Audience

Fintechs and enterprises looking for SaaS based conversational AI application to automate customer support, and increase customer experience

About Floatbot

Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Automate 80% of your Call Center operations with hybrid Voicebot and Chatbot. Increase your Customer Experience and CSAT score. Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Their voice, your response. Speech recognition in vernacular language available on Floatbot platform. 10 Language, 100 Dialects Powered with 100,000 hours of Voice. Design your custom workflows for Chatbot and Voicebot Floatbot’s No-Code platform requires zero coding to build bot. It allows rapid development and deployment with advanced bot builder.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Floatbot
United States
floatbot.ai

Videos and Screen Captures

Floatbot Screenshot 1
Floatbot Screenshot 1
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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Floatbot Frequently Asked Questions

Q: What kinds of users and organization types does Floatbot work with?
Q: What languages does Floatbot support in their product?
Q: What kind of support options does Floatbot offer?
Q: What type of training does Floatbot provide?

Floatbot Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Pre-configured Bot
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Floatbot Additional Categories

Floatbot Reviews

Write a Review
  • Emily W.
    Administrator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product. "

    Posted 2022-02-01

    Pros: Multilingual, omnichannel support, easy to use, saves human effort.

    Cons: Have not encountered any till now, working smooth without any shortcomings.

    Overall: Save human effort and be easy to use. 24*7 available, even support on weekends. Interact with conversational ai and gives accurate answers.

    Read More...
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