Audience
Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.
About Sogolytics
Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues.
SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES.
SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.
Pricing
Plus plan: $299/year
Pro plan: $199/month or $788/year
Premium plan: $299/month or $1188/year
Enterprise plans: Call for pricing, 1 (800) 646-0520
SoGoCX and SoGoEX: Call for pricing, 1 (800) 646-0520
Product Details
Sogolytics Frequently Asked Questions
Sogolytics Product Features
360 Degree Feedback
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Success
Employee Engagement
Experience Management
HR Analytics
SMS Survey
Survey
Sogolytics Additional Categories
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Robust data collection tool" Posted 2024-10-04
Pros: Sogolytics allows us to collect, process and visualize data in an intuitive and customizable way. The platform allows us to identify trends, patterns and opportunities for improvement in our production and supply chain processes. In addition, I appreciate the ease with which Sogolytics integrates with existing business management systems and databases.
Cons: One of the limitations I find is the lack of some advanced predictive analytics features that could enrich our forecasting and planning capabilities
Overall: Sogolytics is a robust and effective tool for data analytics. It effectively delivers on its data collection, processing and visualization capabilities.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Using Sogolytics as a student" Posted 2024-03-03
Pros: I like the fact that it is customizable and I can generate report from my survey. It is as if someone made a premium version of google forms that meet your requirements.
Cons: I haven't found any cons as of yet. But if I do I will update it here.
Overall: I think its a worth a try. You can go for a free trial and see if it meets your requirements. I think its worth it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Superb tool, it helps to gather user feedbacks" Posted 2022-11-07
Pros: No coding is required to generate questionnaires.
Surveys can be deployed anywhere like websites and emails.
The user interface is straightforward.
Breeze to customize the survey background.
Easy to view user response collected for survey.Cons: Using this platform from last 6months never had any negative experience.
Overall: Sogolytics is a superb tool to gather information and opinions from real customers. It is used by my email marketing team to analyse what clients think about our marketing approaches. Overall, Sogolytics is a great tool, everyone should try it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Custom Survey Builder" Edited 2020-11-13
Pros: SoGoSurvey is an extremely useful and simple platform to build custom surveys. I'm using this to create feedback surveys. It's easy to create and no code is required. I'm impressed with the features it offered me. The dashboard and data overview is simple to get.
Cons: It needs to offer more temples and layout customizations.
Overall: I'm very impressed with this solution. It offered me a highly customizable platform to create custom feedback surveys. The templates are appealing. Overall, it's a very useful tool for me.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Get every survey response registered" Posted 2020-11-06
Pros: SoGoSurvey is a quick survey creator which eliminates the programming coding by its simple drag and drop template based custom survey builder. It gives us many flexible ways to create for different usage. We are recently used this for customer experience research, it was great in every case.
Cons: We are very happy using this survey creator platform.
Overall: SoGoSurvey is excellent also for none technical persons who want to create surveys for different occasions. In usefulness, I will rate this tool 5 out of 5. I will highly recommend this tool over another survey builder.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Simple Survey Creator platform" Edited 2020-11-02
Pros: SoGoSurvey is a stress-free survey page creator.
- Not a single coding involved in creating the surveys from this platform.
- Gives you the ability to design your layouts and interface.
- Custom link builder to share your surveys using URL.Cons: Not at all. We loved this platform never had any bad experience.
Overall: We are using this platform to quickly build surveys for our feedback and research usage. This is very powerful and gives you limitless customization. Overall, I highly recommend SoGoSurvey.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Powerful Survey Developer tool" Edited 2020-10-18
Pros: This software is an incredible survey developer tool. The survey designing is simple and significant.
Pros,
Easy to develop, secure collected database, flexible questions and plugins, intuitive UI.Cons: No cons. It does my survey building job very well.
Overall: User insights and feedbacks have always been a crucial point for business improvement. When it comes to the survey creator it's the best tool to develop. Overall, SoGoSurvey allows me to easily generate insights from its survey.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Intuitive Survey builder platform" Posted 2020-08-25
Pros: Here are the things I liked about SoGoSurvey:
* Drag and drop to customize survey.
* Smartphone and desktop supported survey interface.
* File upload and captcha option to protect survey.
* Brand name survey header customization.Cons: * No cons.
* overall it's an outstanding platform.Overall: It's an intuitive survey builder platform. Overall I use SoGoSurvey to create and gather my customer feedbacks from its intuitive surveys. Without any coding, I made an organized survey.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Full fledged online survey tool" Posted 2020-08-17
Pros: SoGoSurvey survey is one of the most comprehensive online survey to available in the market. It supports complex logics and branching features. It's based on drag and drop interface making it very easy to use. It has a very good inventory of prebuilt template making it a good choice for creating quick survey forms.
Cons: It is very powerful and easy to use survey tool. No Dislikes.
Overall: SoGoSurvey Survey tool has ability to create responsive survey forms, quizzes. The learning curve is is quite flat and no exceptional skill is required to create appealing and effective survey forms. The collected responses from the customer base can be easily exported to excel sheets to further drill down. The UI is very user friendly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Intuitive Survey Tool" Posted 2020-06-29
Pros: SoGoSurvey is my favorite survey tool with tons of feature for my survey/Feedback drives. The features includes -
1. Logic and Branching
2. Provision of Auto populate the participant's data.
3. Reports can be integrated with MS-Office, be it Excel or Powerpoint
4. Customizable Invitation/Reminder Emails.Cons: I'm very much impressed with the SoGoSurvey. No Complains.
Overall: The best part of SoGoSurvey is the Ample Logic and Branching ability, It gives the ability to make survey that's able to collect the deep understanding and expectation of our customers. There's a provision to Auto populate the participant's data, its important feature as it decreases the the totals survey filing time without cutting any information. The report/Analytic section is good enough for day day to analysis. However there is provision to export the survey data which can be used to further analyze through third party software.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to generate and analyze surveys" Posted 2020-06-24
Pros: SoGoSurvey is easy to create a survey and share it with users. This tool is available on Cross-platform makes it easy to access and use. It shows valuable reporting and analytics. Survey templates are very attractive and beautiful.
Cons: SoGoSurvey is a very impressive survey builder. It meets all of my requirements.
Overall: User experience plays a very important role in business development. SoGoSurvey is the best tool to get user experience by generating surveys and forms. It's the best tool to get business idea development in exchange for feedback.
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