Audience

Call centers and contact centers seeking a solution to manage their operations

About Qubicles

We possess all the features needed to run an enterprise contact center or a 5-agent work-at-home business. Our patent-pending blockchain-based solution includes on-demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also come standard. All the features needed to run your contact center, at an affordable price. Agents earn passive income in the form of Qubicle (QBE) crypto tokens by exceeding performance goals. Our built-in university offers candidates to support, service, and sales training to help them qualify for open positions. Includes an easy-to-use cloud contact center software for inbound, outbound and blended operations of all sizes.

Pricing

Starting Price:
$0.02
Pricing Details:
Licensing-free, pay per use
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Qubicles
Founded: 2013
United States
qubicles.io

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Qubicles Frequently Asked Questions

Q: What kinds of users and organization types does Qubicles work with?
Q: What languages does Qubicles support in their product?
Q: What kind of support options does Qubicles offer?
Q: Does Qubicles have a mobile app?
Q: What type of training does Qubicles provide?
Q: Does Qubicles offer a free trial?
Q: How much does Qubicles cost?
Q: What pricing for support is available for Qubicles?
Q: What pricing for training is available for Qubicles?

Qubicles Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Queue Management

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
Instant Retrieval
On-Demand Recording
Screen Activity Recording
File Transfer
Recording Bookmarking
Scheduled Recording
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Call Log

Customer Communications Management

Chat / Messaging
Email Distribution
On-Demand Communications
Batch Communications
Content Management
Interactive Content
Multi-Channel Communications
Personalization
Print Management
Template Management
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Softphone

Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Audio / Video Conferencing
Fax Management

Qubicles Additional Categories