Audience

Mid-market IT companies in need of a configuration management platform

About Samantha

The System Asset Management System™ is a Configuration Management Database (CMDB) tailored for the mid-market. Process Workflow modules exist for Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls and Business Alignment. We call our product Samantha™, for short. Samantha™ meets the 1) business needs, 2) budget, and 3) resource requirements for mid-market organizations. Save money - don't replace your Help Desk, unless you want to. Samantha™ compliments your existing Service / Help Desk solution (i.e. Footprints, HEAT, TrackIT, Remedy, ServiceNow) and keep your Event Mangement tool (i.e. SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, Big Brother) investments.

Integrations

No integrations listed.

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Company Information

Net Watch Solutions
Founded: 2002
United States
netwatchsolutions.com/samantha.html

Videos and Screen Captures

Samantha Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

Samantha Frequently Asked Questions

Q: What kinds of users and organization types does Samantha work with?
Q: What languages does Samantha support in their product?
Q: What kind of support options does Samantha offer?
Q: What type of training does Samantha provide?

Samantha Product Features

CMDB

Change Management
Performance Management
Configuration Management
Device Auto Discovery
License Management
Relationship Mapping
IT Asset Management
Impact Management
Data Visualization

IT Asset Management

Configuration Management
Contract/License Management
Inventory Management
Supplier Management
Asset Tracking
Audit Management
Compliance Management
Cost Tracking
Depreciation Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management