Articles by Sheldon
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Everything you need to know about Singapore's AI Strategy
Everything you need to know about Singapore's AI Strategy
Our Smart Nation: The Beginning of the Next 50 years During the 2015 National Day Parade, we looked back on the 50…
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Will China be leading the world in Artificial Intelligence by 2030?
Will China be leading the world in Artificial Intelligence by 2030?
Beyond the on-going trade war between China and the United States (US) lies a competition for global dominance. China’s…
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What could we learn from China’s National AI Team (国家队) Strategy
What could we learn from China’s National AI Team (国家队) Strategy
The notion of a national team is usually associated with sports teams representing the nation on the global stage for a…
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Activity
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It’s the Singapore FinTech Festival again! Honored and grateful to have had the chance to participate as a speaker. Thank you to Lionel Wong, gprnt…
It’s the Singapore FinTech Festival again! Honored and grateful to have had the chance to participate as a speaker. Thank you to Lionel Wong, gprnt…
Liked by Sheldon Chin
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Had a fantastic experience at AWS Cloud Day Malaysia last week! Gained great insights on how AI and cloud innovations are reshaping industries, and…
Had a fantastic experience at AWS Cloud Day Malaysia last week! Gained great insights on how AI and cloud innovations are reshaping industries, and…
Liked by Sheldon Chin
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Last week it was a great pleasure to enjoy our annual #Celosphere in Munich with our Iberia & Latam customers and partners. Doubling the number of…
Last week it was a great pleasure to enjoy our annual #Celosphere in Munich with our Iberia & Latam customers and partners. Doubling the number of…
Liked by Sheldon Chin
Experience
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More activity by Sheldon
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In Week 11 of my #DigitalTransformation Class at NUS Business School, with the theme of #Fintech, I have the honour of inviting Joe Cunningham…
In Week 11 of my #DigitalTransformation Class at NUS Business School, with the theme of #Fintech, I have the honour of inviting Joe Cunningham…
Liked by Sheldon Chin
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AWS Cloud Day in Malaysia, the team that's changing the world! We had a record turnout (not because of PS5 giveaway =D). This year, we had tons of…
AWS Cloud Day in Malaysia, the team that's changing the world! We had a record turnout (not because of PS5 giveaway =D). This year, we had tons of…
Liked by Sheldon Chin
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Extremely delight to host the group of distinguished individuals from NEOCRM Xclub top performer - the rockstar team. We are stronger than ever…
Extremely delight to host the group of distinguished individuals from NEOCRM Xclub top performer - the rockstar team. We are stronger than ever…
Liked by Sheldon Chin
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I had the honour of being at a winners’ conference last week as part of my day job & when I was in a room of winners, I was inspired by the magic…
I had the honour of being at a winners’ conference last week as part of my day job & when I was in a room of winners, I was inspired by the magic…
Liked by Sheldon Chin
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Dinner before the big AWS Malaysia Cloud Day tomorrow. Hope to meet a lot of people tomorrow. If you have registered, see you in KL Convention…
Dinner before the big AWS Malaysia Cloud Day tomorrow. Hope to meet a lot of people tomorrow. If you have registered, see you in KL Convention…
Liked by Sheldon Chin
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A big thank you to ESIGO (Asia) Private Limited and Zoom for inviting me to share Neocrm customer success stories with ICCA (Indonesia Contact Center…
A big thank you to ESIGO (Asia) Private Limited and Zoom for inviting me to share Neocrm customer success stories with ICCA (Indonesia Contact Center…
Liked by Sheldon Chin
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We have 2 weeks until we're in Nepal! 🇳🇵 We are so close to our fundraising goal so if you're feeling generous, please head to the Go Get Funding…
We have 2 weeks until we're in Nepal! 🇳🇵 We are so close to our fundraising goal so if you're feeling generous, please head to the Go Get Funding…
Liked by Sheldon Chin
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I’m excited to share that I’ve joined MongoDB’s Enterprise team, focusing on growth accounts in Malaysia. Thank you to Stewart Garrett, Céline…
I’m excited to share that I’ve joined MongoDB’s Enterprise team, focusing on growth accounts in Malaysia. Thank you to Stewart Garrett, Céline…
Liked by Sheldon Chin
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It was my privilege to represent ST Engineering in speaking to students from my alma mater, Imperial College London, at our first-ever Global Talent…
It was my privilege to represent ST Engineering in speaking to students from my alma mater, Imperial College London, at our first-ever Global Talent…
Liked by Sheldon Chin
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Honoured & humbled to have received the “G.O.A.T.” Award as part of the Agentforce Founding Team at our annual AI Product Offsite this week for…
Honoured & humbled to have received the “G.O.A.T.” Award as part of the Agentforce Founding Team at our annual AI Product Offsite this week for…
Liked by Sheldon Chin
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Data Education in action with the team at #edu24! Love seeing the global cross product team together, so close to an awesome education event in…
Data Education in action with the team at #edu24! Love seeing the global cross product team together, so close to an awesome education event in…
Liked by Sheldon Chin
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After 26 remarkable quarters, my chapter with Salesforce has come to a close. The last 6.7 years have been an incredible adventure, full of growth…
After 26 remarkable quarters, my chapter with Salesforce has come to a close. The last 6.7 years have been an incredible adventure, full of growth…
Liked by Sheldon Chin
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Having the second tallest building in the world, I believe Malaysia has not fully unleash its full potential. I hope I can continue to put in my…
Having the second tallest building in the world, I believe Malaysia has not fully unleash its full potential. I hope I can continue to put in my…
Liked by Sheldon Chin
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Chris Hillier
Explore how CRM, AI and Data empower Southeast Asia's insurance sector to tackle challenges and seize growth opportunities. Leverage AI and data for personalized customer experiences and utilize automation to streamline operational processes, including distribution and underwriting. Adopt digital engagement strategies to attract multi-generational customers. Seize today's opportunities with next-generation solutions. #Insurance #InsurTech #DigitalInsurance
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Jonjo O'Hara
Another great chat on Tech Sales & GTM Mentors APAC with Jeff Chan Global Enablement, Sales Onboarding Lead APAC with Salesforce. Founders: When should you begin to think about sales enablement, and what should it look like? AEs: Should you join a start-up? The checklist to decide whether they can set you up for success. Jeff talks through: 03:09 Ownership of Enablement and Onboarding Function 03:57 Factors Affecting Sales Rep Attainment 05:15 Impact of Enablement and Onboarding 06:08 Onboarding Program at Salesforce 09:53 Onboarding in Startups 18:47 Overcoming Challenges in the Market as a seller right nw 23:24 The Ability to See Around the Corner 25:51 Profile of Successful Salespeople 30:54When to Implement Sales Enablement in Startups Links to the full episode in comments!
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Tiago Machado Scherer
Explore how CRM, AI and Data empower Southeast Asia's insurance sector to tackle challenges and seize growth opportunities. Leverage AI and data for personalized customer experiences and utilize automation to streamline operational processes, including distribution and underwriting. Adopt digital engagement strategies to attract multi-generational customers. Seize today's opportunities with next-generation solutions. #Insurance #InsurTech #DigitalInsurance
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Mukesh Gupta
#NRFAPAC is a wrap. This was my first experience of NRF and it was an educational and an overwhelming experience for me. Here is what I learnt (based on what I saw on the show floor and my conversations with Retailers and Partners): 1. The sheer number of technology providers for the retailers are growing at an enormous pace. Their business also seems to be growing means that Retailers are adopting technology at an ever-increasing pace. 2. I saw a lot of interesting innovations targeted for in-store efficiency and improving customer experience. 3. Adoption of AR / VR tech seems to be still in the early phase but seems to have found some footing among high end, high ticket value retail. 4. The number of vendors providing solutions for self-checkout indicates to me that deployment of this tech is growing fast. 5. AI use cases that I saw were all revolving around writing product descriptions (and thereafter creating social media content), customer service or digital shopping assistants and employee engagement (knowledge dissemination). 6. Interestingly, I did not see any interesting use of AI / ML on the supply chain, operations, procurement or finance functions. 7. The presence of e-commerce platforms was still front and center indicating to me that this is still a priority area for many retailers. 8. Promotions management still seems to be an area of focus, as is loyalty management. I am surprised that not many Retailers have cracked a good loyalty program 9. Almost all my conversations with Retailers indicated that most of them are seeing a downturn in their business in the past 3-6 months. All of them were still struggling with having a good data governance model that could put them in a position to leverage the advancements in ML and AI. 10. Performance marketing is still front and center and we are starting to see some good success stories emerging. This is still not as common as I thought it would be in organisations. SAP Amazon Web Services (AWS) Achim Schneider Bharani Krishnan Joerg Koesters Deepak Krishna Patsy Wong Klaus Boeckle Mukesh Kumar H. Hakaru Morikawa Erica Low Sophia Pereira Silvana Tagand Will Wilson Katy Doran Peter Bray Grace Yio Steve Nijjar Whye Loong Wong Kaylie Wong Clinton Mottram Neetha John Peter Moore Sotis Dramalis Jaehyeon Bae Rahul Padgaonkar Yasmin Awad Mandavi Singh Ranjan Sharma Karthik Kuppusamy Madhav Nishtala Shobhana Lele Binod Negi Tanuj Vijay Rajiv Ranjan Singh Vineeta Bathija Anil Dogra Ben Nottle Eileen Chua Sebastian Chia
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