Best Field Service Management Software in Australia
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Compare the Top Field Service Management Software in Australia as of December 2024
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What is Field Service Management Software in Australia?
Field service management software is designed to help companies manage their customer service operations. It can be used to automate complex workflows, streamline communications between teams, and track performance in real-time. The software provides tools for scheduling appointments, managing contracts and warranties, tracking time/expenses associated with work orders, generating invoices, and managing customer data. Additionally, field service management software often includes analytics capabilities that allow supervisors to gain insights into employee performance and customer satisfaction levels. Finally, most platforms also come with mobile apps that enable technicians to manage their tasks while they are on the go. Compare and read user reviews of the best Field Service Management software in Australia currently available using the table below. This list is updated regularly.
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1
BlueFolder
BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and Scheduling Customer Relationship Management (CRM) Mobile Accessibility Billing, Invoicing, and Payments Asset/Equipment and Contract Management Customizable Reporting Integration Capabilities Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.Starting Price: $40.00/month/user -
2
Connecteam
Connecteam
Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.Starting Price: $29 for up to 30 users -
3
ServiceWorks
Service Works
One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit your business needs. 3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract. 4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration 5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available. 6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.Starting Price: $49/mo for unlimited users -
4
Pocomos
Pocomos Software
Many of our customers have eliminated 8 hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts.Starting Price: $59 for unlimited users -
5
Appenate
Appenate
Reduce Paper-Based Work With Our Drag-n-Drop App Builder. Create Data-Driven Apps That Empower Your Business. Mobile & Desktop. No Coding Required. A no-code platform for creating data-driven apps to replace paper forms across all industries. Use our versatile drag-n-drop software to schedule, dispatch, track & manage jobs. “Appenate allowed our company to go paperless in the field & gave us the ability to move towards other paperless operations. Within a month we had a department of 12 technicians & one dispatcher using Appenate daily” – Junetta, Commercial Service Department – Total Group Create quotes, checklists or reports & easily integrate with existing systems. Enforce accountability, cost-saving & efficiency via our dashboard overview. FREE trial offered to test GPS, barcode scanning, signature & drawing, media & attachment upload, formulas, push notifications, white label & offline capabilities. Create online forms and apps in under 5 minutes.Starting Price: $11.90/month/user -
6
Kickserv
Kickserv
Kickserv is a top-rated field service management software built with service businesses in mind. For as low as $47 per month, service-based businesses can take advantage of a plethora of tools for managing leads, estimates, team schedules, jobs, invoices, and payments. Users can also automate emails to all of their leads, send promo campaigns to customers, integrate to leading accounting platforms, and so much more. Local service businesses are in high demand and customers may make service requests at any time of the day or night. Do not let those requests go unnoticed or cause scheduling conflicts. Kickserv’s field service management software can help you keep all of your jobs in order so that you can assist every client in need while also streamlining operations. We will help you boost productivity and maximize every growth opportunity without sacrificing the quality of your work or customer service.Starting Price: $19 per month -
7
FieldEdge
Xplor
FieldEdge, formerly Desco, is an innovative service management software for the service industry. FieldEdge gives your service business the edge it needs to stand out in your market with its comprehensive set of productivity and customer management tools. The platform offers businesses the ability to connect and organize job scheduling and technician dispatching, manage customers and jobs, view performance dashboards, and sell smarter. -
8
Service Autopilot
Service Autopilot
Service Autopilot by Xplor, the premier business management software for lawn care, cleaning, snow removal, pest control, and pool services industries, has helped thousands of entrepreneurs conquer their dreams by automating their business for quick, long-term growth.Starting Price: $47.00/month -
9
Resco Field Service
Resco
Resco Field Service is your advanced mobile solution for field service management in industries like utilities, energy, manufacturing, or construction. It digitizes your field operations, making it easy for technicians to handle work orders, inspections, asset management, and preventive maintenance. With native integration for Dynamics 365, Business Central, and Salesforce, it allows you to extend your CRM/ERP data directly to the field. Designed with an offline-first architecture, you can capture data without internet access—perfect for remote sites, rural areas, or dense urban settings with limited connectivity. Field Service offers drag-and-drop customization, scheduling, timesheets, GPS routing, barcode scanning, and versatile data capture options, helping you create tailored forms, checklists, and reports—all without coding. Managers gain real-time visibility into job status and resource allocation, simplifying task scheduling, dispatching, and mobile workflows.Starting Price: 55$/month per user -
10
PESTBOSS
PESTBOSS
PestBoss is the business management application of choice for successful pest control companies looking to expand their business while simplifying their operational management. PestBoss is designed, developed and fine-tuned to provide pest control businesses with all necessary tools to manage and grow their business operations. Intuitive and easy to use account management & CRM features convert prospects to revenue generating accounts. Prioritize work schedules with task and appointment management features. Provide client portal convenience for accounts requiring access to data and documentation on demand. Create device monitoring and service reports on the fly and sync them with the main office. Issue invoices in the field and get paid quicker by processing payments before leaving the job site. Backed by an industry-leading service level agreement, PestBoss is regularly updated with new and enhanced features to stay atop of ever-changing business standards and safety regulations.Starting Price: $59 per month -
11
Epicor Prophet 21
Epicor Software
Prophet 21 is purpose-built to drive growth, modernize workflows, and build deep customer connections. One-size-fits-all software can be a drag on business. We built Prophet 21 to help distributors scale and grow without compromise. Get the speed, security, reliability, and scalability of Microsoft Azure Cloud. Run Prophet 21 from virtually any browser, on any device, anywhere in the world. Customize fields, personalize views, and enact your own business logic. Integrate with business applications, partners, and customers through RESTful API. Epicor Prophet 21 helps you understand your buyers. Use dashboards and tools to exceed your customers' expectations and earn their loyalty. Streamline your quote-to-cash cycle, improve margins, and fulfill orders flawlessly. Give your team the power to close sales at the counter or on mobile devices and tablets. And increase margins with strategic pricing based on market data and your sales history. -
12
Epicor Eclipse
Epicor Software
Distribution software designed by distribution experts and trusted by leading HVAC, Electrical, Plumbing and PVF distributors. When it comes to supply chain management, there’s always room to streamline. Real-time data and insights from Eclipse ERP software help you find opportunities to work smarter—from forecasting to fulfillment. Intuitive bid and job management tools make it simple to order and manage large electrical, HVAC, and plumbing distribution jobs. When you can track inventory details in real time, you’ve got the power to optimize the lifeblood of your business. Satisfy customers, increase profits and reduce inventory. It’s all built into Eclipse. The efficiency of any warehouse depends on the people working there and the tools they have to do the job. Epicor Eclipse makes it easy to manage warehouse activities—including receiving, put-away, picking, inventory adjustments, cycle counts, and more. -
13
CalAmp
CalAmp
From UX to platform to edge devices, we take care of everything, so you can keep things moving efficiently! The CalAmp Telematics Cloud is a dependable secure platform that is a solid foundation for your telematics needs. We provide telematics capabilities and best practices that adapt to your processes and integrate into your systems. Whether using one of our purpose-built applications or leveraging the underlying power of the CalAmp Telematics Platform, we provide flexibility to fit into your organization’s needs. From applications to platforms to edge devices, CalAmp’s solutions are built so you can trust them to always support your business. Fully redundant with built-in autoscaling capabilities you can ”dial-up” the level of availability that meets your business’ needs. Your telematics information is critical to your systems and how you do business. CalAmp’s enterprise-grade solutions are used worldwide and can scale to meet your needs, both today and tomorrow.Starting Price: N/A -
14
Elite EXTRA
Elite EXTRA, an Epicor solution
Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.Starting Price: 30 -
15
Contractor Foreman
Contractor Foreman
Starting at $49/m for the WHOLE company, Contractor Foreman is the most affordable all-in-one construction management system for contractors. Our customers in 75 countries and industry awards back it up. And it's all backed by a 100 day guarantee. Stop wasting time and money on overpriced software. Quickly build estimates, generate invoices, and get paid online. Our QuickBooks integration reduces the need for double entry. Contractor Foreman makes it easy for you and your crew to track your time, expenses, Daily Logs, and much more. Best Price Best Features = Best Choice Tired of wasting time and money on overpriced construction management software that is difficult to use and doesn't provide the features you need? Look no further than Contractor Foreman. Come and grow with us.Starting Price: $49.00/month -
16
Plexxis Software
Plexxis Software
Plexxis serves subcontractors who seek tight team cohesion and high performance backed and fully supported by knowledgeable in-house services. Coupling cloud construction management software, on-premise and hosted solutions, we unite operations, estimating, accounting and field apps on a single technology stack that enables live feedback between bidding, field and finance. With more than 30 years of experience, our solutions have been uniquely shaped to serve subcontractors ONLY. As a result, we have a first-hand understanding that the communications between your systems, spreadsheets, and apps MUST be transparent... and that means moving PAST integration to create a seamless and efficient environment for projects management, accounting, estimating and production. With Plexxis, there are NO “bolt-ons” and no requirement to purchase outside systems. We simply deliver a high-efficiency workflow across all specialty subcontractors’ functions - simply. -
17
LionO360 ERP
LionO360
LionO360 is a comprehensive SaaS based CRM/ERP solution that enables you to manage your entire business from one unified platform. This drives operational efficiency and enables business growth. Our next-gen platform empowers SMBs to transform their business process. There is no need to maintain multiple systems to run your business, and constantly deal with data reconciliation issues and manual workarounds. With the LionO360 platform, you get one single and unified CRM/ERP system to manage all your core business functions, which includes sales, customer relationships and pipeline/quota management to back-office inventory, purchases, warehouse, field service, logistics, financial management and e-commerce integrations. Our out-of-box solution is highly configurable and provides flexibility to start immediately, and then scale as the business expands.Starting Price: $19 per month -
18
FastField
Merge Mobile
FastField offers a flexible and easy-to-use solution to transform your paper forms into dynamic mobile forms to save time and money – with no technical experience required. Replace your paper inspections, work orders, safety checklists and more by quickly creating a digital version. With FastField’s user-friendly Form Builder you can design perfectly tailored forms for your business and dispatch them to users working remotely in the field. The FastField Mobile App provides a robust interface for users to complete and submit forms wherever they are, even without an Internet connection. Submitted forms are converted to pixel perfect PDF and Word reports all in your own look and feel. FastField supports anything from simple data and report delivery to highly customized business workflow. FastField Business Insight’s platform helps you transform your data into meaningful information with real-time data visualization to identify trends in specific segments of your business.Starting Price: $20.00/month/user -
19
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.Starting Price: $25.00/month/user -
20
Digital Wrench
VMT Software
Digital Wrench by VMT software is a Repair Order Software designed for the repair shop business. Whether you own an automotive repair shop, a motorcycle or ATV shop, a boat repair shop, a diesel and truck shop, RV Repair, OPE, or other types of machine repair shops, Digital Wrench is a simple yet excellent solution to help you streamline processes and reduce paperwork. Digital Wrench covers repair order tracking, inventory management, invoice history, customer tracking, time tracking, invoicing, marketing, customer scheduling, work orders, estimates, and much more. You can also customize the invoice printouts, several reports, and the vehicle/unit screen to match your business needs.Starting Price: $39.95/month -
21
flowdit
flowdit
Enhance your field service management with flowdit, a dynamic connected worker platform equipped with digital checklist technology. This platform is designed to elevate productivity by reducing error rates, eliminating tasks that don't add value, and utilizing networked workflows for improved efficiency in commissioning, quality assurance, maintenance, and EHS management. With flowdit's advanced checklist software, procedures are standardized to guarantee faultless operations and consistent documentation. The solution excels in automating inspections and centralizing audit processes, aiding field service managers in adhering to regulations and increasing profitability. It promotes comprehensive digitization across crucial activities such as inspections and maintenance, and integrates smoothly with IoT and ERP systems. Use flowdit to upgrade traditional field services into efficient digital systems, boosting communication and risk management for precise, compliant operations.Starting Price: 0 $ per month -
22
Leap
Leap
With Leap CRM and Leap SalesPro, our two signature software products, you can supercharge your organization with a digital process that reflects how your home improvement business sells and works. Leap helps you efficiently manage every lead, schedule every appointment, and create error-free estimates. You can also get accurate measurements, order materials, schedule your production, manage subcontractors and complete each job on schedule. When it’s time to complete the job, you can produce actionable reports, maintain your margins, and collect payments with simple online invoicing and payment processing. Leap also integrates with many of the industry-leading tools you already use, such as Quickbooks, CompanyCam, Angi, EagleView, and SRS Roof Hub. Plus, you can optimize your entire operations and access Leap’s industry-leading software on the go, whether you’re in the office, in the field, or at home on desktop, tablet, or mobile device.Starting Price: $79/month -
23
Bidtracer
Bidtracer
Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time.Starting Price: $60.00/month/user -
24
Operto Teams
Operto Guest Technologies
Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.Starting Price: $70/month -
25
Visual Planning
Stilog
Visual Planning is a full-scale scheduling and project management platform configured with project managers in mind. Monitor employee capacities/skillsets, project statuses, tasks & more with Visual Planning’s popular scheduling tools. Oversee reports, projects, and resources across all devices for a collaborative management platform. Tailor a solution that meets your company’s needs. Sign up for a free custom demo today! At Visual Planning we streamline how companies manage People, Projects, & Resources! Thousands of organizations are using our resource management & scheduling software to collaborate and simplify organizational workflows.Starting Price: $15.00/month/user -
26
Resco Inspections
Resco
Resco Inspections is an advanced mobile forms solution crafted for teams that need reliable data collection—especially if current paper processes or mobile tools aren’t meeting your standards for flexibility and versatility. Inspections lets you seamlessly convert audits, inspections, surveys, and checklists into digital formats that enhance safety, compliance, and ease of use. With seamless Dynamics 365, Power Platform, Business Central, or Salesforce integration, Inspections brings critical CRM/ERP data right to the field. Its offline-first architecture ensures that technicians, auditors, frontline workers, and inspectors can capture and update data even without internet access, whether on remote construction sites, oil rigs, garages, or in densely populated urban areas with inconsistent connectivity. The platform also includes an advanced questionnaire designer with smart questions, business logic, rules, and media capture, allowing full customization without coding skills.Starting Price: $55/month per user -
27
ArboStar
ArboStar
ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located.Starting Price: $150/month -
28
STACK
Stack Construction Technologies
Integrated takeoff and estimating software designed for any project and any trade. If you want to add hours back to your day, eliminate costly estimating mistakes and say goodbye to paper plans, you’ve come to the right place. STACK powers a more collaborative, efficient takeoff and estimating process so you can focus on what’s most important – your bottom line. Create a free account today!Starting Price: $0 -
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ConWize is a cloud-based platform that helps construction companies estimate projects more accurately and win more tenders. Estimating construction projects are complex and time-consuming. Overlooked errors can result in losing tenders, or throw you off budget in the execution phase. ConWize simplifies the bidding and estimation process in the tender phase, to protect your company against crucial mistakes, so you can win more tenders, and execute them profitably. We offer: ALL-IN-ONE BIDDING AND ESTIMATING PLATFORM FOR TENDER DEPARTMENTS: Tenders pipeline management, subcontractors bidding automation, advanced estimating tools, indirect costs and profit loading tools, Tender KPI analytics, and more. ESTIMATE PROJECTS AND MANAGE EXECUTION IN ONE PLATFORM: We know that the bottom line of projects is profitability. ConWize's pre-contract management module seamlessly connects the tender and execution phases to maximize control and project monitoring.Starting Price: Free
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30
TimeLinx
TimeLinx Software
Project and service management software designed for the mid-market. Looking for a project and service management solution that delivers better customer experiences and higher profitability. Free yourself from the burden of juggling multiple applications. TimeLinx PSM (Project and Service Management) and CRM, integrated with accounting, creates a single, seamless process from marketing to invoicing. TimeLinx PSM solutions are designed to provide transparency, access, and control across your entire customer lifecycle from lead management to project delivery. TimeLinx PSM applications connect departments to break down information silos while providing detailed reporting through your ERP system by transforming it from a single function application into a complete project and service management tool. Your entire organization gains permission-based access to comprehensive information and data, eliminating silos between departments and increasing overall efficiency.Starting Price: $45.00 per user per month