ASOS.com

We know that when it comes to job searching, it's equally as important for a company to sell themselves as much as the person applying for the role 📝.   So, hello. Lovely to meet you. Our name is As Seen On Screen, but you're welcome to call us ASOS.   We're passionate about fashion and using the greatest and latest tech to help our customers be whoever they want to be. We're all about the people, love working as a team and promise to get the most out of you, should you want to join us.   We know that with the right people on our team we can do anything.   Hopefully we'll hear from you soon?   Check out our live vacancies in the comments 👇   #InsideASOS

From GLH ➡️ to Barnsley   Our apprentices got to take a trip to Barnsley to see how our warehouse team bring the hottest product to our customers and where the magic happens 🪄   One of our apprentices said "It made me think how much of an impact my apprenticeship can have on the events here and what my team can do to make things more efficient."   #InsideASOS #Apprenticeships

ICYMI - we were at Pride London this year 🏳️🌈   Our ASOSers turned up to the streets of London to celebrate being whoever they want to be ❤️   We didn't want to stop there. We're super proud to share that our Customer Care team have added pronouns to their profiles on live chat! So now customers can see the pronouns of the advisor they're speaking to 🎉   #InsideASOS #Pride2024

Meet Raphie 👋 She set her eyes on becoming a CC Team Leader and now her career has taken her to new heights 🚀   She's been with us for seven (!) years and she's achieved a lot in that time 👀   "I started in the business as a Customer Care Advisor and my goal was always that I wanted to be a CC Team Leader. I actually initially interviewed for the role, but was offered the position of Advisor which of course I snapped up as this would enable me to gain the knowledge/experience I needed. From there I progressed into an Onboarding Coach for new Advisors into the business and then onto my goal of CC Team Leader.   Once I'd achieved this I was looking for my next opportunity and this lead me to progress into a Digital Care Lead and now more recently into my role as Digital Care Manager. "   And finding inspo in what you want to do in your career can come in the most unlikely ways too 👀   "I was first introduced into this line of work by volunteering alongside my Manager on a project. It opened my eyes to so much more in the world of Digital and enabled me to learn on the job as a secondment. I learnt all about how the use of digital capabilities can enhance the customer experience through optimisation, natural language understanding and working in AGILE sprints and this is where I found a love for it.   Fast forward 3 years later I've now progressed into a Digital Care Manager looking after our Advisor platforms responsible for ensuring the Advisors are equipped with the right tools to succeed and create the best customer experience using the tools available to them. "   #InsideASOS #Careers

What does the future of fashion hold? 🤔   Last week our Director of Data Science and AI Papinder and Head of Partnership Management Chris, took to the stage at the Drapers Future of Fashion event.   Papinder spoke about how tech is redefining fashion retail, as well as how we're using AI in the business. Chris then shared the role of digital marketplaces in navigating challenges and seizing growth opportunities overseas.   #InsideASOS #AI #Fashion

Our Customer Care team celebrated Eid in style this year 😎 Last week our ASOSers in CC celebrated Eid-al-Adha by getting creative, they put on their best clothes and got to decorate their hands with henna tattoos ✨ #InsideASOS

And the winner is 🥁… Our CC Team 🎉 Our Customer Care Digital Care team won bronze for Change and Innovation team of the year at the National Contact Centre Awards for all their work on AI Virtual Assistants and implementation of a new live chat tool - Agent Desktop. Well done team 👏 #InsideASOS 

Is Pride still important? The answer is yes 🏳️🌈 Our Account Management Administrator Valerio spoke to myGwork around why even in 2024 pride is still important. Want to read on? Check out Valerio's post here 👉 https://lnkd.in/eVS7Wedb #InsideASOS #Pride2024

We were super excited to be at Graduate Fashion Week last week ✨ Our teams enjoyed reviewing all the portfolios on the day and our day was made even better with the fashion show too! Some of our Designers said: "hearing the students talk through their work with such passion is really interesting and seeing the fresh ideas they brought to the table and their enthusiasm was infectious" #InsideASOS #GFW2024

It's the summer of sport ⚽️ Hear from our Head of Sportswear Tim and Director of ASOS Media Group Elton on how our sports offering is helping us drive growth 📈 Check out the article here 👉 https://lnkd.in/eStkS8Yq #InsideASOS #Sport