Grateful for the amazing review from our valued user! Client feedback fuels our commitment to continued development of of guest experience management solution. #clientreview #userfeedback #eleanorapp #conciergeapp #maldives
Eleanor
Hospitality
Stamford, Lincolnshire 1,041 followers
Elevate your guest experience, unlock operational efficiencies, improve communication and boost revenue.
About us
Eleanor is a cutting-edge digital concierge platform for upscale holiday resorts, born from 15 years of on-the-ground expertise in the hospitality industry. Our innovative solution empowers resorts to elevate their guest experiences at every stage of their journey. With contactless features enhancing safety and convenience, Eleanor unlocks operational efficiencies, improves communication and boosts incremental revenue. Eleanor is the best Concierge Software Runner-Up at the Hotel Tech Awards 2023 for the second year in a row and is reviewed as a reliable and preferred solution for hotels and resorts looking to improve their operations and guest satisfaction. #guestexperiencemanagementplatform #madeforresorts #bookwitheleanor #eleanorapp
- Website
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http://www.eleanorapp.com
External link for Eleanor
- Industry
- Hospitality
- Company size
- 2-10 employees
- Headquarters
- Stamford, Lincolnshire
- Type
- Privately Held
- Founded
- 2019
Locations
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Primary
Get directions
Blackfrairs Street
The Hub
Stamford, Lincolnshire PE9 2BW, GB
Employees at Eleanor
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Matic Remše
Software Developer
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AbdElrahman Elkaruny
AI & Health technologies
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Marcela Ito
Empowering hotels to elevate service, streamline operations, and exceed guest expectations with Eleanor, an award-winning guest experience management…
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Jonathan Hancock
Business Optimisation Manager at Eleanor Enterprises
Updates
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Eleanor is thrilled to be part of the upcoming International Hotel Technology Forum 2024 in Barcelona! Join us from April 16th to 18th at the Hyatt Regency Barcelona Tower where we'll spotlight #Eleanor as a steadfast guest experience management platform. Explore how Eleanor is reshaping the future of unparalleled guest experiences! Ready to unlock the potential of your resort's tech landscape? let's connect at #IHTF2024 and explore new possibilities together. #EleanorInnovation #HotelTech #IHTFBarcelona2024 #hospitalityindustry #hoteltechnology
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Exciting news! We’re delighted to share our partnership with Mangopay.com, introducing a bespoke payment solution for our hotel and resort clients. With embedded payments on the #Eleanor platform, transaction control is in your hands, ensuring security and user-friendly experiences. Unlock new revenue streams for your brand! #PartnershipAnnouncement #PaymentSolutions #EleanorInnovation #hospitalityindustry #guestexperiencemanagement
🌴 Today we announce our partnership with luxury hotel guest experience platform Eleanor, to provide a customised payment solution for its hotel and resort clients. 📱 Thanks to our embedded payments infrastructure, hotels and resorts can take full control of transactions via the Eleanor platform, making handling payments secure and more user friendly, while opening up an additional revenue stream for the brand. Eleanor CEO Darren Caple said: “Our new integration with Mangopay elevates the Eleanor suite of apps, providing our clients with a frictionless, secure and compliant way of handling payments from within the platform.” Mangopay CEO Romain Mazeries said: “Our modular and flexible infrastructure is perfectly suited to support innovative and dynamic businesses in the travel and hospitality industry as they look to scale at speed, while reducing the operational burden of the payments process.” ➡️ Find out more: https://lnkd.in/e8zB95kG #Payments #TravelTech #Hospitality
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Gratitude in Milestones! 🚀 We're thrilled to reach 1000 followers on LinkedIn. A big thank you to our incredible community for your continuous support and engagement. Here's to more exciting updates and innovations ahead! ✨ #EleanorCommunity #ThankYou #hospitality #hospitalitytechnology
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Wishing you a blessed and joyful #Ramadan! May this holy month bring peace, happiness, and prosperity to you and your loved ones. Ramadan Mubarak! بِقْدَومِ رَمَضَانَ، شَهْرِ الْبَرَكَاتِ وَالْغُفْرَانِ وَالْعَمَلِ الصَّالِحِ، نَتَمَنَّى لَكُمْ رَمَضَانًا مُبَارَكًا وَمَمْلُوءًا بِالْخَيْرِ.
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We're attending ITB from March 5-7, 2024. If you'd like to find out more about Eleanor's innovation in managing the guest experience at your resort, drop us a message here and we can arrange to grab a coffee and chat more about your needs and requirements. We are ready to connect! #eleanor #guestexperience #hospitalityindustry #itbberlin #itb2024 #itbberlin2024
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Kudos to Emerald Faarufushi Resort & Spa for securing the top spot out of 443 properties in the Maldives on Tripadvisor! 👏 Your commitment to exceptional service shines through, and we at Eleanor are proud to support your journey to excellence. Here’s to the hardworking staff and management for their dedication to delivering unforgettable guest experiences! #HospitalityExcellence #TopRanking #EleanorProud #maldivesresorts #tripadvisor
As a positive leader I empower my team to accomplish their goals in making them and their guest happy.
Congratulations to all my hard-working Champions for achieving #1 of 443 in Trip Advisor. I thank you all for the support you have shown during the journey of customer excellence. Book Now https://lnkd.in/gBs_Gz3F ""A hotelier must be a diplomat, a democrat, an acrobat, and a doormat. He must have the facility to entertain prime ministers, princes of industry, pickpockets, gamblers, bookmakers, pirates, philanthropists and prudes. He must be on both sides of the political fence and be able to jump that fence. He should be, or have been a footballer, golfer, bowler, tennis player, cricketer, dart player, sailor, pigeon fancier, motor racer or linguist, as well as have a good knowledge of any other sport involving dice, cards, horses and pool cues. As he sometimes has to settle arguments and squabbles, he must be a qualified boxer, wrestler, weightlifter, sprinter and peacemaker. He must always look immaculate when drinking with ladies and gentlemen as well as with bankers, swankers, theatricals, commercial travellers and company representatives, even though he may have just made peace between any two, four, six or more of the aforementioned patrons. To be successful he must keep the house full, the storeroom full, the customers full, and not get full himself. He must have staff who are clean, honest, qucik workers, quick thinkers, mathematicians, technicians, and at all times on the boss' side, the customer's side, and the outside bar. To sum up: he must be outside, inside, offside, glorified, sanctified, crucified, cross-eyed and - a strong silent type."
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We are pleased to announce that #Eleanor has won the Best Concierge Software category at the recent 2024 HotelTechAwards for three years running, placing us in second place globally. Your unwavering support is greatly appreciated, as seen by the 150 reviews on HotelTechReport.com, the remarkable 4.8 out of 5 satisfaction rating, and the 98% recommendation rate from luxury hotels. #EleanorSuccess #TeamAppreciation #thankyou #award #hotelsandresorts #hospitalitytech #finalist #conciergesoftware
Eleanor Ranks #2 in the Best Concierge Software category globally in the 2024 HotelTechAwards - Eleanor
https://eleanorapp.com
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Eleanor reposted this
Are you still asking for guest feedback once they have left your resort? Why wait until the guest has left? Capture real-time feedback and sentiment during the guest's stay, proactively fix issues and ensure that the reviews and comments on TripAdvisor, Google, Booking.com and other OTAs are from guests who have had their concerns resolved. It's time to get proactive with in-stay feedback - It's time to rethink your strategy. Find out more below. #GuestExperience #FeedbackStrategy #HospitalityInnovation #guestfeedback #eleanorapp
It’s time to change the way you think about your guest feedback strategy. Why wait until your guest has left to ask them for their opinion?
hospitalitynet.org
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To our amazing clients, your positive feedback about #Eleanor means the world to us. It's heartwarming to see how it's streamlining your operations and making a difference. Thank you for being part of the Eleanor family. #hospitalityindustry #kenya #thankyou #clientreview #Gratitude #sandskenya #positivefeedback
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