Audience
Individuals or businesses that need to remotely access their computer securely from other locations and devices
About GoToMyPC
Work more efficiently with GoToMyPC Remote Desktop Software. No matter where you are or what you need to do, remote access benefits both you and your business. Avoid the daily traffic jam and save time and energy by working from home during rush hour. No more separation anxiety – your computer is always a couple taps away. Just log in from another computer or mobile device. Access the programs, files and networks you need to do your job, and be home in time for dinner. We designed our software for maximum speed, security and usability, ensuring you can easily log in and connect to your host computer from any remote computer, iPad, iPhone or Android device. Instantly work on your files, programs and network – just as if you were at your desk. Stay productive wherever you go using your preferred mobile device. Now work is just a tap away with precious mouse control, screen zoom and full keyboard access. With GoToMyPC mobile apps, you can connect over 3G, 4G and Wi-Fi networks.
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Company Information
Product Details
GoToMyPC Frequently Asked Questions
GoToMyPC Product Features
Remote Desktop
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"GoToMyPC helps me connect remotely without prior authorization." Posted 2022-12-15
Pros: GoToMyPC is an amazing platform to have a remote connection system on any device, below to mention is the feature that I liked about this platform:
1- One of the main features that I liked about this platform is that I can save my access to other computers. For example, if it was recently remotely accessed to another computer, I can save that record on this platform, and then connect on some other occasion, just press a single button, this record helps me a lot, since I don't have to approve the start remote within the other computer, also, with the help of this function I can remotely connect to any of the computers that I have registered at any time.
2- Another of the athletic features that I liked about this platform is the zoom that it offers when connecting remotely, this Zoom allows you to zoom in on your computer on a large scale, it allows us to get up to 300% closer, which helps to You can correctly view any area of the monitor, this function is very important when you want to view specific things on the computer to which you are remotely connected.
3- Another of the things that I like about this platform since remote access is very complete, it allows you to access each of the files and programs installed on the computer to which you are connected, you can run all kinds of programs during this session In addition, you can copy or move any type of file on that computer.
4- I also liked the mobile application that this platform has, since this application also allows you to connect to any computer and manage it completely remotely, it gives you more than that completely in charge of the characteristics of that computer, in addition, It also allows you to run programs, run files, run documents, and much more. Without a doubt, it is a very complete mobile application.
5- Another of the things that I like about this platform is the great stability and fluidity that exists when connecting remotely to any computer, you can enjoy fluidity when managing or controlling the computer from which you are remotely connected Plus, you can run programs inside that computer without affecting the overall user experience and fluidity.Cons: One of the main disadvantages that I found about this platform were:
1- The main disadvantage of this platform is that it does not have stability in connectivity if you have a bad Internet connection, every time the system detects that you have an unstable network, the remote connection will be interrupted immediately, therefore, you will have to start it again from scratch. This is a false negative as I would like this platform to work even when the internet connection is a bit slow or unstable, or for the connectivity to remain intact until the internet connection stabilizes, hopefully this will be fixed as soon as possible to improve connectivity with any computer.
2- The second negative thing is the high consumption that the platform has to be when it is used as mobile data on your mobile phone, I do not recommend using mobile data within this application at all, since the consumption is really high, and every second that swipe during each remote connection, consuming even more mobile data. I only recommend that calling another way will be used as a network connection or with a Wi-Fi connection, to avoid high consumption during remote connection.
3- Despite the fact that it is a quite powerful platform for remote connections, I consider that the general design of the interface of this platform is quite basic, I consider that the design should be much more optimal or offer a formal design for the users. The current design only uses the color gray; which causes that some users do not have adequate comfort.Overall: GoToMyPC has become our main platform to be able to connect remotely to any computer, this platform has been key in offering support to all our employees when they have a problem with their computers, this platform has allowed me to connect remotely with all the computers in my company when necessary, since each of my company's computers is registered in this platform and in my main GoToMyPC account, which allows me to access those computers without prior authorization. This platform has been to my liking, despite the fact that there are some things to improve within it, I still consider that it is a very powerful platform and that it offers great fluidity when connecting remotely to any computer, in addition, it is important to highlight that this platform has low consumption on computers while you are initiating a remote connection, which helps you to be able to perform other activities on your computer while you are connected remotely. That such a platform is very powerful, although the high consumption of mobile data must be improved and its general design must also be improved, to favor the comfort of all users. I believe that this platform has a great future, which is why I will continue to use it in my company to connect remotely to my company's computers when necessary or when some kind of support is needed.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Stable connections with any other computer or mobile device." Posted 2022-10-04
Pros: GoToMyPC is incredible, the general platform helps you to develop a fairly stable remote connection with any computer or mobile device, this station platform is used by our company mainly to strengthen collaborative work and ensure that we can give support to anyone who needs it within or outside the company. One of the main things that I like about this platform is the video quality that it provides without consuming so many computer resources, I have noticed how it provides me with a quality higher than 1080p, and I have also noticed that despite having that quality in all remote connections, my computer is still fluid at any time, it does not matter if I have been using a remote connection for more than half an hour, the computer and its fluidity remain stable. Another thing that I like about this platform is the variety of features and tools available that exist during each remote connection, you can enjoy annotation tools, file transfer tools, tools to communicate within the remote connection and many more things , there are a wide variety of tools that will help you strengthen your remote connection, it is important to highlight that the annotation function helps you draw on the screen either to write down something specific or to say something to the other person who is on the other computer.
Cons: One of the main functions that has to be improved within this platform is that the file transfer system, despite having a fairly stable file transfer system, I consider that it can be much faster, currently the speed with which transfers the files, causing that sometimes the users prefer to use other methods to transfer files to some other computer, it is important that the file transfer of each remote connection is optimized. Also, I do not have that there is currently no version for browsers, currently the only versions available are the downloads for computers and mobile devices, however, there is no way that any user can remotely connect to another computer with just use your browser, how is it possible in other software such as TeamViewer, in which it is possible to connect remotely to another computer without using a downloadable application. It is important that this is simply in this software as soon as possible, as this would help users to connect remotely without downloading any application, as there are some users who do not fully trust to download an application on their computers.
Overall: GoToMyPC has become a key envelope to develop a stable remote connection either with the employees of our company or with potential clients, on some occasions we need to connect remotely with our clients, either to solve a doubt or for some requirement, for which, we have used this software to connect remotely at any time. I am very satisfied with the results obtained so far, all the remote connections that I have made within this software have been successful, in addition, the main panel of this platform allows me to visualize the number of active remote connections at a specific time with my employees. , I can know exactly if any employee is remotely connected to another computer. I really loved the usefulness and ease of this platform, it made it very easy for me to adapt to its functionalities, I perceived how the tools were quite easy to use, the screen sharing was never interrupted at any time, in addition, the remote connections were quite collaborative, allowing me a stable and direct communication with the other computer.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Remote solutions for remote problems." Posted 2022-09-22
Pros: ° It is very useful to have a chat, so you don't have to be sending through third-party applications to maintain communication with the person receiving remote help. In addition, we can also use the microphone in case someone requires it, thus facilitating communication within this same platform without losing the thread of the conversation.
° I can transfer any type of file and the size you want, it is not very practical to send files of exorbitant sizes because if you want you can use a file storage in the cloud and then the client downloads it, however if you want you can send files of such size by this platform.
° It's very secure, I like it that way to send intruders into remote support since hackers abound a lot and I don't want both my client and me to suffer any damage to the computers. So I chose this platform because it is high fidelity when it comes to security, so it is possible to maintain healthy, safe and reliable remote support for my clients.
° I can choose between the video quality I want to see, even the resolution of the screen, this gives me more control over Internet consumption, when I am giving remote support with mobile data this is very practical since: I do not need as much quality for such a small screen. I save data and I have a faster and more stable connection with the client, so I can provide support even in the most remote places where the connection is bad.
° It does not require as many user registrations to start using this platform. You only need to perform a typical installation and know the main functions to be able to run this platform. This is incredible since there are very few things that I have to explain to my clients about what they have to do, they only need to give me their ID and password of the remote connection and we would already be connected for me so I can give them all my support and give them the best solutions. that the customer needs.Cons: ° It has a lot of stability problems in the connection, sometimes it disconnects having to start everything almost from the beginning regarding the login. In general, I have clients who are elderly and do not understand the world of technology well, and when I am giving them remote support and these things happen, I have to be patient to start from scratch since they do not know the platform well.
° It bothers me a little that the whiteboard has delays when wanting to make annotations to explain to the client where they have to click or perform some action within their computer. I have done several tests with my company team and if the delay is noticed, the clients do not seem to be bothered, but for me, who is explaining everything, it becomes slow when it comes to indicating what the other person should do. on the other side of the screen.
° The implementation of the company was a bit chaotic since it has an inconspicuous interface that confuses users who use it. I've been on this platform for a long time and had to get used to locating a lot of the features because I always got lost when I was in a remote connection with others.
° You don't have a no-install version. I would like this software not to be installed inside my computer, so it would save unnecessary resources and running in the background when I'm not running it or doing anything with it. It would also be more practical when I want to take this software everywhere without disturbing another computer when I want to run it.
° File transfer is slow. It practically seems that it does not depend on the Internet connection but on the speed of the hard drive. This may or may not be the case, but I have noticed that sending or receiving files becomes slow, making me have to wait a long time to continue providing remote support to my clients.Overall: This platform has been a good business solution since I have been able to provide all the support to my clients when they have a specific question or problem that they want solved. It is practical to have a remote connection platform that has all the functions that help guide customers to obtain a quick and efficient solution in what they need. My employees, despite the fact that they have also had to go through a tedious implementation process, have realized that being able to provide remote support through this platform has been wonderful, despite the technical difficulties we have had with the video and the problem of the blackboard this platform has met all the objectives in order to continue providing remote support to all of our company's clients.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Effectiveness when making a remote connection to any computer in your company." Posted 2022-09-07
Pros: GoToMyPC is an excellent way to turn your computer into a remote access, you will be able to connect remotely to any other computer or to any mobile device, this platform offers advanced tools to develop a totally stable connection, with different functionalities to make the remote connection much more complete. The things I liked the most were:
- This platform offers excellent quality when connecting remotely with any computer, during each remote connection you can modify the quality in order to reduce a little the consumption of your Internet and the consumption of your performance on the computer, the quality is totally modifiable and you can change it to your liking.
- This platform offers a Video Chat and Text Chat, in which you can communicate with the other person who is on the other computer to which you are connecting, the Video Chat works in a stable way, it offers real-time communication by just like text chat. Also, during Text Chat you can send attachments.
- Another thing I like about this platform is that they give you full access to multiple monitors. When you connect to a computer that has multiple monitors connected at the same time, you can control each of them without any limits.
- When you connect remotely from your mobile device and you are using mobile data, the relatively low consumption, this is one of the things that I love the most because it does not matter if it is connected to a Wi-Fi network, you will still be able to use your mobile data and connect remotely whenever you want.Cons: GoToMyPC is a fantastic software if it optimizes all kinds of remote connection and makes it easy for you to control any computer, however, I have also noticed several negative things about this software, such as:
- This software does not allow you to format, reboot or suspend the computer you are connecting to remotely, this is quite a negative feature, as I have noticed that in some other applications where remote connection is offered, they allow you to reboot the computer and control it completely.
- Within this platform you cannot perform the same type of reboot while the connection remains active, you cannot perform the device shutdown and you cannot format it.
- The transfer of files within this platform is terrible, I noticed that when transferring files from my computer to the other computer that is in the remote connection, the process takes a long time, which has forced me to use it on some occasions a cloud storage system with which you can transfer files much faster. It is really necessary that the file transfer within this platform be optimized, the current file transfer is quite poor and leaves a lot to be desired.Overall: GoToMyPC It has become our main method to connect with various computers, we have more than 600 computers within our company, and this platform has made it easy for us to connect to each of them. In addition, by simply connecting to the same Wi-Fi network within the company, you can access all the computers remotely without the need to use any type of password or any type of code, I can connect remotely to any computer in my company thanks to their connection to the network. This platform has really provided a significantly good experience, since it came to our company I have noticed that it has allowed me to connect without any limits, this platform has been key to accessing our computers when we are outside our office, in some Sometimes I have had to work from home, like when the pandemic happened, I had to work from home and this platform allowed me to remotely connect to my company's computers when necessary. I am satisfied with the results obtained, it has provided me with unsurpassed video quality, a lot of fairly stable text, and a stable remote connection at all times.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A positive platform to connect remotely to any device or computer." Posted 2022-08-15
Pros: GoToMyPC is a great software for optimizing and stabilizing remote connections, its ability to connect to various devices and help you to connect to any device at any time, no matter how many devices you have registered to your account, this quite comprehensive software and offers advanced tools to have a fairly complete remote access, in which you can make various notes, transfer files, access programs or applications and much more. What I like the most about that platform is:
1.- It has an excellent encryption of information, for which all the information that runs within this platform, the number of Files that you share within it and during each remote session and many other things are protected thanks to this key of encryption, no one will be able to access your data or run the risk of it being leaked, as this platform counts as being quite advanced to strengthen the security of everything that is shared within it.
2.- I love the way the main panel saves all kinds of devices to make an immediate connection when needed, for example, from the main panel I can register up to 10 devices or 10 computers, in this way when they are already registered, with just one click I can connect to each of them, it is not necessary to add them again to check the corresponding connection, this function is really important since, for example, if I need to access a device remotely, I must leave it registered in my panel main and I can access it as many times as I want.
3.- It has a fairly complete free trial, that little bit of money gives you limited access for a couple of days, you can make all the connections you want, you can register the number of devices you want, but it will only be available for a couple of days, This free trial will allow you to get to know the platform much more thoroughly, since in the afternoon it completes and helps you to make remote connections without having to pay anything.
4.- The transfer of files within this platform is also one of the optimal functions, you can transfer all kinds of files or documents within each remote session or connection to any device, it is only enough to press a single button and select the number of Files you want to transfer, the cloud transfer process is quite fast.
5.- I also love the fact that you can access any program within a computer and within remote access, for example, if you connect to a computer you will be able to access all the programs that are installed within it, you will also be able to notify to be doing any program you want, you will be able to access any type of file or document during this remote session. Another thing I like is that this remote session consumes very little computer resources, you can connect to another computer without having to put the performance of your main computer at risk.Cons: At no time have I presented any type of fault with respect to this platform and the functionalities that it has offered me, I am happy with the general results provided, at all times I have been able to make various connections with computers and mobile devices in a matter of seconds, within In my project sector, it is quite common that we have several devices that we use day after day, and we can control these devices from the same computer or mobile phone, thanks to this great platform and the functionalities that it has offered us. As I mentioned before, at the moment we do not have any problems with the functions offered, all of them have fulfilled their objective and have allowed our experience to be positive in all aspects. I hope that this platform continues to have these positive aspects and at no time does it give me any type of error, since I am really satisfied with the results obtained.
Overall: I started using this platform mainly because, as it turned out previously, it was quite necessary to control all the devices that we use within your project sector, to personalize the various tasks and activities of the company, as well as to share information during each remote session. Another reason why I started using this platform is because within my company and within my project sector, several employees had to start working from the office, and this platform allowed them to connect to their office computers. From home, you can do all your office work while at home, because what caused the COVID-19 pandemic, this platform was key to making work from home effective. I am very grateful for all the general functionality that this platform provides us, I admit that since I started using it I have noticed circumstantial changes, I have been able to connect remotely to any device in a matter of seconds, when an employee needs some help in some activity, I I can use, and also when a client needs some help during the negotiation process, he can connect to his computer without any limit. He stated that my overall experience has been positive in all aspects, and I hope it continues like this.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"With a fairly light system for instant remote connection, some features still need to be improved." Posted 2022-07-18
Pros: GoToMyPC It is essential to make a stable remote connection from any device, what I like the most about this platform is its low consumption when connecting remotely, I can manage my computer without the need for my mobile phone to have poor performance due to this application, when using the application within my mobile device, the overall performance of the phone is always good, the platform does not affect the performance of the device. Another thing that I like is that I can and what I am on my computer and I can also transfer files between devices, when I have a file on my phone, I can send it through this medium without having to open any application in the cloud for the transfer. Finally, I must mention that I loved the quality and speed with which this platform allows me to connect to any type of computer, I can connect to my clients' computers and view it with excellent quality.
Cons: This platform does not have any type of real-time chat system integrated, this is a real problem because when I made a remote connection to a client's computer, I cannot communicate with him through this application, we must use a third-party application to communicate during the remote session, another of the things that cannot be done within this platform is to record the remote session that is taking place, this is a real problem, since we have had to download a screen recording application to be able to record the remote connection, since this application does not have this integrated system.
Overall: My general experience with this platform has been average, the main negative thing that directly affects my experience was the fact that this system does not have an integrated Chat system, in which I can communicate with my clients during each session. remote, that was undoubtedly a rather tragic factor for us. However, I admit that this platform has helped us to connect remotely to offer all kinds of support to our colleagues and our clients, the remote connection on this platform and quite stable, the fluidity it represents is impressive, it is a fairly light platform for both devices mobile as well as for computers. Within this platform, only a few things need to be improved, such as the people, to favor my experience much more and make remote connections much more complete.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent way of providing remote access makes me and my employees completely satisfied." Posted 2022-06-06
Pros: GoToMyPc Represents our main way of connecting to other computers and our main way of having remote access within our company. One of the main things that I like about this platform is that it provides me with a seamless file transfer, no matter what device I am using at the moment, I can use this platform on my mobile device and share files to some computer, in addition, File transfer is done much faster than other platforms like TeamViewer, Its speed to transfer files between different devices is really impressive. Another thing that I love about this platform is that it gives me access to several monitors at the same time, for example, on other platforms when I connected remotely I only had access to a single monitor, however, with the use of this platform, I don't It doesn't matter if the other person has two or more monitors, I will have access to each of them separately and I will be able to make full use of the computer. Finally, I must mention that I loved the little consumption that the application of this platform represents within my mobile positive, previously I had been using another remote access platform within my mobile device, but all of them showed a really high consumption within my card. of the mobile device, however, the arrival of this platform was a total solution, I was able to connect to my computer from my mobile device with great comfort and with unparalleled speed, at the same time applications could be running in the background on my device and remote access was not interrupted in any way.
Cons: When I started using this platform there were really quite a few positive things that I didn't get from it, however, I should also mention that this software also has some negative things. One of the main negative things that you will not get about this remote access platform is that it is not possible to pay, suspend or format or restart the other computer, this is a function that is quite necessary within this software, since in comparison to other remote access software, those are good and allow you to shut down, sleep or restart your computer. Another negative thing that I have to mention about this software is that it is not possible to connect to more than 2 computers simultaneously. For example, if you need to remotely access more than two computers, you will have to do it separately, since currently the platform only allows to manage two computers at the same time. These are small things that you do not know about this software and that I trust will be solved as soon as possible, this is a software that is totally worth it because its remote access is quite accessible, however, there are several things that currently need to be improved.
Overall: My general experience within this platform has been absolutely possible, from the first week that the platform was implemented in my company I began to notice that our employees were developing a much more stable remote connection, previously we used other software for remote connection, that software was quite unstable, but with the help of this software we have found stability and all our employees are quite happy working with it. In addition, we must mention that we are totally satisfied with the price we are paying for GoToMyPc, Since when we make the payment of the annual subscription we have received a discount coupon from the GoToMyPc team, That means that our general subscription has turned out to be a little cheaper than we thought. This platform has been key to the proper development of our company and for our employees to have access to all the company's devices, for example, sometimes employees are out of the office but need information that is in the computer that is in your office, you can directly connect to the computer without any type of limit, only using your mobile device. This software has been a real solution for the company and we will continue to use it for the long term.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Connections with control for several monitors." Posted 2022-03-25
Pros: GoToMyPC is a fairly complete software to make remote connections and interact with various computers or monitors instantly. What I like the most about GoToMyPC is that you can connect to multiple monitors during a remote connection session, some software like GoToMyPC only allows you to manage one monitor, while this platform surpasses them by offering incredible functionality to manage multiple monitors. Another thing that I love is that I can metrically see the performance that the remote connection is having, I can see if it is having a bad performance of computer speed or network speed, this helps me understand if I will have a bad connection remote at that moment.
Cons: I could say that the GoToMyPC interface is not that attractive, it is a fairly basic interface with simple buttons for each of the features it offers, however, it is important to note that I have not had any problems regarding the operation or the remote connections that I have done, they just need to improve the UI a bit, make it more attractive, add new colors and allow the user to modify the theme of the platform.
Overall: Previously in our company we had problems with remote connections since sometimes they were not secure or the user could control the computer while we were connected to it, however, the arrival of GoToMyPC improved our remote connection immediately, with this software We have been able to offer immediate support to some of our colleagues or support to our clients, we can immediately connect to the computers and manage it smoothly, GoToMyPC does not present any connectivity problems, it is not a software that consumes many network resources and it is not You need a high spec computer for the platform to work properly. I am happy with the use that we are giving to GoToMyPC, in our sector it has been very useful for our various business connections.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable Access Anywhere" Posted 2022-01-06
Pros: Reliable access anywhere.
Easy to install.
Works on multiple devices.
Fairly easy to use features.Cons: Price is pretty high.
No other major issues.Overall: We have used this for about 15 years, no issues with accessing our office system from anywhere. The pricing is pretty high, and when they were purchased the new company didn't honor our grandfathered price.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Productive Remote Access tool for businesses" Posted 2020-08-31
Pros: It offers an intuitive platform to access business files and programs from remotely. This tool is quite useful when working from home. Easy to set up on both end devices. It also offers encryption of sensitive data for getting accessed.
Cons: It worked great for me. Nothing to share about cons.
Overall: GoToMyPC is a very productive and practical tool. It offers instant secure remote access to business programs and file controls. This tool is very handy when you working from home and you want to download or access files.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to access PC remotely " Edited 2020-06-29
Pros: GoToMyPC is a promising tool to access your computer from any place. It supports Windows and Mac. Installation and deployment are easy and simple. You can also remotely transfer and access files.
Cons: GoToMyPc has lots of features but it's pricing is worst.
Overall: Accessing desktop remotely was every employee desire. To make this happen I used GoToMyPC to remote access my PC. It gave me the ability to access and transfer files from a connected PC. It gave me a reliable and smooth experience. But I don't link its plans.
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