Digital Wrench

Pros: This Program is very user friendly and customizable for all your shop needs, as far as inventory, labor amounts, packages, customer info, and vehicle info. The customer/Tech support is wonderful at returning calls and walking you through any questions you might have. I would definitely recommend this software for any repair shop!

Cons: No cons at all we really like this program we use it daily

Overall: Great experience with Digital Wrench we love this program we use it daily, you have a great customer/ tech support team

Pros: Everything in one location, and I can easily get to old records for one customer. Makes warranty issues much easier

Cons: That it’s not backed up through you guys also, in the even of pc crashing.

Overall: I really enjoy this program. It’s very user friendly, and saves me lots of time. I also don’t have to remember anything

Pros: Simple
Efficient
Affordable Pricing
Ease of Use
Great Support

Cons: I can't really think of any cons. The program was great but I did recommend some new features and for the most part they have bent over backwards to add the features to improve the program for OPE use.

Overall: Coming from a DMS, this program does everything they will do except integrate with OPE parts vendors and that part is not a big deal to me. It does Major Unit sales and ties the serial number to the customer profile at time of sale which is really handy feature that other programs doesn't do. Overall Don and Ray have been very helpful in helping me get the program setup and help run my business in an efficient manner.