Puspak Patro

Thrilled to share insights from a recent SAP study on the midmarket landscape in Indonesia!🌟 Did you know that 95% of Indonesian midmarket businesses say adopting generative AI is a top business priority? This is an exciting reflection of the growing momentum in Indonesia and Southeast Asia (SEA), where midsized businesses are truly stepping up to embrace AI as a catalyst for innovation and growth! This shift highlights how businesses of all sizes are eager to harness the power of AI to drive their success—not just the big players! With more than 27,000 customers already leveraging SAP #Business AI, including in Indonesia and SEA, it's clear that AI is not just a future vision—it’s very much a reality shaping our business landscape today. Looking forward to see how more midsized businesses in #SAPSEA continue to prioritize AI adoption and tackle the challenges that come with it. Let’s keep pushing the boundaries together and Accelerate to Innovate with AI! 🚀 Learn more at: https://lnkd.in/gQcfeZQB Aaron Ang Eileen Chua Andreas Diantoro Kulwipa Piyawattanametha Nguyen Hong Viet RUDY ABRAHAMS Vipin Chandran Varun Thamba Vriddhi Shetty Michael Schroeder Deepak K Julia Madden Rizka Laksmi Paul Thompson Celest Lim Annabel Cheng Apirom Wongklam

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#NRFAPAC is a wrap. This was my first experience of NRF and it was an educational and an overwhelming experience for me. Here is what I learnt (based on what I saw on the show floor and my conversations with Retailers and Partners): 1.    The sheer number of technology providers for the retailers are growing at an enormous pace. Their business also seems to be growing means that  Retailers are adopting technology at an ever-increasing pace.  2.    I saw a lot of interesting innovations targeted for in-store efficiency and improving customer experience.  3.    Adoption of AR / VR tech seems to be still in the early phase but seems to have found some footing among high end, high ticket value retail.  4.    The number of vendors providing solutions for self-checkout indicates to me that deployment of this tech is growing fast. 5.    AI use cases that I saw were all revolving around writing product descriptions (and thereafter creating social media content), customer service or digital shopping assistants and employee engagement (knowledge dissemination).  6.    Interestingly, I did not see any interesting use of AI / ML on the supply chain, operations, procurement or finance functions.  7.    The presence of e-commerce platforms was still front and center indicating to me that this is still a priority area for many retailers.  8.    Promotions management still seems to be an area of focus, as is loyalty management. I am surprised that not many Retailers have cracked a good loyalty program 9.    Almost all my conversations with Retailers indicated that most of them are seeing a downturn in their business in the past 3-6 months. All of them were still struggling with having a good data governance model that could put them in a position to leverage the advancements in ML and AI.  10.  Performance marketing is still front and center and we are starting to see some good success stories emerging. This is still not as common as I thought it would be in organisations. SAP Amazon Web Services (AWS) Achim Schneider Bharani Krishnan Joerg Koesters Deepak Krishna Patsy Wong Klaus Boeckle Mukesh Kumar H. Hakaru Morikawa Erica Low Sophia Pereira Silvana Tagand Will Wilson Katy Doran Peter Bray Grace Yio Steve Nijjar Whye Loong Wong Kaylie Wong Clinton Mottram Neetha John Peter Moore Sotis Dramalis Jaehyeon Bae Rahul Padgaonkar Yasmin Awad Mandavi Singh Ranjan Sharma Karthik Kuppusamy Madhav Nishtala Shobhana Lele Binod Negi Tanuj Vijay Rajiv Ranjan Singh Vineeta Bathija Anil Dogra Ben Nottle Eileen Chua Sebastian Chia

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Understand the transformed retail landscape with Kasi Edge! 🛒 Forecast product demand and identify unmet consumer needs for business adaptation. Our Retail Intelligence equips you with the tools to thrive in evolving markets. By analyzing retail trends and consumer behavior, you can make informed decisions and stay ahead of the competition. Dive into insights on our News and Analysis page: https://lnkd.in/gQQdR2sb for a 30-day trial offer. ➡️ https://lnkd.in/gxjr8fSg 🚀 #RetailTrends #ConsumerInsights #MarketAdaptation

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Strategic Insights for Navigating Uncertainty in Asia's Markets As we navigate the complex landscape of today's economy, the balance between strategic cost-cutting and investing in future growth has never been more crucial. I recently had the privilege of discussing this topic with esteemed leaders Lance Little of Roche Diagnostics and Kerrigan Procter of Legal & General Investment Management America in our latest Asia leadership video hosted by Criticaleye. Here are some takeaways and my reflections on ensuring sustainable growth amidst economic uncertainties: Strategic Cost Management: While cost optimization is vital for maintaining financial health, it's essential to strategically safeguard investments in areas that drive long-term growth. This means prioritizing expenditures that enhance competitive advantage without compromising the quality of operations. Investing in Innovation and People: The path to resilience and profitability lies in continuous investment in R&D and people. As highlighted in our discussion, nurturing talent and pushing the boundaries of innovation are non-negotiable for staying ahead in the market. Clear Objectives and Vision: Setting clear and actionable objectives is fundamental. This clarity helps align all stakeholders and ensures that every decision supports the broader goal of sustainable growth. Learning from Peers: The insights from Lance and Kerrigan remind us of the power of collective wisdom. Sharing experiences and strategies can provide new perspectives and innovative solutions to common challenges. For more detailed insights and to join the conversation on navigating these uncertain times, watch the full video here: Balancing Cost-Cutting and Future Growth Investment by Criticaleye. Big thanks to Criticaleye's Yu-Wen Hsiao, CoCo for a great job pulling the video together! #AsiaLeadership #EconomicUncertainties #BusinessStrategy #Board #BoardDirectors #Innovation #Sustainability #Criticaleye

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Over the past 7 years, I’ve had the pleasure of helping more than 250 businesses transform with top-notch CRM solutions. Since 2017, I’ve been working closely with companies to implement and customize the right tools to help them succeed. Along the way, I’ve been honored with some awards from Zoho, including: Creator Partner Awards 2021, Partner of the Year 2022,Premium Partner 2023. One of the highlights of my journey has been working with Industry Platform Pte Ltd. where I recently helped them switch from Salesforce to Zoho CRM in just a few weeks! They were really impressed with Zoho’s pricing and the way it integrates so seamlessly with Zoho Analytics. If you’re curious, you can hear more about their experience here: https://zurl.co/IJuL. Helping my clients grow and succeed is what drives me, and I’m excited to keep doing that for even more businesses. If you’re interested in seeing how Zoho can help automate your business, let’s connect! You can book a demo here: https://zurl.co/mf6y #ZohoCRM #BusinessAutomation #CRM #CustomerSuccess #AwardWinning #zoho

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Trends of Industry 4.0 in Thailand 2024 after joining the ICT Submit: Key Insights and Trends of #Industry 4.0 in #Thailand 2024 after #ICT Submit Thailand's participation in the recent ICT Submit has shed light on several key insights and trends shaping the country's Industry 4.0 landscape in 2024. Here's a breakdown of the key takeaways: 1. Increased Focus on Smart Manufacturing The ICT Submit highlighted a growing emphasis on smart manufacturing initiatives. This involves leveraging technologies like industrial automation, robotics, and the Internet of Things (#IoT) to enhance production efficiency, flexibility, and data-driven decision-making. Thailand will likely see increased investments in smart factories and automation solutions to boost its manufacturing competitiveness. 2. Adoption of Advanced Technologies Adopting advanced technologies like artificial intelligence (#AI), big data analytics, and cloud computing is another key trend. These technologies can be used to optimize processes, predict maintenance needs, and personalize product offerings. The ICT Submit likely served as a platform for showcasing these technologies and their potential applications in Thai industries. 3. Collaboration and Knowledge Sharing The importance of collaboration and knowledge sharing between stakeholders was a recurring theme at the ICT Submit. This includes collaboration between government, industry players, academia, and research institutions. By fostering knowledge sharing and partnerships, Thailand can accelerate its Industry 4.0 adoption and develop a skilled #workforce for the future. 4. Cybersecurity Concerns The increased reliance on digital technologies in Industry 4.0 necessitates robust cybersecurity measures. The ICT Submit likely addressed the importance of cybersecurity in protecting critical infrastructure and industrial data from cyberattacks. Thailand needs to invest in cybersecurity solutions and raise awareness about cyber threats to ensure the smooth functioning of Industry 4.0 initiatives. 5. Development of a Skilled Workforce A skilled workforce is crucial for successful Industry 4.0 implementation. The ICT Submit might have emphasized the need for educational programs that equip individuals with the skills required for operating and maintaining advanced technologies. This includes training in areas like #robotics, AI, and #data analytics. Looking Ahead Thailand's participation in the ICT Submit signifies the country's commitment to embracing Industry 4.0. By focusing on smart manufacturing, adopting advanced technologies, fostering collaboration, and addressing cybersecurity concerns, Thailand can position itself as a leader in the Industry 4.0 revolution in Southeast Asia.

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