported last month. All of our pricing data is collected product-by-product, site-by-site, enabling us to track price inflation across over 18,000 UK hospitality venues, and 10 national grocers. Give us a shout if you’d like to find out more: 📧 [email protected] Darroch Bagshaw Robert Thursfield Ben Wooler

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  • The latest edition of our UK Hospitality Data Insights newsletter is now here, featuring an in-depth look at how EURO 2024 has impacted the UK hospitality sector. You can read it here: https://lnkd.in/ei8hrm-F Feel free to get in touch if you have any questions. We have a huge amount of detailed data beyond these headlines which enables us to provide actionable insights all the way down to individual operator and site level: [email protected] #HospitalityData #UKHospitality #EURO2024 Darroch Bagshaw Robert Thursfield Ben Wooler Hélène Robinson Neil Creak

    UK Hospitality Update: EURO 2024's Impact & Latest Trends 📊

    UK Hospitality Update: EURO 2024's Impact & Latest Trends 📊

    Mark Bentley on LinkedIn

  • 📊 Analysis of our latest QSR & Coffee pricing data shows that Greggs have made a slight adjustment to their prices, with a sausage roll now costing an extra 5p across their estate. Their commitment to delivering great value for money remains strong, with the price of a sausage roll being £1.25 across 95% of their stores. Previous analysis of their store-by-store demographic profiles suggested there were opportunities to stretch their pricing in a significant number of sites, such as in their Yateley shop near Sandhurst, where 55% of their customers are from the most affluent demographic groups (AB’s) and just 7% of their customers are in the least affluent groups. Increases of 5p on selected lines seem to be the pragmatic approach they've taken across a small number of SKUs, including the price of a cup of Tea (regular and large), Pain au Chocolat, and Triple Chocolate Muffin. ☕🍫 A Hot Chocolate (regular and large) has increased by 10p, with slightly higher price increases seen for Greggs deliveries. 🚗 Our QSR & Coffee pricing databases are now tracking product-specific, site-specific price and range data for all food & drink products in approximately 12,000 individual venues across 23 different brands. 📈 Feel free to get in touch if you'd like to find out more about how we can help you with data and reporting to keep track of pricing movements across the market: [email protected] ✉️

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  • This time last week, we were eagerly anticipating football finally coming home after 58 years of hurt. Sadly, the wait continues, but England did at least ensure that UK Hospitality had the benefit of the maximum number of games to help provide a much-needed boost to sales. ⚽ We’re now able to share our penultimate EURO 2024 update, covering data up to 9 July 2024, the day before England’s epic Semi-Final win against Holland. The benefit of the tournament on Pubs & Bars sales is clear to see, with a 1.6% improvement in their year-on-year performance versus the previous 12 weeks… with the sales benefit driven entirely by the upsides on the “Gold” home nations games. 📈🍻 As the tournament has progressed, we’ve seen the Pubs & Bars – Formats sector establish itself as the clear winner, followed by Pubs & Bars – Unbranded. Unsurprisingly, Branded Pub Restaurants have seen their sales performance drop back, as has the Casual Dining sector. Delivery has seen the least amount of performance change on different match day classifications and versus the pre-period, with the sector continuing to be the best performing sector of the UK Hospitality market when looking at its overall levels of year-on-year sales growth. 🚚📊 Feel free to get in touch if you'd like to find out more: [email protected]

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  • What a performance last night from England! ⚽ After a slow start in the tournament, we’re now just one game away from bringing football home… 🏆 We’re now able to provide our third weekly update on EURO 2024 performance, with data up to 2 July 2024. Pubs & Bars are now seeing around a 2.5% improvement in their year-on-year performance for the tournament so far against the pre-period, whilst Branded Pub Restaurants have moved into decline. The sales benefit during the “Gold” rated home nations games is clear to see, with Pubs & Bars sales 11.1% on these days, with clear evidence of occasions being shifted to these days with sales -1.4% during games not featuring a home nation. 📈 Delivery sales are now seeing little difference in performance between home nation and other games, with slightly softer sales growth being achieved versus the pre-period. Digging into the data in more detail, we can see that sales momentum slowed for the latest Gold game captured within the data, with England’s last 16 match versus Slovakia seeing the lowest year-on-year uplift of the England games so far. 📊 For most operators, the uplift on this Sunday game was roughly a third of the uplift seen on the final group game which took place on a Tuesday. Hopefully, we’ll see uplifts picking up again across the remaining games, especially after last night's incredible result….a EURO Final has to be a good reason to go to the pub, even on a Sunday evening! 🍻 Feel free to get in touch if you'd like to find out more: [email protected] #HospitalityData #UKHospitality #EURO2024

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  • We always love it when we receive positive feedback from our clients. This feedback on our EURO 2024 market tracking made our day when it landed last week. Events like EURO 2024 are a great showcase of our capabilities, with our ability to track the day-by-day, venue-by-venue spending of 10.2 million people across over 160,000 hospitality venues well and truly showing its value when operators are keen to understand market dynamics in detail. We've pioneered card spending insight in the UK hospitality sector, providing unique insight into customer behaviour, individual venues, local markets and operator performance. Feel free to get in touch if you'd like to find out more: [email protected] ✉️📊 Darroch Bagshaw Ben Wooler Robert Thursfield Neil Creak Hélène Robinson Jordan J. Mark Bentley

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  • The July update of our UK Market Price Inflation Tracker shows how hospitality and grocery price inflation compares versus the most recent ONS figures (data to 31/5/24). 📊🍽️🛒🔍 Food and Drink price inflation in Pubs & Bars and QSR & Coffee Shops continues to run at far higher rates than the headline rate of inflation for the economy overall. We’re seeing a slight softening in the headline rate of inflation month-on-month in the QSR & Coffee sector, whilst inflation in Managed Pubs & Bars is showing little change month-on-month. There has been a noticeable upturn in the price of Beer & Cider in the Grocery sector, with data to 5/7/24 showing average prices up by 5.9% year-on-year (compared to 4.3% year-on-year last month). All of our pricing data is collected product-by-product, site-by-site, enabling us to track price inflation across over 18,000 UK hospitality venues, and 10 national grocers. Give us a shout if you’d like to find out more: 📧 [email protected] Ben Wooler Darroch Bagshaw Robert Thursfield

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  • As we eagerly await the Quarter Finals of EURO 2024, we’re now able to update on the how the hospitality sector has performed during the Group Stage. ⚽🍻 Pubs & Bars are now the clear standout performer, with the biggest sales uplifts being seen on home nations games. Momentum is building for Pubs & Bars with each England game, with growth stepping up from approximately 20% in our opening game, to 30% (game 2) and reaching over 40% by our final group game. Our market tracking is based on tracking the card spending of 10.2 million people across 160,000 individual UK hospitality venues, customer-by-customer, day-by-day. Feel free to get in touch if you’d like to find out more: [email protected] #HospitalityData #UKHospitality #EURO2024

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  • As the countdown begins to England’s last 16 match against Slovakia, Pubs & Bars will be gearing up for another bumper sales day. ⚽🍻 We’re tracking the performance of the UK hospitality sector throughout EURO 2024, using our card spending panel which tracks the spending of 10.2 million people across 160,000 individual UK hospitality venues. The chart (pictured) shows the early performance headlines, looking at how like-for-like outlets are performing year-on-year on match days compared to their respective performance over the 12 weeks prior to the tournament. The biggest “turnaround” in performance can be seen in Pubs & Bars during the home nations opening games, whilst Delivery and Fast Food have also been notable winners. Feel free to get in touch if you’d like to learn more, with our tracking capabilities going all the way down to operator level performance, day-by-day: [email protected] #HospitalityData #UKHospitality #EURO2024

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  • Demand-driven pricing is something that hotels and airlines have been doing for years, adjusting prices based on customer demand. However, this practice is less common in the Pubs & Bars sector. We've examined pricing during the England vs. Denmark game to see to what extent operators are flexing their pricing. Our analysis shows that "surge pricing" occurred in approximately 300 venues out of c.5k Managed Pubs & Bars. Two different operators implemented this strategy, with the most frequent increase being 30p per pint. Prices rose by 30p or more in 83% of these sites and by 60p or more in 11% of sites. HDI's pricing databases now include site-by-site, product-by-product data for all food and drink prices in over 18,000 UK hospitality venues. Used alongside our card spending data, we're able to provide unique insights on the likely price sensitivity of individual sites, in order to help operators optimise their pricing strategies. Want to learn more about how our insights can benefit your business? Contact us at [email protected] #UKHospitality #HospitalityData #PricingStrategy #SurgePricing #PricingData

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