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Audience

Small teams to large businesses that need a video conferencing solution

About Zoom

Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.

Pricing

Starting Price:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

API:
Yes, Zoom offers API access

Ratings/Reviews - 571 User Reviews

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Company Information

Zoom Communications
Founded: 2011
United States
zoom.us

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Zoom Frequently Asked Questions

Q: What kinds of users and organization types does Zoom work with?
Q: What languages does Zoom support in their product?
Q: What kind of support options does Zoom offer?
Q: What other applications or services does Zoom integrate with?
Q: Does Zoom have an API?
Q: Does Zoom have a mobile app?
Q: What type of training does Zoom provide?
Q: How much does Zoom cost?

Zoom Product Features

Collaboration

Calendar Management
Real Time Editing
Video Conferencing
Brainstorming
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Task Management
Version Control

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Activity / News Feed
Blogs
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Chat/Messaging
Telephony
Video Chat
Voice Chat
Blogs
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management

Live Streaming

Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Social Media Integration
Streaming Platform Integration

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling
Action Item Tracking
Agenda Management
Materials Management
Meeting Feedback
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Travel Management
Voting Management

Remote Work

Live Chat
Meeting Management
Screen Sharing
Video Chat
Web Conferencing
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Project Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Video Conferencing
Activity / News Feed
Calendar Management
Discussion Threads
File Sharing
Push Notifications
Search
Surveys & Feedback
Task Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Zoom Additional Categories

  • Paul E.
    IT Consultant
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super Incredible and outstanding conferencing platform. "

    Posted 2024-10-07

    Pros: Zoom is a super incredible and outstanding platform for conferencing. It allows us to interact and communicate with each other from anywhere anytime. What i like best about Zoom is the video quality which is very nice and super incredible.

    Cons: I don't have anything to dislike about Zoom as it meets my expectations.

    Overall: Overall, Zoom is a brilliant and exceptional tool for business communication. It has a friendly and intuitive user interface which makes it easy to learn and use. The video and audio quality is very nice.

    Read More...
  • Pankaj B.
    Customer Support Executive
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Video Conferencing became easy with Zoom"

    Posted 2024-09-27

    Pros: Zoom has really been great with it's tons of features and good reliability. Mobile application has made my work so much easier.

    Cons: The option of custom themes should be added in my opinion.

    Overall: Overall really great and useful. Helped do much with the video conferencing needs. Stable, easy to use and learn. Just updating look and feel is needed.

    Read More...
  • Maurice D.
    IT Consultant
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Best Tool for Easy Online Meetings "

    Posted 2024-09-21

    Pros: I have been using Zoom for a while, and it is honestly one of the easiest video conferencing tools out there. It works perfectly across different devices, whether phone or laptop, and the video and audio quality are always great making meetings feel smooth and professional. I especially love the screen-sharing and breakout room features, which are super useful when you are in a big meeting or class and need to work in smaller groups. The platform is also very reliable, great for both casual calls and professional meetings.

    Cons: Main issue with Zoom is that it relies on strong internet connection hence if your internet is weak, call might drop or freeze, which can be frustrating. Another issue is that the free plan only gives 40 minutes for group meetings, which can be short and limiting.

    Overall: Zoom is a fantastic option for anyone needing a video conferencing tool. It is easy to use, packed with great features, and works across multiple devices perfectly. Zoom makes communication easier, whether you are chatting with friends or working on a big project. Zoom is a perfect tool for smooth online meeting.

    Read More...
  • Angela R.
    System Engineer
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My great and remarkable experience with Zoom. "

    Posted 2024-09-17

    Pros: Zoom has been of great help since it helps me to engage and interact with my colleagues, clients, employers and people from all over the world. What i love most about Zoom is its usability, flexibility and simplicity. I can schedule online meetings and invite others to join from anywhere anytime.

    Cons: To schedule meetings online with Zoom one requires to be connected to a strong internet.

    Overall: I have been using Zoom for more than 10 years and it's a reliable and cost-effective platform for business communication. It has a simple and intuitive interface making it simple and easy to use. The video and audio quality is great.

    Read More...
  • Grace M.
    Flight Attendant
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Well-established and Effortless Video Conferencing Tool."

    Posted 2024-09-16

    Pros: Zoom enables ease of making HD video and audio calls.
    Zoom is a reliable tool for instant messaging.
    Zoom is best suited for conducting online meetings.
    Zoom UI is intuitive and user-friendly.

    Cons: Network connectivity issues can disrupt online meetings and also making it difficult to make and receive calls.

    Overall: Zoom meets our online meeting and video conferencing needs thus giving me remarkable experience. Using Zoom is very simple and fast. Zoom features are easy to understand and navigate.

    Read More...
  • Thomas A.
    Director of IT
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Greatest of all time business communication tool. "

    Edited 2024-09-15

    Pros: What makes Zoom unique is the great features it supports which makes communication easier. I like its high definition video quality making it super brilliant tool for business communication.

    Cons: I don't have anything to dislike about Zoom. It's a brilliant and exceptional tool for business communication.

    Overall: I have been using Zoom for 8 years and it's a great and powerful platform for business communication. It allows me to share screen, messaging and chat.

    Read More...
  • Maurice W.
    Project manager
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zoom as the best software platform"

    Posted 2024-09-15

    Pros: You can easily connect with people and tools you work with everyday using zoom workplace.
    Zoom workspace can hold in a lot of people, and give others same capabilities at host so not just one person.
    You can control participants actions as the host, such as muting them.
    It streamlines communication with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail, and Calendar.
    Elevates a chat to a meeting or a phone call to get a resolution faster.

    Cons: Zoom is so far with best workspace to connect with other people according to my opinion.

    Overall: Zoom stands out as the best and most secure tool for video conferencing. It has a very nice and high definition video quality.

    Read More...
  • A Zoom User
    HR Operations
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zoom - Video Conferencing Tool"

    Posted 2024-09-15

    Pros: High-Quality Video & Audio: The platform delivers reliable video and audio quality, even with multiple participants.
    Wide Device Compatibility: Zoom works well across various devices (PC, mobile, tablets) without compromising functionality.
    Breakout Rooms: This feature is especially useful for larger meetings or webinars, allowing for group discussions within the same session.

    Cons: Limited Free Plan: The free version only allows meetings up to 40 minutes with three or more participants, which can be restrictive.

    Overall: Zoom has become the go-to solution for video conferencing, especially in professional and educational settings. It's easy to use, offers a variety of helpful features, and is adaptable for different meeting types. While some security concerns and limitations in the free plan exist, the platform’s overall performance makes it a reliable choice for personal and business use alike.

    Read More...
  • Kelvin N.
    Electrical Engineer
    Used the software for: 2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Ultimate Video Conferencing Tool"

    Posted 2024-09-15

    Pros: I have been using Zoom for quite some time now and I can say that it is incredibly easy to use, even if you have never tried a video conferencing app before. I love how flexible it is, you can make HD video and high-quality audio calls effortlessly, and the features like screen sharing and chat make meetings run smoothly. Also, you can host large meetings with lots of people, and it works well across different platforms. Whether it is a quick chat or a big conference, Zoom handles it all.

    Cons: The biggest issue I have faced is that Zoom depends a lot on a strong internet connection. If you have poor internet, calls can drop, which gets frustrating. Also, the pricing can be a bit high if you are just an individual or freelancer, especially since you have to buy a bundle of licences.

    Overall: Zoom is one of the best tools for video conferencing, with its user-friendly interface and a ton of useful features. If you have got a good internet connection and are okay with the pricing, Zoom is a perfect choice for both personal and business use.

    Read More...
  • Usman S.
    System administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scheduling meetings."

    Posted 2024-09-14

    Pros: Scheduling meetings with Zoom is easy and requires no technical skills to use. It sends alerts when the meeting is near to start.

    Cons: Zoom is limited, it cannot hold meetings for more hours without turning off.

    Overall: During the meeting the host is the head of control therefore he has the authority to add or remove or mute the meeting attendants to keep the meeting room holistically.

    Read More...
  • Winnie A H.
    Account manager
    Used the software for: 2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reduce costs."

    Posted 2024-09-14

    Pros: Zoom meet reduce on the time and costs that would be employed in setting physical meetings and physical meeting rooms.

    Cons: it easily accessed any where and at any time thus ensure effective meeting.

    Overall: Zoom has increased on the meeting attendance in our organisation because every work can access the meeting room.

    Read More...
  • A Zoom User
    Marketing Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best For Meeting - Zoom!"

    Posted 2024-09-14

    Pros: Zoom is something that I use five days a week, and I just adore it. My team maintains a Zoom meeting throughout the day, and I work from home in my office.

    Cons: It has not occurred to me that there is anything about Zoom that I do not like.

    Overall: My primary method of communication with my management and peers is through Zoom meetings. This is because I never go into the office personally.

    Read More...
  • Ganesh P.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ultimate tool for Virtual Meetings and collaboration"

    Posted 2024-09-13

    Pros: Zoom offers clear audio and video quality. It is user friendly and also has other essential tools such as Meeting's recording and other AI features.

    Cons: In free account 40 min limit is very little and should include at least 1 hour.

    Overall: It is an essential tool now a days whether for work, Personal or Educational use for which they have special pricing for each segments.

    Read More...
  • Milo B.
    Logistics Coordinator
    Used the software for: 2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Experience with Zoom "

    Posted 2024-09-13

    Pros: Zoom is more reliable and useful than the competitors. Started using it at the time of Pandemic and have been using it since then. Easy to use, doesn't have to be a tech savvy person.

    Cons: I don't see any major flaw in Zoom but yes, a time to time update in security policy would be great.

    Overall: Overall, Zoom is reliable, useful, easy to use with great features. A time to time update in security policy would be great. Rest everything is great. Highly recommend.

    Read More...
  • Tyson B.
    Digital Marketing Manager
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unparalleled Video Conferencing Solution."

    Posted 2024-09-12

    Pros: The quality to Zoom audio and video calls very good. Zoom deliver excellent performance and remarkable experience when used for online meeting. It is simple to record and save meeting with Zoom. It is simple to send and receive instant messages with Zoom.

    Cons: Poor internet connectivity results to calls and meeting disruptions and this tends to be frustrating.

    Overall: Zoom features are simple to learn, use and navigate. Zoom interface is quite user-friendly and intuitive. It is simple to handle our online meetings with Zoom.

    Read More...
  • Brandy T.
    Travel Manager
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Internal and external communication made extremely easy with Zoom. "

    Posted 2024-09-12

    Pros: Zoom makes external and internal communication easier and efficient. I like how it enables quick adaption with online meetings capabilities which makes it extremely easy to start and collaborate across any device. I like its incredible features such as screen recording, messaging, screen sharing, video conferencing and much more.

    Cons: It can be a big challenge to work with Zoom especially in remote areas where internet connectivity is poor.

    Overall: I like Zoom because of its intuitiveness, scalability and usability. It has a friendly and intuitive user interface making it super easy to work with.

    Read More...
  • Stephen D.
    Project Manager
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "For more than 8 years i have been using Zoom and i love it. "

    Posted 2024-09-12

    Pros: For more than 8 years i have been using Zoom and i love everything about it. Zoom offers great and incredible features that make communication easier and faster. One thing i love most about it is the video and audio quality which are of high quality. Zoom allows me to communicate with my customers via video chats which saves a lot of time and we don't have to meet physically.

    Cons: Some few challenges now and then but i don't think they are major issues to mention as a dislike about Zoom.

    Overall: Zoom is the leading communication application for video conferencing, screen sharing, recording and messaging. I like how it supports multiple platforms such as Mac, Windows, iPhone, Android, SaaS etc.

    Read More...
  • Eugene D.
    IT Consultant
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I recommend Zoom for Video conferencing. "

    Posted 2024-09-11

    Pros: I highly recommend Zoom for Video conferencing. One of the best aspects of using Zoom is that it doesn't demand extra knowledge to use. It is very easy and straightforward to implement and get started. Also, Zoom supports incredible features such as screen sharing, recording, chat and many more which makes communication easier and effective.

    Cons: I have one thing to dislike about Zoom, their customer support team takes longer than expected to respond to your queries.

    Overall: Overall, Zoom is a brilliant and outstanding video conferencing platform. It had a simple and user friendly interface that makes it extremely easy to learn and understand. The video and audio quality are super nice.

    Read More...
  • Matthew A.
    System Administrator
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zoom... An incredible and outstanding business communication app. "

    Posted 2024-09-11

    Pros: I have been using Zoom for almost 9 years now and it's a brilliant and exceptional tool for business communication. I like how it offers high definition video and audio quality thus making it best alternative tool for communication.

    Cons: The only disadvantage is that when the internet is slow i find it a bit challenging to schedule meetings online.

    Overall: Overall, Zoom is the best and most secure business communication tool that allows you to engage and interact with customers, friends and employees. It is simple and easy to implement and use.

    Read More...
  • Deborah N.
    Digital Media Analyst
    Used the software for: 2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A World-class and Indomitable Video Conferencing Solution."

    Posted 2024-09-11

    Pros: I like Zoom because of it's flexibility and scalability nature. Zoom is suitable platform for making and receiving HD video and high-fidelity audio calls. Zoom is an amazing platform for instant messaging. Zoom is suitable meeting solution that enables ease to schedule and join online meeting.

    Cons: Working with Zoom in remote areas where network connectivity is poor can be challenging and frustrating.

    Overall: Zoom streamlines our business communication in real-time. Zoom enhance real-time chat with others through sending instant messages. Zoom has a user-friendly interface. It is simple to get started with Zoom within minutes.

    Read More...
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