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but how to use the save file. apparently u cant just drag and drop save file between accounts
Save data is tied to your Capcom/CFN ID, it being online means it saves through steam cloud or your CID therefore you can't change the save file like a single player game and expect it to work. It may go into your game, but it may just result in wiping your data again. Again, I say email/submit ticket with capcom. They have access to their clouds/servers, not me.