Audience
Small or Large Teams - Marketing, Sales, Support Management.
About User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams.
Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers.
See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy.
Ready to check it out? Sign up for a free demo trial now at User.com →
Pricing
$1349 - Premium Plan
Integrations
Company Information
Product Details
User.com Frequently Asked Questions
User.com Product Features
AB Testing
Appointment Scheduling
Business Phone Systems
CRM
Call Center
Call Tracking
Campaign Management
Chatbot
Customer Engagement
Email Marketing
Email Tracking
Knowledge Management
Lead Generation
Lead Management
Lead Nurturing
Live Chat
Marketing Automation
Mobile Marketing
Push Notifications
Real Estate CRM
Remote Work
SMS Marketing
WhatsApp Marketing
User.com Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Automate Your Marketing." Posted 2021-03-03
Pros: 1. You get all the tools for your marketing needs in one place.
2. It helps our team to be more organized and user-oriented.
3. With the help of user.com, you can focus your time and resources on your customer instead of running around to find the data.Cons: 1. It is missing the feature of searching any word by keyword in the chat.
2. It does not support plugins integration like Grammarly which can be used for a grammatically error-free chat.Overall: Overall, User.com enables your team to be more organized in terms of current leads, deals, and overall marketing activities.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Your perfect tool for CRM and Task management!" Posted 2020-12-28
Pros: What I liked the most about User.com is it really saved a lot of our time because it has everything we needed. I love how we can manage a lot of aspects of our business in one tool, from marketing, organization, CRM, and a lot more!
Cons: I haven't encountered anything I don't like at this point.
Overall: Loving my user experience so far and excited to explore more about it! Their customer support is amazing too!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Optimizes task and CRM" Edited 2020-11-06
Pros: User.com is a great CRM and task management tool. It made us feel we are optimizing our workflow. On a broader scale, it also works fantastic on marketing. No difficulty is there, new users can start using this tool in a short period. Helps to works in increased speed.
Cons: Task automation lacks many useful features. No other cons.
Overall: My overall experience was seamless and positive. It great for multi-usage for business purposes. I liked its UI and responsive experience in managing email marketing. As a users and administrator, I highly recommend.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The perfect tool for small businesses " Posted 2020-11-02
Pros: User.com caters to sales, marketing, management and customer support. It saves lots of time gives my teams a single piece of software where we are doing campaign management, organizing workflow, managing leads and helpdesk without implementing different tools.
Cons: For a mid-size enterprise, it's not that powerful and has less ability in campaign management.
Overall: User.com is ideal for small businesses. It keeps every employee on one dashboard to work collaborated. It acts as multi-functional software to minimize expenses and save time.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Deals with your marketing and CRM" Edited 2020-10-31
Pros: The ability to streamline the marketing and CRM makes User.com a must-have business tool. The lead manager and marketing planner delivers exactly we want to boost sales. Marketing automation makes it handy.
Cons: Never encountered any major negatives. It's a great tool.
Overall: I like being able to visualize every user engagement and lead. User.com is a great tool for many purposes, especially for marketing and lead management. Overall, I highly recommend this tool.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"MULTI SOLUTION SOFTWARE" Edited 2020-10-26
Pros: I loved how easily user.com combines our sales, marketing, management and customer support team in one dashboard.
The integration with Slack makes it more convenient for me. It's easy to adapt this software.Cons: There isn't anything I don't like about user.com.
Overall: User.com is excellent for everyone that is involved with Sales, marketing and Customer support. It offers polished and well-performing functions to manage with no effort.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"User.com: every marketer's dream! " Posted 2020-08-24
Pros: I like that I am able to manage a great number of marketing activities with this tool. The features are on point, the support is excellent and the ease of use is definitely a plus.
Cons: My experience with User has been great so far. They're doing an amazing job!
Overall: I am happy with what they provide. Not only when it comes to functionalities, but also the support they give you along the way.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best marketing automation platform" Edited 2020-08-21
Pros: It helps the sales team to capture and generate a business leads in no time.
Makes business management organized and effortless.
The automated version of customer interactions.Cons: No cons. I never encountered any problem with this platform.
Overall: It helps to capture business leads using its reliable platform. It enables one hub for sales, marketing and support team to drive positive results and satisfy customers.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Offers lots of useful integrations" Posted 2020-07-30
Pros: It has many integration supports, my favorite is Squarespace and Zapier. Intuitive customer relationship management to communicate with clients. Helps to establish an automated marketing campaign.
Cons: It worked great for me. Nothing to share about cons.
Overall: It offers the best in class business automation. It gives one platform for the marketing, sales and CRM teams. Easy to use and efficient in making priority customer relationships.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A full-stack marketing automation tool" Posted 2020-07-20
Pros: - User.com is all-in-one tool great to collect all data about each website visitor
- it helps you automate the segmentation and personalize communication
- I really like that I can have all in one place: emails, live chat, call center, text messages, pop-ups, push notifications and even dynamic page content
- they have a great CRM that saves time by doing all the repetitive tasks;
- report modules let you have full control over team's performance;
- thanks to this tool you can provide fast and automated support on your website;
- their support is awesome! They help to solve problems immediately.Cons: Nothing to dislike at the moment, if something appears, I will get back to this review.
Overall: It's a real time-saver when you have all the communication channels in one place and when you can automatize most of the marketing processes.
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