iTNews Asia

#Exclusive | iTNews Asia's July Feature is out!! 🔒 Is AI Making Businesses More Vulnerable to Cyber Attacks? 🔒 As businesses increasingly harness the power of AI to streamline operations and enhance customer experiences, there's a critical question emerging: Are we inadvertently opening new doors to cyber threats? ➡ Seven #APAC IT leaders discuss this pressing issue, exploring how the integration of AI systems into business processes might inadvertently create new vulnerabilities. 👉Matthew Swinbourne, CTO Cloud Architecture, NetApp Asia Pacific 👉Andrew Lim Director, Kyndryl ASEAN;   👉Robert Pizzari (He\Him), Strategic Advisory, APAC, Splunk;   👉Sunny Nehra, ethical hacker and founder of CyberSecurity firm, Secure Your Hacks;   👉Brig. Jitendra Tripathi, VP & Head Cyber Security Operations, Jio Platforms Limited (JPL);   👉Sakshi Grover Senior Research Manager, Cybersecurity, at IDC Asia/Pacific; 👉Feng Gao, Senior Director and Analyst, Research and Advisory, Gartner Key takeaways include: 🔍 Emerging Threat Vectors: AI-powered attacks are becoming more sophisticated, exploiting gaps in traditional cybersecurity measures. 🤖 Manipulation Risks: AI algorithms can be manipulated to yield false insights or compromise data integrity. 🔐 Security Imperatives: Businesses must adopt robust cybersecurity strategies that integrate AI defense mechanisms. Read the full article here and join the conversation on how AI and cybersecurity intersect: https://lnkd.in/gnmHupCn #AI #CyberSecurity #BusinessStrategy #TechnologyTrends #ITSecurity #DataProtection

📈 4G still leading the game in Asia-Pacific In the rapidly evolving world of telecommunications, 4G continues to hold its ground as the dominant technology in the Asia-Pacific region. Despite the increasing rollout of 5G, a new report reveals that 4G is still the go-to network for millions across the region, driving connectivity and supporting a broad range of applications. 🌐 Key Takeaways: 4G Penetration: The technology remains crucial in providing widespread coverage and supporting a large user base. 5G Adoption: While 5G is on the rise, its deployment is still catching up, particularly in rural and underserved areas. Future Outlook: 4G will continue to play a significant role in bridging connectivity gaps as 5G networks expand. For businesses and professionals in the telecom space, understanding these dynamics is essential for strategic planning and future investments. Dive into the full article for an in-depth analysis and discover what this means for the region's digital landscape. Julian Gorman | GSMA APAC https://lnkd.in/gzxSa2_m #Telecom #4G #5G #AsiaPacific #Connectivity #TechTrends #DigitalTransformation

🔒 Curious about the latest trends in cybersecurity? Check out this insightful report on the "State of Ransomware 2024" that details the prevalence of ransomware attacks in 2023, revealing that 59% of organisations were impacted, a slight decrease from previous years. This reduction, while positive, underscores the ongoing need for robust cybersecurity measures. 💸 Ransomware remains a persistent and severe threat in cybersecurity, disrupting organisations worldwide and causing substantial data loss. 👉 The study explores the entire lifecycle of ransomware attacks, from their origins to their financial implications and recovery efforts. 👉 It emphasises that even small businesses are frequent targets, highlighting the broad reach of ransomware threats across different revenue brackets. 👉 Includes analyses of ransom demands versus payments and the influence of an organisation's revenue 💰 on ransomware outcomes. Knowledge is power when it comes to protecting your organisation from cyber threats. Don't miss out on valuable insights—download now and strengthen your cybersecurity posture! Gene Vallejo-Yeo | Myra Kheng | Fatin Nadia Mohd Zulkapli | Pamela Tor Das | Sophos #Cybersecurity #Ransomware #ITSecurity #DataProtection #DownloadNow ⬇ Download the report here: https://lnkd.in/gynEQN9F

#Exclusive | 🌐 Embracing Location Intelligence in Transport industry! Location intelligence is poised to tackle data challenges head-on in the transport industry. Abhijit Sengupta, Senior Director and Head of Business for Southeast Asia & India, HERE Technologies shares how this technology enhances decision-making, optimises routes, and improves customer experiences. 🌟 Key takeaways: ➡ Data-Driven Insights: Location intelligence utilises spatial data to provide deep insights into traffic patterns, route efficiency, and customer behaviour, empowering transport companies to make informed decisions. ➡Operational Efficiency: By optimising routes and schedules based on real-time data, transport providers can reduce costs and enhance service reliability. ➡Customer-Centric Solutions: Enhancing customer experiences through personalised services and proactive notifications, improving satisfaction and loyalty. Angeline Ng | Camy Cheng | Wei Ling Tan #LocationIntelligence #TransportIndustry #DataDriven #Innovation 🚀 Read more here: https://lnkd.in/gFUsP8HH

#Exclusive | Exciting developments in the travel tech! 🌍✈️ Agoda's Chief Technology Officer, Idan Zalzberg shares latest insights on how Artificial Intelligence is reshaping global travel experiences. From personalised recommendations to enhanced customer service and operational efficiency, AI is shaping the future of travel. 🌟 Key takeaways: ➡ Personalised Recommendations: AI is being used to provide personalized travel recommendations based on user preferences and behavior, enhancing the overall travel planning experience. ➡ Enhanced Customer Service: AI-powered chatbots and virtual assistants are improving customer service by providing instant responses to inquiries and assisting travellers throughout their journey. ➡ Operational Efficiency... ➡ Predictive Analytics... ➡ Improved Booking Processes... For more detailed insights, read the full article! Stay ahead of the curve with Agoda's innovative approach to leveraging AI in the travel sector. 🚀 #AI #TravelTech #Innovation #Agoda #TravelExperiences https://lnkd.in/gyDQcR82

🔴HCLTech has rolled out a mutual fund investment platform for a global bank, and the 𝐛𝐚𝐧𝐤 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐚 𝐫𝐞𝐝𝐮𝐜𝐞𝐝 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐝𝐨𝐰𝐧𝐭𝐢𝐦𝐞 𝐨𝐟 90%. How? Thanks to the microservices architecture, allowing for quick restoration and updates. Not just this, the bank: ⬆️Achieved a 2x improvement in response time, enhancing customer satisfaction.  ⬇️Lowered operational costs by approximately 50% using a single code base across markets. 📈Experienced a 20% increase in fund allocation and average order value from investors, driven by new cross-currency and wealth lending features. Learn how HCLTech’s cloud-native transformation has helped the bank improve customer experience and personalise investment options. Sandeep Sarkar | Rhoda M Dinesen | Rangarajan S 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐜𝐚𝐬𝐞 𝐬𝐭𝐮𝐝𝐲 𝐡𝐞𝐫𝐞 👇 https://lnkd.in/gB-nWgKH

🌟 Reflecting on an insightful session at "Get Multicloud Right" 🌟 Multicloud approach empowers companies with advantages of modernisation, flexibility, scalability and best practices learned working with one cloud to other public and private clouds! Thomas Lee, Senior Product Manager, Equinix Asia Pacific and Kenneth Chau Chief Technology Officer, PAObank delved into best practices, real-world case studies, and expert perspectives on navigating the complexities of multicloud adoption. Missed the event? You can catch up on-demand here: https://lnkd.in/eB7zqSEC Anil Khaira | Jessica Lau | Raymond Tan | Kenneth Chau #Multicloud #CloudComputing #TechInnovation #BusinessStrategy #DigitalTransformation

#CaseStudy | Do you know how HCLTech has helped #Singapore’s leading super-app provider achieve 👇 ➡️ 99% Customer Satisfaction (CSAT) rate ➡️ 98% enhanced Service Level Agreements (SLAs) ➡️ The average resolution rate for incidents reached a high of 82% on the same day, while service requests saw a 48% resolution rate ➡️ The First Contact Resolution Rate (FCR) reached an average of 48% How exactly does this super-app ecosystem catering to millions of users across 13 countries strengthen its #technology #infrastructure to keep pace with its dynamic expansion? Sandeep Sarkar | Rhoda M Dinesen | Rangarajan S Read in detail by downloading the case study now 👇 https://lnkd.in/g-REeCsi

#Digitaltransformation | Indonesia Immigration has implemented an automated border control system using facial recognition technology to improve security and shorten passenger wait times. This is being done for the international seaport at Batam Centre. It is a busy border location between Indonesia, Singapore, and Malaysia, handling approximately 500,000 people annually. The Immigration has deployed two products from HID Global - Formally Lumidigm, an American manufacturer of secure identity products. Silmy Karim | Kementerian Hukum dan Hak Asasi Manusia Republik Indonesia https://lnkd.in/ghs-AfPZ

#Industrymovements | IBM has appointed Hans A.T. Dekkers as General Manager, Asia Pacific, effective succeeding Paul Burton. Dekkers will be responsible for all strategic and operational matters related to IBM's sales, marketing, services, technology and delivery operations across Australia, New Zealand, Southeast Asia, Korea, India South Asia and the Greater China region, including Hong Kong and Taiwan. https://lnkd.in/gSKJXmpU