AI is a game-changer in business travel, but the full impact is still ahead of us. This C-level panel discussion at #GBTAConvention2024, featuring our own Nick Vournakis, delved into how AI is transforming the customer experience while simultaneously delivering new operational efficiencies for suppliers and buyers alike. Here are some of the takeaways: Risks: With AI comes the need to address risks, including data privacy, compliance, and the ethical use of AI. As travel suppliers and buyers, it's crucial to navigate these challenges proactively, ensuring AI systems are robust and compliant with regulations like the EU Artificial Intelligence Act. Future trends: AI is transforming personalization in corporate travel, offering dynamic travel policies, personalized itineraries, and predictive maintenance of travel plans - don't get left behind! Embracing GenAI: Travel managers should prepare by embracing AI, investing in training, and integrating AI tools into their operations. This will enhance their roles, allowing them to focus on strategic tasks such as sustainability, traveler safety, and productivity. AI offers a competitive advantage, and by leveraging it effectively, we can deliver superior service and drive significant value for our clients. Learn more about the impact of GenAI in business travel in a recent white paper we produced in conjunction with BTN: https://bit.ly/458Heww #GBTAAtlanta #GenerativeAI #TravelTech #EducationSession #KeyTakeaways
About us
CWT is a global business travel and meetings specialist, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company – owned through funds managed by a group of leading global financial institutions including Barings, MacKay Shields, and Monarch Alternative Capital – CWT provides its customers’ employees with innovative technology and an efficient, safe and sustainable travel experience.
- Website
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http://www.mycwt.com
External link for CWT
- Industry
- Travel Arrangements
- Company size
- 10,001 employees
- Headquarters
- Minnetonka, Minnesota
- Type
- Privately Held
- Specialties
- Corporate Travel Management, Leisure Travel, Meetings & Events, Travel procurement, Business Travel, Digital, Digital business travel, B2B4E, and Meetings & Events
Locations
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Primary
701 Carlson Parkway
Minnetonka, Minnesota 55305, US
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40 avenue Pierre Lefaucheux
Paris, Boulogne Billancourt 92100, FR
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600 North Bridge Road
Parkview Square #07-01
Singapore, Singapore 188778, SG
Employees at CWT
Updates
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And…it’s a wrap at #GBTAConference2024! This year’s event has been like no other! Bigger, better, brighter and more productive! See you next year!
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It’s day three at #GBTAAtlanta and we’re busier than ever! Come join us for ice cream and a chat! #GBTAConvention2024
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CWT rolls out upgraded air price optimization solution, generating bigger savings for travel programs. Erica Antony, CWT’s Chief Product Officer, says, “Our price optimization service is one of the simplest ways for our customers to save on their air spend. It’s a turnkey solution with minimal set-up and maintenance requirements that doesn’t disrupt travelers. Through our partnership with Wenrix, we have created a market-leading solution that delivers even bigger airfare savings and a seamless traveler experience.” Learn more about this travel budget saving tool: https://bit.ly/462n8ol #TravelTech #AI #AirfareSavings #PriceOptimization #BusinessTravel
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Given the paramount importance of the global economy to the business travel sector, this #GBTAConvention2024 session featuring CWT's Richard Johnson, accompanied by Shawn DuBravac, highlighted several key messages about anticipated trends in costs and pricing for companies facilitating employee travel. It was noted that inflation, supply chain disruptions, labor shortages, energy expenses, geopolitical tensions, and escalating interest rates have significantly influenced the business travel landscape. The discussion provided insights into how the industry is adapting to these pressures and the implications on airfare, hotel rates, and ground transportation costs. Marking its milestone 10th year, the forecast is an indispensable resource for both buyers and suppliers, offering detailed insights into market dynamics and aiding in budget planning for the upcoming fiscal year. The session offered an initial exploration into the trajectory of pricing trends and identified potential opportunities for the industry. Sign up now to be among the first to receive the 2025 Global business travel forecast, leverage this vital presentation, grounded in data, to gain a comprehensive understanding of the forecast for business travel expenditures. Pre-register to receive the 2025 Global business travel forecast: https://bit.ly/4fas7HF #GBTAAtlanta #GlobalForecast #EducationSession #KeyTakeaways
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It’s day 3 at #GBTAConvention2024! We’ve seen an increase in visitors, day on day, so we’re gearing up for the busiest day yet! If you’re attending #GBTAAtlanta this year, come say hi! We’re at booth 2819! See you there!
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GBTA Convention has been buzzing, as you can see from yesterday's highlights video! Today is set to be the best yet, don't miss two great education sessions featuring Richard Johnson and Nick Vournakis, and find us at booth 2819 to discuss the evolution of travel. #GBTAConvention2024 #GBTAAtlanta #Networking #EducationSession
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The second the doors opened, our booth was flooded with curious visitors! We’re having an exceptional day, full of engagement and quality networking at #GBTAConvention2024 ! Watch this space for our video updates!
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Things are hotting up in Atlanta, both outside and on our booth at #GBTAConvention2024 But our travel experts manning the booth are cool as cucumbers and ready to welcome visitors on Day 2. Come join us for a refreshing drink or beat the heat with a liquid nitrogen ice-cream, courtesy of Yelibelly Chocolates, to chat about how AI is changing business travel, how we can plan your next big event, or how travel & meetings budgets need to change pace to keep up with external factors. Find us on booth 2819! #GBTAAtlanta #Networking #BusinessTravel
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The doors are open at day 2 of #GBTAConvention2024 and we’re looking forward to catching up with you, all through today! Come see us at stand 2819!