Audience
SMBs and Enterprises
About SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70 languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k customers in 149 countries to deliver delightful customer experiences.
Pricing
Case Studies and Customer Success Stories
Product Details
SurveySparrow Frequently Asked Questions
SurveySparrow Product Features
360 Degree Feedback
Chatbot
Customer Engagement
Customer Experience
Customer Feedback
Customer Satisfaction
Employee Engagement
Experience Management
Market Research
Online Form Builders
SMS Survey
Survey
SurveySparrow Additional Categories
SurveySparrow Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Develop Surveys without coding" Edited 2020-11-06
Pros: Survey Sparrow is a pretty intuitive No-code survey form builder with a strategic insight collector. It supports multiple usages of survey building, especially we are using for marketing research and customer feedback. It was easy and took very little time to develop.
Cons: Got good results from SurveySparrow. It's a nice platform. No cons.
Overall: SurveySparrow is a great platform for developing surveys without any coding. It is categorized into many different ways to develop surveys. It's very robust and simple in use.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Simple Survey Builder" Edited 2020-10-15
Pros: You can create or build surveys with zero codings. It doesn't have any complexity. No learning curve required. It creates intuitive surveys to collect thoughts from users. Free trial also available. It requires a simple drag and drop build and customize surveys.
Cons: No cons. Collected data visualization is not the best as others.
Overall: We are very much relying on SurveySparrow to create surveys. It helps to eliminate the manual coding efforts of the survey into easy drag and drop building. It gives us the power to collect our user's thoughts and experiences with our service.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Productive Survey building tool" Posted 2020-08-26
Pros: It offers a great feature to build as a required survey site. Its templates are very appealing. Drag and drop to build. It also offers centralized data collection to analyze the feedbacks better.
Cons: It worked great for me. Nothing to share about cons.
Overall: SurveySparrow is a very handy survey builder tool. It offers an intuitive platform to collect data or feedback from clients. It's a very simple and practical platform to build mobile supported surveys. Easy drag and drop to create surveys.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Powerful survey forms" Posted 2020-08-23
Pros: SurveySparrow is an all in one solution. This software not just do the surveys but also manage it. Provides various survey forms like feedback forms and classic forms. Customisable features. Very easy to use. 14 days free trial is available. Analysis text and sentiments.
Cons: This software simplifies our work. Easy to understand and use. No dislikes.
Overall: Provides QR code for sharing and collecting feedbacks. Optimise our customer journey. Increases productivity and engage our employees for developing high performance culture. Very much secure and reliable software.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Acknowledgment Survey" Posted 2020-07-20
Pros: #1- Drag and drop survey builder.
#2- Best to acknowledge the customer experience and their understandings.
#3- Mobile version support and multi-channel data resources.Cons: #1-Its easy to create a business survey. Overall positive experience.
Overall: It's a very intuitive tool that enables our business to send a survey to acknowledge customer experience and thoughts about our business. The user-end experience is great and easy to fill out surveys.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good survey platform" Posted 2020-06-27
Pros: Easy to use
Great dashboard for easy management
Highly customizable surveys
Ready to use survey templates & question lists
Online or Offline surveys
Lots of integrationsCons: Quality of templates & default questions should be increased.
Needs better analytics features.Overall: SurveySparrow is a simple to use platform which lets you build professional looking surveys in no time. It may lack in some advanced features but the simplicity of platform makes up for it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Cool way for forms. " Posted 2020-04-21
Pros: It's easy to set up and work with data forms. It has a very clean design and works extremely well and clear.
Cons: It's a little tricky on the dashboard but after playing around you figure it out.
Overall: Overall it's a powerful tool. I like how it integrates so well and provides a clean interface to use.
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