Audience
MSPs
About CloudRadial
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.
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Pricing
Starting Price:
$195 per month
Pricing Details:
for up to 500 users. Larger plans available.
Free Trial:
Free Trial available.
Integrations
Company Information
Azurative
Founded: 2018
United States
www.cloudradial.com
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
CloudRadial Frequently Asked Questions
CloudRadial Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling
CRM
Live Chat
Patch Management
Privileged Access Management (PAM)
Remote Access
Remote Systems Monitoring
Portal
Collaboration
Content Management
Document Management
File Sharing
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