Audience

hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality

About Guestmeter

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.

Not a customer yet? Please visit www.guestmeter.com and request a demo.

Key features of Guestmeter app include:

GUEST SATISFACTION SURVEY SOLUTION

- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

Pricing

Starting Price:
$49/monthly/per property
Pricing Details:
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Guestmeter offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Guestmeter
Founded: 2019
Turkey
www.guestmeter.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

Guestmeter Frequently Asked Questions

Q: What kinds of users and organization types does Guestmeter work with?
Q: What languages does Guestmeter support in their product?
Q: What kind of support options does Guestmeter offer?
Q: What other applications or services does Guestmeter integrate with?
Q: Does Guestmeter have an API?
Q: Does Guestmeter have a mobile app?
Q: What type of training does Guestmeter provide?
Q: Does Guestmeter offer a free trial?
Q: How much does Guestmeter cost?
Q: What pricing for support is available for Guestmeter?
Q: What pricing for training is available for Guestmeter?

Guestmeter Product Features

Car Rental

Billing & Invoicing
Vehicle Tracking
Fleet Management
Fines Management
Rate Tables
Quotes / Estimates
Split Billing
Reservations Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Sentiment Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback
Bug Reports
Live Chat
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Voice of the Customer (VoC)

Customer Satisfaction

Analytics
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Complaint Monitoring

Email Marketing

Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management
A/B Testing
Artificial Intelligence
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Reporting/Analytics
Subscriber Management
WYSIWYG Email Editor

Hostel Management

Price Optimization
Housekeeping Management
Dorms
Multi-Property
Point of Sale (POS)
Cash Drawer Management
GDS / OTA Integration
Reservations Management
Private Rooms
Online Booking
Employee Management

Hotel Channel Management

Restriction Management
Promotions Management
Kill Switch
Rate Management
Inventory Management
Reservations Management

Reputation Management

Response Management
Review Generation
Review Monitoring
Campaign Management
Gamification
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Management

Reporting/Analytics
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Campaign Management
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
MMS
Mobile Coupons
Mobile Keywords
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Analytics / Reporting
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video