CCW Europe

We are proud to present an outstanding speaker line-up for the highly anticipated CCW UK Executive Exchange (12-14 November 2024 in London)! We’re looking forward to hearing exclusive strategies, inspirational stories and uncovering never heard before insights. Explore the full line-up here: https://lnkd.in/encnF8XV   #CCWUKExchange #CCWEurope Jo Fairley Green & Black's Imran Patel Yorkshire Water Sayed Suhail Gaffar The Topps Company Lisa Fraser (née Halabi) JPMorganChase Beth Whelan TDX Group Matt Phillips Samantha White Barclays Gary A. NWG (Northumbrian Water Group) Bev Bartlett Vodafone Charlie Crowson Isobel Crosse Santander Rebecca Gordon Paul Cuglietta Simplyhealth Denplan Experian Clive Martison Rebecca H. BT Group Graeme Mushet Zurich Insurance Shannon Hamer The Economist Georgia Bradbury-Adams Motorway Ben O'Donnell Crocus.co.uk FireAngel Safety Technology Maria Ludlow

Employees are sharing a common sense of disruption from worldwide national crises and political unrest, and some are beginning to re-evaluate what work means to them as a result. Dive into our infographic here: https://lnkd.in/e7g8nrMH to uncover the top three practices to keep employee experience at the centre and retain top talent in 2025 and beyond.   #CCWUKExchange #CCWEurope #EmployeeExperienceInsights

🌍 PANEL DISCUSSION: IS GENERATIVE AI DELIVERING BUSINESS VALUE TO ENTERPRISE CX? 🌍 Join us at the CCW Europe Summit for a dynamic panel discussion featuring top industry leaders as we explore the impact of Generative AI on customer experience. Our panel includes: Lieke Luttmer, Chief Customer & Digital Officer at Nationale-Nederlanden; Sarah Williams, Chief Customer Experience Officer at Westminster City Council; Stefan Reimig, Director, Global Customer Service at Wayfair Deutschland; Alan Ranger, Vice President Marketing at Cognigy. Don't miss this opportunity to gain valuable insights and strategies to enhance your customer experience with AI. 📅 Date: Tuesday, 8th October 2024, 9:40 am [CET] 📍 Venue: The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre #CCWEurope #CustomerExperience #GenerativeAI #AI #Innovation #CX #BusinessValue #Technology #CustomerService

We are thrilled to partner with CCW Europe! Join us in Amsterdam from 7th to 9th October for an incredible event. We’re excited to connect with industry leaders and professionals. Check out the event agenda and see what’s in store: https://bit.ly/3XEetWZ. Will you be attending? Let us know in the comments below – we’d love to meet you there!

I'm excited to announce that I'll be speaking at the CCW UK Executive Exchange, taking place from 12-14 November 2024 at Hilton Syon Park, London. This event is a unique opportunity for senior customer management leaders to connect and learn from each other.   Explore more about my session and the event here: https://lnkd.in/e-VsJgwY   With only 60 spots available for pre-qualified attendees, make sure to register your interest in attending soon before spaces fill up! https://lnkd.in/ebDcNFZ6   Join me and other experts to engage in interactive sessions that address UK-specific challenges and solutions, and gain practical insights to inform your own customer management strategy. Plus, enjoy unique experiences like a chocolate tasting and meet-and-greet with Jo Fairley, Co-founder of Green & Black's, as she shares her journey of building the world's first fair-trade product. #CCWUKExchange @CCW Europe

Don’t just take our word for it – check out what our customer management leaders have to say about their experience at the CCW UK Executive Exchange! Dive into the agenda sessions, full speaker line up and more, here: https://lnkd.in/encnF8XV Secure your spot and register your interest: https://lnkd.in/eqxi4txQ Thank you to Jonathan George, Caroline Bartlett, and Claire Wilson for taking the time to share your thoughts with us. #CCWUKExchange #CCWEurope

I’m thrilled to announce that I will be speaking at the upcoming CCW Europe Summit, the #1 European event for progressive contact centre, CX, and digital service leaders! Join me from 07 - 09 October 2024 for insightful discussions and unparalleled networking opportunities.

I’m excited to share that I’ll be speaker and workshop moderator at the prestigious CCW Europe Summit, the must-attend event for Contact Centre, CX, and digital service leaders! Mark your calendars for 07 - 09 October 2024 and join me at The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre for open discussions and valuable insights.   Interested in attending? If you are looking for transparent discussion on WHY and HOW to outsource your Contact Centre but also Back Office activities, happy to share your knowledge and expertise in this area, then agenda of CCW and workshop I am moderating is right one and you shouldn't miss it! Feel free to use my special code SPEAKER20 for a 20% discount on the full event pass. Let’s shape the future of customer engagement together!   https://bit.ly/3W0LuKf #CCWEurope Transcom Webhelp Concentrix Kura (CS) Ltd Tech Mahindra CCW Europe Avon

We are thrilled to partner with CCW Europe! Join us in Amsterdam from the 7th- 9th of October for an incredible event. We’re excited to connect with industry leaders and professionals. Check out the event agenda and see what’s in store: https://bit.ly/3XEetWZ. Will you be attending? Let us know in the comments below – we’d love to meet you there!

Are you ready to imagine and define your proactive and futuristic CX strategy at the CCW UK Executive Exchange? You can explore key sessions and the full speaker line up in the agenda here: https://lnkd.in/encnF8XV P.S. Do you see yourself or someone you know in any of these moments of inspiration and collaboration? Tag them down below! #CCWUKExchange #CCWEurope