Audience
Organizations of all sizes across all industries
About SlickText
The trusted leader in text marketing, SlickText helps create valuable connections with your customers through targeted, action-driven text messages. Over 15,000 brands rely on SlickText because of its powerful software and easy-to-use platform.
With SlickText, subscriber growth is easy with tools like website popups, landing pages, custom QR codes, and third-party integrations. You'll be able to engage your audience in meaningful ways that make mass text messaging personal so you can build loyalty and action. Our automated workflow tool allows you to create automated SMS sequences that engage with people one-on-one. No coding required.
SlickText is known for an intuitive, easy to navigate platform coupled with responsive customer service. Their knowledge of compliance and best practices helps them actively create wins for their users.
Pricing
Company Information
Product Details
SlickText Frequently Asked Questions
SlickText Product Features
Customer Engagement
Customer Experience
SMS Marketing
SMS Survey
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fast Assistance" Posted 2022-07-14
Pros: I very much appreciated how smooth and fast my representative was able to assist me with the question I had.
Cons: I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
Overall: With being so busy, I am very content at how fast I was able to get assistance & resolve my issue. The rep was professional and kind.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to use and great for growth" Posted 2022-07-01
Pros: - User Friendly
- Increases conversion
- Easy sign up for members
- Affordable
- Customizable messages
- Syncs to your Shopify storeCons: - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters
- Pay attention to your audience because that will determine what plan works best for you.Overall: SlickText is a game changer! I took a class saying that text messaging marketing was the way of the future and they were right. I incorporated the SlickText platform into my business marketing and saw an increase in conversions almost immediately.
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Growing your audience is easer than ever. What I really like is that more people open text messages so it reaches more people and it also filters your audience. Only people truly interested in your product or service signs up. So it’s easier to offer products.
When I was able to connect SlickText to my Shopify store things really start picking up. I got so many people signed up with one click. It organized my contacts and helped me market more effectively.
It’s very easy to use. Easy to understand and your metrics are being recorded so you know how successful your campaigns are. This helps you decide what type of content your audience likes.
The text don’t have to be boring. You can include a short link and even media in your messages.
If you want to be more consistent reaching your audience with little effort this is the way to go about it!Reply from SlickText -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great customer service!" Posted 2022-06-30
Pros: I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.
Cons: I truly don’t have any cons. The service was exceptional!
Overall: This was a great experience! I am very pleased with the service that SlickText provides. I’m thankful that I will be taken care of if any problems should arise.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Really great platform and the staff is awesome!" Posted 2022-06-29
Pros: Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.
Cons: I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.
Overall: So far SlickText has been a great choice! There were many bulk texting services to choose from, but SlickText offers many marketing tools and their platform is quite adaptable to meet the needs of each company. They also seem to come out with updates and new tools very frequently!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Amazing product!" Posted 2022-06-28
Pros: Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.
Cons: Nothing much to note here. Still pretty new to this and have yet to find a fault.
Overall: I am really liking the convenience this has been for me for the past few months. Getting more dependent on it everyday.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Our best business tool! Excellent customer service!" Posted 2022-06-25
Pros: SlickText is easy to use, and customer service is impeccable. Gabs was super helpful in resolving our recent questions, as always!
Cons: No complaints whatsoever. We love SlickText for all our text marketing needs!
Overall: We’ve been with SlickText since launching our business, and it has been the single best decision for customer growth and engagement. Customer service is fast and always top notch. We’ll be with SlickText indefinitely!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fantastic Customer Service" Posted 2022-06-25
Pros: I have a dedicated team member for my account, however, the website chat is there for me when I need them! The website is very user friendly and easy to use. I love how easy it is to add numbers. I can have several text words and run contests. Rollover texts are a huge selling point and I use them often!
Cons: I can honestly think of no cons at this time. It is a little pricy, but totally worth it.
Overall: SlickText is a one stop shop for all of my texting wants and needs for my business. I use it weekly, sometime bi-weekly and my return rate is amazing! Customer service is outstanding. They always reply to emails and their online chat support is always available and well versed in everything.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Amazing Customer Service" Posted 2022-06-24
Pros: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!
Cons: I do not have any negative feedback about this product or service!
Overall: SlickText is an easy, professional platform to send mass texts. The best part is the customer service is amazing! Every time I have a question, I am able to immediately chat with someone and all of the SlickText reps are extremely efficient and kind. I highly recommend this service!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Service" Posted 2022-06-21
Pros: SlickText is a wonderful service to use and are always helpful with any questions we may have. Will continue to use this service.
Cons: Not too many cons that we've experienced using this app. So far, everything has been good.
Overall: A great app to use to reach out to all of our clients active or potential. Will continue to use this service.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SlickText" Posted 2022-06-17
Pros: SlickText is a great text marketing provider. My texts are on time and reliable and they provide amazing customer service-I even got a quick response on a Saturday afternoon!
Cons: I have nothing negative to say about them! They do a great job!
Overall: Great company for your text marketing needs! If you are a church or non profit- check out SlickText!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SlickText Customer Service is Amazing" Posted 2022-06-17
Pros: Customer service is pretty amazing with SlickText. I signed up for the trial, and reached out to customer service several times as I tried to get everything set up and understand it. Customer Service, especially Gabs, would respond immediately, and was very thorough in helping me understand the process and what I needed to do. If they take care of a customer on a free trial as well as they did for me, I can't imagine how great the customer service is for paying customers.
Cons: The only complaint I have is that it seems like it can get pretty expensive to send texts to customer base. 1 text to 500 customers once a month is all you can do with The Basic plan. To be fair there are several other plans to choose from and the pricing doesn't seem unreasonable for what you get.
Overall: Overall, my experience with SlickText has been great thus far, and I'm excited to upgrade my plan and see what else this powerful software can accomplish for my business.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SlickText - Great Product and outstanding support" Posted 2022-06-15
Pros: The product has a simple and elegant design that simply gets the job done.
Gabriel on the support team Provides outstanding support along with everyone else on the team.
They use humans in front of the AI responses and support Systems. That’s what you call Engagement Intelligence.!
Thank you.
Chris Colston
TechmediaCons: No cons at this time.
Made recommendations and they listened.Overall: Great Product and Company. I tried over a dozen solutions in the past and I ‘m glad this solution in on the market.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"AWESOME CUSTOMER SERVICE" Edited 2022-06-14
Pros: Quick response when needed from Customer Service - Great way of keeping all employees informed and up-to-date on things.
Cons: I really can't think of any - have been very satisfied!
Overall: We use SlickText to keep the plant informed of schedule changes, events, etc. Love that I can send a blanket text or have a single conversation with one individual. Overall, very satisfied and highly recommend!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great value customer service!" Posted 2022-06-10
Pros: User friendly, fantastic customer service. The system allows us to efficiently communicate with our entire network of talent.
Cons: There isn't any noteworthy issue with this service.
Overall: Have been a long time customer and we are very happy with this service. Would highly recommend to our industry colleagues.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fair prices, Solid Functionality, and best-in-class Support" Posted 2022-06-10
Pros: Friendly competent staff solves any issues I've ever had quickly and efficiently. No hidden charges and excellent deliverability.
Cons: Not much. good stuff. Some included short codes with each keyword would be awesome
Overall: I've used many different sms platforms, but none of them can match the quality and support offered by SlickText. If you get Kate to help you out with support, count yourself lucky! She is the best.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"I have to find something to complain about" Posted 2022-06-09
Pros: They do what they say that checks every box and now a days this is very rare plus this is a universal tool i also use it for my moms business.
Cons: I guess if I had to have one it would be that they have no number to call into customer service.
Overall: Everything ... being a small business owner its so hard to find ways to stick out and when you find a company that can help you and they really do what they say is a amazing thing 1 less thing to worry about i love SlickText.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Amazing service with support on the ready" Posted 2022-06-09
Pros: Very detailed "how to" videos.
Quick access to support.
Very clean and intuitive GUI.
There are recommendations on creating optimal texts and responses.
Clients love the professionalism of the texts.Cons: All issues I have run into (that were mostly user error) were resolved.
Overall: Enjoying the service. Nothing but good things so far. Constantly get updates regarding compliance so I can stay legal LOL.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Help, Great Customer Service" Posted 2022-06-08
Pros: Able to resolve all issues I had.
Team had a great understanding of how to site works.
They easily led me to the correct path to resolve and avoid issues in the future.Cons: I wish it was easier to get on the phone with someone but regardless, the customer service chat was extremely useful for me
Overall: Great experience and super easy to communicate with the SlickText team. Super knowledgeable about their service.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The Best Texting Platform Ever" Posted 2022-06-08
Pros: Ridiculously simple to use and migrate around! Very user-friendly. In fact, it took me to know to get good at using the platform.
Cons: Non comes to mind, I can honestly only think of the benefits. If there were cons I would have left them years ago.
Overall: Aside from how simple the platform is to use. The support and friendliness are extraordinary. We're on a first-name basis, lol.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Kate Was My SlickText bestie, Today!" Posted 2022-06-08
Pros: Today, Kate was my SlickText bestie by helping me with a request that I had. She was friendly and knowledgeable. Greatly appreciated her support. My experience with SlickText has been fantastic.
Cons: The biggest con is the price. It's tough to be able to afford the services and a dedicated short number.
Overall: I love the chat feature that SlickText provides. I'm not a fan of talking on the phone so the easy access to chat with support is such an awesome feature and I really like it.
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