GovInsider

Pelajaran paling penting yang dapat diambil dari insiden serangan siber di #PDN Sementara 2 ialah bagaimana kurangnya kewaspadaan terhadap #ancamansiber dan rendahnya #kepatuhan terhadap standar industri harus dibayar mahal dengan meningkatnya risiko keamanan.🔐 Pemerintah seharusnya bisa memastikan setiap pengelola pusat data mematuhi kewajibannya dalam “menyelenggarakan sistem elektronik yang andal dan aman dan bertanggung jawab”. Audit keamanan pada seluruh fasilitas pusat data harus dilakukan secepatnya dan hendaknya menitikberatkan pada peningkatan tata kelola, protokol standar keamanan dan kepatuhan pada mereka yang berada di garis depan.

The hard lesson learnt from the #cyberattack on Indonesia's national data centre has been how a lack of awareness of cyber threats, coupled with the absence of #compliance with industry standards, dramatically increased security #risks.🔐 A security audit of all data centre facilities should be conducted as soon as possible and the audit should focus on improving governance, standard security protocols and ensure that all frontline staff adhere to compliance standards.    https://buff.ly/4d9dYbG #cyberattacks #compliance #risks

Amidst the #ageing population, governments do not have to remain passive observers of these demographic shifts.👵 There are multiple tools to soften the negative impact and boost positive processes, says United Nations ESCAP's Michał Podolski. These include reskilling and #upskilling of older people, and society-wide policies to support healthy and active ageing. Read more to find out Podolski has to say about the importance of fiscal policy planning to account for demographic shifts in society.

IBM will focus on public-private partnerships around #ethicalAI usage at its upcoming Think Singapore event happening on August 15.💡 The firm currently works with AI Singapore and Monetary Authority of Singapore (MAS) respectively to enhance an #AI model and a governance tool for continuous monitoring IBM's Sarah Mohd Ong shares more about IBM’s approach to working with the Singapore #publicsector on adopting AI and #GenAI to streamline operations, and what attendees can expect during the upcoming event.

Government #data officers may find themselves alienated from #publicservice motivation when they lack direct access to citizens.📲 The secret to enjoying a data career in the #publicsector? Department of Social Services (DSS)'s Kayelle Drinkwater says: "Find something that motivates you, and use data to get there... For me, it's about feeling like I'm making a difference, and I like to do that through data."

#CRM can make or break a citizen’s experience and trust of their government - as the interface between governments and citizens.💫 Capgemini's Wendy Koh makes the case for weaving #GenAI into CRM platforms: To connect data silos, personalise communications, and enable data-driven policymaking. Read more to find out how the firm supports its #publicsector customers to reap the most out of GenAI-powered CRM platforms.

Amongst the speakers at the keynote of Amazon Web Services (AWS)’ Public Sector Summit held recently in Washington DC was the Central Intelligence Agency's Director of Artificial Intelligence Innovation, Lakshmi Raman, who neatly said: “We [CIA] were captured by the #GenAI zeitgeist, just like the entire world was for the past couple of years. But we also think about it in terms of search and discovery assistance, writing assistance, ideation, helping us with brainstorming, helping us generate counter arguments." GovInsider spoke to Vice President of Field Technology and Engineering, Dominic Delmolino, and Director of Government Transformation, Liam Maxwell to understand more about how GenAI is impacting #governmenttransformation today.

Increasingly, the students enrolling into universities will not only be school leavers, but working adults who want to upskill, says Australia's new public #university, Adelaide University’s curriculum lead, Joanne Cys.👨🎓 Recognising the changing nature of contemporary learners, the new public university is looking to transform traditional #education. One of the ways is leaning towards a #microcredentials-based model to enable individual students to stack the courses to fulfill their degree requirements, instead of taking all of them in full flight. https://buff.ly/3y8MqEA University of South Australia Katrina Falkner FTSE University of Adelaide

Introducing CK Tan, Field Innovation Officer, APJ, ServiceNow, who will be joining us as a speaker for the event "Enhancing Public Sector Services through a Unified Digital Platform"!⭐ With over 20 years of experience in technology advisory, consulting, industry solutions, and product marketing, CK focuses on AI and data-driven transformation. At ServiceNow, he engages in innovation conversations, helping clients craft their vision for a digital-first future. As a design thinker, he combines human-centered service design with business value management to guide executives in reimagining business processes through sustainable digital practices. CK believes innovation involves continuously challenging the status quo and building empathy to gain insights into users and their needs. 📌 Save the date on August 27 and gain valuable insights from CK along with other leading industry experts! 🔹 Event venue: Conrad Centennial Singapore, Level 4. 🔹 Time: 08:30AM - 02:00PM (GMT 8) Register today: https://buff.ly/4bXUZQk #ServiceNow #UnifiedDigitalPlatform #PublicSector

The global #IT outage caused by the faulty #software update by CrowdStrike serves as a wakeup call for #Singapore as #government departments more towards a #SaaS model with #cloudcomputing.🖥️ With Microsoft admitting more than 8.5 million computers being affected it shows the interconnectedness of the global IT ecosystem. The Cyber Security Agency of Singapore (CSA) and GovTech Singapore must have a hard look at the country’s IT #network to work out how to build in resiliencies. https://buff.ly/4dgcNr3 George Kurtz McAfee Trend Micro Jen Easterly