The following holidays are non-business days for Google Maps Platform Support in the Americas, EMEA, and Asia Pacific. Please be advised that support requests received during these holidays will get a response from the next available team or timezone.
Should you experience a critical Google Maps platform issue during a regional holiday (i.e., a major part of your service is not functional for your end users), please file a case specifying "Priority: Critical Impact", and it will be looked at in best effort. Users with Enhanced Support will get a 1-hour response time for critical issues during holidays.
Please consult the appropriate Technical Support Services Guidelines document for more information on service levels and response times for your support contract and region.
Google Maps Support Holidays - 2024
Asia/Pacific
Holidays observed in Japan and Australia. Support won't be available between 9am and 5pm in the Australian Eastern time zone.
- Monday, January 1 2024 New Year's Day
- Thursday, March 28 2024 Maundy Thursday
- Friday, March 29 2024 Good Friday
- Friday, November 1 2024 All Saints' Day
- Tuesday, December 24 2024 Additional Public Holiday/Christmas Eve
- Wednesday, December 25 2024 Christmas Day
- Monday, December 30 2024 New Year's Holiday
- Tuesday, December 31 2024 New Year's Eve
EMEA
Holidays observed in Europe. Support won't be available between 9am and 5pm in the Central European time zone.
- Monday, January 1 2024 New Year's Day
- Tuesday, January 2 2024 Saint Berchtold's Day
- Thursday, March 28 2024 Day before Good Friday
- Friday, March 29 2024 Good Friday
- Monday, April 1 2024 Easter Monday
- Monday, April 15 2024 Sechseläuten
- Wednesday, May 1 2024 Labour Day
- Thursday, May 9 2024 Ascension Day
- Monday, May 20 2024 Whit Monday
- Thursday, August 1 2024 National Day
- Monday, September 9 2024 Knabenschiessen
- Tuesday, December 24 2024 Christmas Eve
- Wednesday, December 25 2024 Christmas Day
- Thursday, December 26 2024 Saint Stephen's Day
- Tuesday, December 31 2024 New Year's Eve
Americas
Holidays observed in the Americas. Support won't be available between 9am and 5pm in the Pacific time zone.
- Monday, January 1 2024 New Year's Day
- Monday, January 15 2024 Martin Luther King Day
- Monday, February 19 2024 Presidents Day
- Wednesday, May 1 2024 Labor Day (Mexico)
- Monday, May 27 2024 Memorial Day
- Wednesday, June 19 2024 Juneteenth Holiday
- Thursday, July 4 2024 Independence Day
- Friday, July 5 2024 Independence Day Holiday
- Monday, September 2 2024 Labor Day (US)
- Thursday, November 28 2024 Thanksgiving Day
- Friday, November 29 2024 Thanksgiving Holiday
- Tuesday, December 24 2024 Christmas Eve
- Wednesday, December 25 2024 Christmas Day
- Tuesday, December 31 2024 New Year's Eve