Content Guru

We’re proud to announce that Content Guru has been positioned as a Challenger in the 2023 Gartner Magic Quadrant for Contact Centre as a Service! Read the full report: https://bit.ly/454LX1p

A huge congratulations to Aishwarya G. on her well-deserved #Changemakers win!🏆 We had a fantastic evening at the Makers Women in Software Awards 2024 celebrating the achievements of our team! 🎉 We are equally proud of all our talented nominees, Aman, Angela Garland, Emma, Natalie Snow, and Isabel Hutchings, for their outstanding contributions, and a special shout-out to Athullya Roy for making the #Powerlist shortlist. #WomenInTech #TechLeadership #Awards2024 #Teamwork

Bring your CX & #AI vision to life in our state-of-the-art demo suites! Join us for an immersive experience, as we explore how you can transform your Customer Engagement using AI, before, during & after a customer interaction.

The Evolution of Generative AI Regulations: Preparing your Contact Center Staying compliant in the age of Generative AI 💬 #cx #ccaas #ai #genai #generativeai | Content Guru

Exciting times at last week's Intelysis Amp'd For Growth event in Southern California! It was great reconnecting with the team and diving deeper into conversations around enhancing our partnership and delivering best-in-class #CX solutions. Looking forward to what’s ahead!

Customer retention and customer satisfaction are the cornerstones of any successful business, and Contact Centres need care and attention. https://lnkd.in/e_g_jHZJ Dive into the latest trends shaping the Contact Centre industry, from AI integration and cloud solutions to omnichannel communication. Industry experts Laura Ball from Zoom, Myles Leach from NFON UK, and Martin Taylor from Content Guru share their valuable perspectives on solving business challenges, enhancing customer satisfaction and overcoming adoption barriers

This week, we attended Wavenet's sales kick off! It was a great opportunity to invest in our continued Partnership and share how we lead the way in using #AI to support humans in helping humans. Want to learn more? Click here to get in contact with us today: https://okt.to/QvFj3L

The ability to benefit from cutting-edge #AI is exciting, but being on the front line of technology innovation means pre-empting regulations and adapting to them at speed. Martin Taylor looks at how contact centers get ahead of impending regulations in CX Today. Click here to read more: https://okt.to/ie6AIZ

A great partnership, both on and off the pitch! 🏏 Teams from Vodafone and Content Guru went head-to-head at Cholsey Cricket Club this week. A huge thank you to everyone who joined us, it was the perfect way to celebrate the GO! Partner Program and our continued collaboration.

Transitioning to a Dynamic Data Hub: The Future of CX 🔮👇 #cx #ccaas #data | Content Guru