Status: PayU Latam
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
99.99 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
99.98 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.99 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.97 % uptime
Today
Prisma Naranja Operational
90 days ago
99.97 % uptime
Today
Prisma Visa Operational
90 days ago
99.97 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.93 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
99.99 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
99.99 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.59 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.97 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.89 % uptime
Today
Credibanco Visa Operational
90 days ago
99.97 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.97 % uptime
Today
Redeban Visa Operational
90 days ago
99.94 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.94 % uptime
Today
Redeban Amex Operational
90 days ago
99.96 % uptime
Today
Redeban Diners Operational
90 days ago
99.99 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
99.99 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.91 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.99 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
99.99 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
99.99 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.98 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.99 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.99 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.99 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.98 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 8, 2024

No incidents reported today.

Nov 7, 2024
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.

Duration: 7 Hours
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Oct 23, 17:56 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:59 GMT-05:00
Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 hours
Expected behaviour: Unavailability of service
Affected Component: Web Checkout

Sincerely,
PayU customer service.
Nov 1, 18:11 GMT-05:00
Nov 6, 2024
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.


Sincerely,
PayU customer service.
Nov 1, 18:10 GMT-05:00
Degradation with Payment PRISMA Argentina
Resolved - Dear Customer,

Since the 13:45 GMT -5 the problem has been solved, PRISMA in ARGENTINA for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.


Sincerely,
PayU customer service.
Nov 6, 14:02 GMT-05:00
Investigating - Dear Customer



Since 13:08 GMT - we are having problems with PRISMA in Argentina for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Nov 6, 13:23 GMT-05:00
Nov 5, 2024
Degradation with Payment PSE And PSE_AVANZA COLOMBIA
Resolved - Dear Customer,



Since the 20:08 GMT - 5 the problem has been solved, PSE AND PSE_AVANZA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 5, 21:01 GMT-05:00
Investigating - Dear Customer



Since 19:17 GMT - 5 we are having problems with PSE And PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Nov 5, 19:24 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Oct 21, 13:49 GMT-05:00
Nov 4, 2024
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Oct 21, 06:35 GMT-05:00
Nov 3, 2024
Nov 2, 2024

No incidents reported.

Nov 1, 2024
Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
Resolved - Dear Customer,



Since the 11:12 GMT - 5 the problem has been solved, ACH -PSE BANCOLOMBIA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 1, 11:29 GMT-05:00
Investigating - Dear Customer



Since 08:05 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Nov 1, 08:18 GMT-05:00
Oct 31, 2024
Degradation with Payment MULTICAJA in CHILE
Resolved - Dear Customer,

Since 30/10/2024 15:10 GMT -5 the problem has been solved, MULTICAJA in CHILE for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.
Oct 31, 16:41 GMT-05:00
Investigating - Dear Customer



We are having problems with MULTICAJA in CHILE for PayU platform, erroneous transactions increased with response codes like ERROR and INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A BIG subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.
Oct 30, 11:54 GMT-05:00
Oct 30, 2024
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 Hour
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 23, 09:02 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 00:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 1 hour and 30 minutes
Affectation Time: 1 hour
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 29, 23:00 GMT-05:00
Oct 29, 2024
Degradation with Payment PRISMA ARGENTINA
Resolved - Dear Customer,



Since the 12:14 GMT -5 the problem has been solved, PRISMA in ARGENTINA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 29, 12:30 GMT-05:00
Update - We are continuing to investigate this issue.
Oct 29, 12:02 GMT-05:00
Investigating - Dear Customer



Since 11:55 GMT - 5 we are having problems with PRISMA in Argentina for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A BIG subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 29, 12:00 GMT-05:00
Oct 28, 2024

No incidents reported.

Oct 27, 2024
ACH - PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 hours.
Duration intermittence: 3 hours
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 11, 21:16 GMT-05:00
NIUBIZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 03:35 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:55 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 2 hours 45 minutes
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 15, 08:45 GMT-05:00
Oct 26, 2024
Oct 25, 2024
Degradation with Payment EFECTY in COLOMBIA
Resolved - Dear Customer,



The incident has been resolved, EFECTY in COLOMBIA for the PayU platform in the last 5 minutes is operating.



Sincerely,
PayU customer service.
Oct 25, 15:52 GMT-05:00
Investigating - Dear Customer



We are having problems with EFECTY in COLOMBIA for the PayU platform, rejected and pending transactions increased which indicates that we have a transactional degradation, however, the network is not completely down. We are working together with our Support Team to obtain a prompt solution.


A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 25, 15:44 GMT-05:00
Degradation with Payment PSE and PSE_AVANZA COLOMBIA
Resolved - Dear Customer,



Since the 13:00 GMT - 5 the problem has been solved, PSE_AVANZA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 25, 15:05 GMT-05:00
Investigating - Dear Customer



Since 11:40 GMT - 5 we are having problems with PSE and PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 25, 11:50 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 23:59 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance with the following characteristics:

Duration: 2 hours
Affected Components: Web Checkout, PayU Reports API and PayU Secure
Affectation Time: 1 Hour
Expected behaviour: Unavailability of service.
Oct 17, 15:55 GMT-05:00
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