Audience

Companies looking for an eCommerce intelligence and customer service platform

About SemanticForce

SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, SemanticForce offers API access

Ratings/Reviews

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Company Information

SemanticForce
Founded: 2009
Lithuania
semanticforce.ai/en

Videos and Screen Captures

SemanticForce Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

SemanticForce Frequently Asked Questions

Q: What kinds of users and organization types does SemanticForce work with?
Q: What languages does SemanticForce support in their product?
Q: What kind of support options does SemanticForce offer?
Q: What other applications or services does SemanticForce integrate with?
Q: Does SemanticForce have an API?
Q: What type of training does SemanticForce provide?
Q: Does SemanticForce offer a free trial?

SemanticForce Product Features

Audience Intelligence

Audience Segmentation
Social Listening
Sentiment Analysis
Data Visualization
Social Media Analytics
Data-Driven Insights
Competitive Intelligence
AI / Machine Learning
Trend Tracking
Image Recognition
Content Tracking
Filters / Search

Brand Protection

Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring

Business Intelligence

Data Analysis
Visual Analytics
Performance Metrics
Strategic Planning
Budgeting & Forecasting
Key Performance Indicators
Profitability Analysis
Dashboard
Ad Hoc Reports
Trend / Problem Indicators
Predictive Analytics
Benchmarking
Natural Language Generation (NLG)

Competitive Intelligence

Competing Product Analysis
Website Monitoring
Alerts/Notifications
Keyword Tracking
Social Media Monitoring
Benchmarking
Trend Analysis

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

Media Monitoring

Online News Monitoring
Social Media Monitoring
Print Media Monitoring
Broadcast Media Monitoring
Podcast Monitoring
Alerts / Notifications
Dashboards / Reporting
Content Translation
Export Results

Pricing Optimization

Competing Product Analysis
Forecasting
Market Analysis
Price List Management
Profitability Analysis
Price Optimization Automation
Scenario Planning
Channel Analysis
Multi-Store Management
Pricing Analytics

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking