That’s a wrap on TM Forum Innovate Asia 2024! It was a fantastic opportunity to connect with customers, and industry leaders, exchange ideas, and discuss critical opportunities for growth in the APAC telecoms landscape. We kicked off the day with a panel discussion, "Overcoming Enterprise Challenges to Unlock Growth in the B2B Telecom Sector," featuring our very own Frank W., Solutions Management Director, alongside experts from PLDT, Appledore Research, and PCCW. Want to discover how CSG can help accelerate ROI and build profitable ecosystems for your business? Book a meeting with our team here ➡️ http://spr.ly/6043SSIKV Until next time! 👋 #TMForum #Telecom #InnovateAsia #Innovation
CSG
Software Development
Englewood, Colorado 172,410 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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Struggling to see meaningful CX improvements? You’re not alone—only 20% of companies have achieved significant progress this year. Join experts from CSG and guest Forrester in our upcoming webinar to learn how to overcome common #CX challenges, including data access issues, and drive measurable business outcomes. 🗓️ Reserve your spot now to gain actionable strategies ➡️ http://spr.ly/6043SsmKh
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Team CSG delivered solid results for the third quarter of 2024. Our recent contract renewal with Comcast and big customer wins in the US, Europe and Asia highlight our continued growth and diversification as we stay focused on finishing the year strong 📈 #TogetherWeAreCSG
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Day 2 at TM Forum Innovate Asia was action-packed! 💥 We hosted an Executive Lunch Briefing featuring an engaging fireside chat with Gary Kho, First VP of Enterprise Architecture at PLDT, John Cyriac Abraham, Principal Analyst at Appledore Research, and TM Forum Director Michael Lawrey. Following this, Haifa El Ashkar delivered an impactful presentation, "From Drag to Drive: Winning Profitably in B2B." Our team also took to the stage to present The Big Deal Catalyst, showcasing our innovative work alongside CSP leaders: PLDT, Smart Communications, Inc., Aussie Broadband, Unitel Group, Zain Group, and BT Group. On to Day 3! Don’t miss the chance to connect with our experts tomorrow at Booth 23, or schedule a meeting with us here ➡️ http://spr.ly/6044So0fE
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MVNO Nation Live Starts Tomorrow – See you there! 👉 http://spr.ly/6041ScYm3 Join us at MVNO Nation Live 2024 in Valencia tomorrow and explore how CSG can help your #MVNO thrive with cutting-edge, cloud-native solutions. 📅 Date: November 6-8, 2024 📍 Location: Valencia, Spain
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What a way to kick off TM Forum Innovate Asia! Day 1 was filled with great conversations with customers and valuable insights from the day's sessions. The team is excited to keep the momentum going tomorrow! Visit us at Booth 23 or schedule a meeting with our experts here. 👉 http://spr.ly/6041SioHf #Telecoms #TMFInnovateAsia
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Discover why 85% of #CSPs believe their current #CPQ systems meet less than three-quarters of their requirements by reading our latest blog. It outlines Appledore Research’s findings and can help you close the gap in your CPQ strategy. 👇
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Today marks an exciting day at CSG as we announce a six-year contract renewal with Comcast 🎉 The deal builds on a 35 year foundation of partnership and trust. We are honored by Comcast's continued confidence in our platforms to support its residential video, broadband and digital phone customer base 📹 📶 📱 #CustomerExperience #CX #DigitalTransformation #SaaS #Telecommunications
CSG Announces Six-Year Contract Renewal with Comcast
ir.csgi.com
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CSPs are facing a complex market that carries new implications for front and back-office functions. Learn why Appledore Research says CSG’s focus on #B2B enablement, #AI integration, customer experience optimization and cloud-native agility positions us well as a strategic partner for #CSPs navigating this critical period of transformation. 👉 http://spr.ly/6040SVEoa
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Ready to embrace innovative technology and strategies that are driving growth for #CSPs? Watch this on-demand technology showcase led by industry experts. 👉 http://spr.ly/6046SV8Fu Learn how to: ✅ Transform the billing experience with generative #AI ✅ Make billing a seamless and engaging experience by delivering hyper-personalized customer interactions, reducing call center volume and boosting loyalty ✅ Leverage AI-driven communications to turn the billing process into a strategic advantage for CSPs, enhancing both efficiency and customer satisfaction in a competitive market.
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