Send a message to a group or business on iPad

Use the Messages app to send photos, videos, and audio messages to groups of people. You can also send a message to a business using business chat.

Reply to a specific message in a conversation

You can respond to a specific message inline to improve clarity and help keep conversations organized.

In a conversation, double-tap (or touch and hold) a message, then tap .
Write your response, then tap .

Mention people in conversations

You can mention other people in a conversation to call their attention to a specific message. Depending on their settings, this can notify them even if they have muted the conversation.

In a conversation, begin typing a contact’s name in the text field.
Tap the contact’s name when it appears.
You can also mention a contact in Messages by typing @ followed by the contact’s name.
To change your notification settings when you’re mentioned in Messages, go to Settings > Messages > Notify Me.

Note: To change your notification settings for when you’re mentioned in Messages, go to Settings > Messages > Notify Me.

Change a group name and photo

The photo used for group conversations includes all participants and changes based on who was recently active. You can also assign a personalized photo to the group conversation.

Tap the name or number at the top of the conversation, tap at the top right, select Change Name and Photo, then choose an option.

Use Business Chat

In Messages, you can communicate with businesses that offer Business Chat. You can get answers to questions, resolve issues, get advice on what to buy, make purchases with Apple Pay, and more.

Search for the business you want to chat with using Maps, Safari, Search, or Siri.
Start a conversation by tapping a chat link in the search results—for example, , the company logo, or a text link (the appearance of the chat link varies with the context).
You can also initiate a chat with some businesses from their website or app. See the Apple Support article How to use Business Chat.

Note: Business Chat messages you send appear in dark gray, to distinguish them from messages sent using iMessage (in blue) and SMS/MMS messages (in green).

Helpful?

iPad User Guide

Send a message to a group or business on iPad

Reply to a specific message in a conversation

Mention people in conversations

Change a group name and photo

Use Business Chat