Audience
Small and medium-sized service businesses
About mHelpDesk
Built for service professionals, by service professionals, mHelpDesk helps modern service pros grow their business. A top-rated field service software, mHelpDesk offers a comprehensive set of automation tools that allows businesses to manage their field technicians more efficiently, book jobs, manage work orders, invoice clients, manage billing, and get paid faster.
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Kickserv is a top-rated field service management software built with service businesses in mind. For as low as $47 per month, service-based businesses can take advantage of a plethora of tools for managing leads, estimates, team schedules, jobs, invoices, and payments. Users can also automate emails to all of their leads, send promo campaigns to customers, integrate to leading accounting platforms, and so much more.
Local service businesses are in high demand and customers may make service requests at any time of the day or night. Do not let those requests go unnoticed or cause scheduling conflicts. Kickserv’s field service management software can help you keep all of your jobs in order so that you can assist every client in need while also streamlining operations. We will help you boost productivity and maximize every growth opportunity without sacrificing the quality of your work or customer service.
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Housecall Pro
Call today to start a free 14 day trial: 877-596-1349
Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.
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Pricing
Starting Price:
$99.00/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
mHelpDesk
Founded: 2009
United States
www.mhelpdesk.com
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Product Details
Platforms Supported
SaaS
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
mHelpDesk Frequently Asked Questions
mHelpDesk Product Features
Business Management
Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Time & Expense Tracking
CRM
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Training Management
Vendor Management
Cleaning Services
Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Inventory Control
Payroll Management
Contractor Management
Task Management
Work Hour Tracking
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Contract Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
IT Service
Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Knowledge Management
Landscape Management
Billing & Invoicing
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management
Contract Management
Payroll Management
Plant Database
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Purchasing
Oil and Gas
Equipment Management
Inventory Management
Scheduling
Work Order Management
Compliance Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Room Booking Management
Class Scheduling
Interview Scheduling
Meeting Room Booking
Resource Scheduling
Security System Installer
Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management
Document Imaging
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Contract Management
mHelpDesk Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Average Field Service Management Software" Posted 2021-07-22
Pros: The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates.
Cons: The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
Overall: Overall, I wouldn't recommend mHelpDesk. It's a big jump to move to a new software platform, because once you do, you feel stuck. We tried to a good job of vetting software before choosing, but I think mHelpDesk just had the best sales team, and we would have been better going with another platform.
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