Parts Support for iPad

The parts used in repair can have significant impact on the safety, security and performance of the device. Parts and Service History, located in Settings on iPadOS, provides transparency to the repair history of the device for major parts.

Part Types

Genuine Apple Parts

Genuine Apple parts are new parts sourced from Apple and rigorously designed and tested to meet our safety, security, and performance standards.

Find a repair option that uses genuine Apple parts at support.apple.com/repair.

Used Apple Parts

Used Apple parts are genuine parts taken from an existing device of the same model. Used Apple parts in good condition can achieve the same performance and security as new genuine Apple parts. However, since these parts are not sourced from Apple, and therefore are of unknown origin, their quality may vary because of prior use or modification.

Used Apple parts and repairs performed with used Apple parts are not covered by Apple's product warranty or an AppleCare plan.

Third-Party Parts

Third-party parts may claim to be compatible with Apple products. These parts may or may not perform at the same level as genuine Apple parts or used Apple parts and may introduce privacy or safety risks.

Apple will not actively disable a third-party part unless it impacts customer security and privacy, such as parts used in biometric authentication (Touch ID and Face ID). The other features of these parts, such as cameras and buttons, will continue to operate per the capability of the part installed.

Third-party parts and repairs performed with third-party parts are not covered by Apple's product warranty or an AppleCare plan.

Support for Used Apple Parts

The following iPad models support used Apple parts for the listed components.

¹ Warning: It's recommended to only install new batteries. Used battery cells can become damaged during the removal process, which could cause battery overheating, swelling, venting, leaking, or a battery thermal event. These events could result in fire, injury, death, data loss, or damage to the device, parts, or other property.