Anthology Encompass Integrations

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TouchNet is the leading provider of integrated, comprehensive and secure commerce and credentials solutions for colleges and universities. From secure, integrated payment and credentialing solutions to actionable real-time data, TouchNet provides the tools and insights you need to help your institution run smoother and work smarter. Our comprehensive portal simplifies payments acceptance for tuition, events, sponsor accounts, and more. Get the credentialing solution that revolutionizes campuswide access and student interaction at every touchpoint. Obtain the data and information you need to streamline your processes and make your campus smarter. Meet the people who guide our entire team to produce software and solutions specifically for higher education. Their leadership drives TouchNet to help make higher education smarter.

Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.