Ageas UK

We're highlighting to drivers that a popular car insurance 'hack' known as #Fronting - which is often seen as an innocent way to make car insurance cheaper - is actually #InsuranceFraud and has massive consequences! Shelley Comb, Intelligence & Investigations Manager at the IFB, said: “Fronting on car insurance is surprisingly common and because many people don’t realise it’s illegal, countless young people and their parents are implicating themselves in insurance fraud and uninsured driving, which has devastating consequences. “This is why as part of our Fraud Cons campaign we’re urging the public to avoid fronting. You should only be a named driver if you’re not the main user of the vehicle. If you’re unsure who the policyholder should be, then we recommend you speak to your insurer for advice first.” Find out how fronting on car insurance works and our tips to legitimately reduce the cost of car cover at https://ow.ly/xgJo50SXntS

“Ageas has had a good couple of years and delivered some great results. Radar is one of the factors that has helped contribute to that success.” Katie Davies, Director of Underwriting and Fraud at Ageas UK explains how Radar helped the organisation grow its customer base, increase broker panel shares and improve staff retention and engagement. To find out more about Radar visit: https://ow.ly/i4kI50STAoN #insurtech #insurance #WTWradar

We are delighted to announce that Graham Davis, our Head of Propositions and Distribution Intelligence, has been appointed to the new advisory panel for Insurtech UK, the trade association for the community of Insurtech startups in the UK. Insurtech relates to the application of new technologies and innovations to improve or replace traditional methods in insurance processes and services. As part of this panel, Graham will be working alongside industry peers from companies such as Aviva and Aon, with a strong focus on growing the UK’s Insurtech sector to make the UK a global leader in Insurtech innovation. They will focus particularly on partnerships, finance access, capacity expansion, talent nurturing, and international scaling. You can find out more about this by reading the article in full here https://lnkd.in/eFsYg74e. “The Insurtech landscape is a fascinating area for innovation and I’m excited to be part of the new Insurtech UK advisory panel. I am looking forward to being able to support and influence the future of this exciting and dynamic part of the market and collaborate with others across our sector to help drive growth and innovation.” said Graham.

We are thrilled to be finalists in two categories for the Collaboration Network Annual Conference and Awards Ceremony 2024! We're proud of the work our team has done to improve customer journeys, enhance communications to better support vulnerable customers and delighted that this work has been recognised by our shortlisting in the Vulnerability Award. We are also finalists for the Re-Invention Award. This award recognises the organisation or individual who has acknowledged the need for change and has re-invented or innovated to alter business practice to deliver better outcomes for customers or colleagues, or to better meet regulatory requirements. We are proud of our team's ability to adapt and innovate in the face of challenges. The winners will be announced at the Awards Ceremony taking place on 2nd October 2024, good luck to all the finalists! #CollaborationNetwork #Awards2024 #VulnerabilityAward #ReInventionAward #ProudtobeAgeas

We are proud to announce that Ageas has been shortlisted in four categories for the prestigious UK Customer Experience Awards! 1. Best Customer-Centric Culture - Large Company 2. Best Digital Transformation 3. Best CX for Vulnerable Customers - Financial Services 4. Best VoC Initiative This recognition is a testament to our team's dedication to providing an exceptional customer experience and their commitment to innovation, our focus on understanding and supporting vulnerable customers and our ongoing efforts to listen to and act for our customers. We are looking forward to the awards ceremony which is set for the 17th of October. Best of luck to everyone! #UKCXAwards #CustomerExperience #DigitalTransformation #VoC #ProudtobeAgeas

Can you spot the red flags that are often used by #GhostBroker on social media? The IFB has created some fake social media posts to show what to look out for https://lnkd.in/eAkxdwYr #GhostBroking #awareness

Hear from Manpreet on how a #GhostBroker on TikTok’s #ForYouPage convinced her into handing over her savings for a phoney #CarInsurance deal. Watch her full story here and learn how to stay safe: https://ow.ly/bx4Y50SJP8q Remember if a deal sounds too good to be true, it probably is. #FYP #TikTok #GhostBroking #InsuranceFraud #ScamAlert

Only one in ten UK adults has heard about #GhostBroking, does this surprise you? Today, together with the wider insurance industry, we're launching a campaign to raise awareness of Ghost Broking and help the public protect themselves against it. Our recent YouGov survey revealed that one in five young adults (under the age of 24) have searched for insurance deals on social media. This is concerning as the industry has seen a considerable year-on-year increase of Ghost Broking cases that started on #SocialMedia and determined this was the fastest growing space for this type of #InsuranceFraud. Read more here: https://lnkd.in/g6CPqref City of London Police’s Insurance Fraud Enforcement Department, Association of British Insurers, Ageas UK, Allianz Insurance Aviva, Direct Line Group, Hastings Direct, Markerstudy Group, and Crimestoppers Trust – together we stand against fraud. #GhostBroker

Ageas is the first UK insurer to incorporate WeatherNet’s SurgeCast application, allowing us to anticipate and support customers likely to be impacted by extreme weather events. This data-driven solution is a game-changer, enabling us to identify, advise, and support our customers who live in areas most at risk of extreme weather. Not only can we forewarn our customers, but we can also anticipate when call volumes are likely to increase, ensuring we're always ready to deliver brilliant service. Read more from our Claims Director, Stephen Linklater, about how we're using technology to protect what matters most to our customers. Link to the full article in the comments. Don't forget to click the notification bell at the top right of our page to ensure you never miss out on our future posts and content. 🔔 #Innovation #CustomerSupport #ExtremeWeather

🚨 Important Alert for Van Drivers 🚨 Here at Ageas, we have identified a worrying new trend of "crash for cash" scams involving vans and mopeds. This scam, which was first reported last summer in London, is now spreading to urban areas across the UK. The scam involves moped-riders deliberately maneuvering their vehicles into the path of reversing vans to induce an impact and then claim for damage and injuries. Katie Davies, Director of Underwriting Services and Fraud at Ageas, warns drivers to be aware of the tell-tale signs of these faked accidents to avoid falling victim to this scam. The tell-tale signs of a fake accident, often associated with “crash for cash” scams, can include: 1. Overreaction to the Accident: The other driver might appear overly upset or angry, and insist on calling the police or an ambulance, even for a minor collision. 2. Immediate Claim of Injury: The scammer may immediately claim they have been seriously injured, even if the accident was minor. 3. Witnesses Appear Quickly: Witnesses might appear very quickly and corroborate the scammer’s version of events. These could be part of the scam. 4. Inconsistent Damage: The damage to the scammer’s vehicle might appear inconsistent with the nature of the crash. 5. Insistence on Specific Service Providers: The scammer might insist on using a specific recovery service, repair centre, doctor, or legal firm. 6. Rapid Insurance Claim: The scammer might quickly file an insurance claim, often demanding immediate payment for vehicle repairs and medical expenses. Remember, if you suspect you’ve been targeted in a “crash for cash” scam, it’s important to report it to the police and your insurance company as soon as possible. Stay safe and stay vigilant. Don't forget to click the notification bell at the top right of our page to ensure you never miss out on our future posts and content. 🔔 #CrashForCash #InsuranceScam #FightingFraud