AfterShip

AfterShip

Software Development

Achieve a world-class post-purchase customer experience with AfterShip 📦

About us

Founded in 2012, AfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers. Offering a full suite of software covering the entire customer journey—from email automation, SMS marketing, and product reviews to shipment tracking, returns management, predictive delivery estimates, and multi-carrier shipping—AfterShip helps brands enhance the customer experience at every step. With 17,000 customers, AfterShip is used by iconic brands, including TOMS, Kylie Cosmetics, Gymshark, DIME Beauty, and Harry’s. Recognized as a Retail Technology Power Player by Business Insider, AfterShip integrates with 1,000 carriers worldwide and empowers top retailers and Fortune 500 companies to drive additional revenue, reduce operational costs, and improve CX. Learn more at aftership.com.

Website
http://www.aftership.com
Industry
Software Development
Company size
201-500 employees
Headquarters
Singapore
Type
Privately Held
Founded
2012
Specialties
Business Intelligence, API solutions, Integration, Streamline, Print Shipping labels, Calculate Shipping Rates, API Integrations, API Solutions, Customer Reviews, One-Stop-Shop, Post Sales Customer Service, Enterprise Technical Support, Enterprise Software Solutions, eCommerce Software Solutions, Best Online Shopping Experience, Online Retailer Post Sales Support, Shipping Performance and Analytics, Integration with Shipment Tracking Systems, Shipping Data Analytics, Global Client Base of International Online Retailers and Martketplaces, Partnership with International Couriers, International Carriers, International Logistic Companies, Developing for Developers, Software Integration and Solutions, Branded Tracking Solutions, Branded Returns Solutions, Branded Shipping Solutions, Branded Reviews Solutions, Branded Rewards Solutions, Branded Customer Reviews, Branded Shipment Tracking, Branded Package Tracking, Branded Returns and Refunds, Customer Self Service Returns Solutions, Customer Self Service Shipment Tracking Solutions, Customer Care, Customer Success, Customer Rewards, and Customer Service

Products

Locations

Employees at AfterShip

Updates

  • View organization page for AfterShip, graphic

    14,430 followers

    🚀 New feature alert!🚀 Get excited! The AfterShip team is gearing up to launch our latest feature: Personalized Collection Page! 🎉 With this new feature, merchants can create a data-driven, more personalized experience for their customers! By displaying product results based on customer behavior, traffic channels, and audience segments, brands can: 🌟 Enhance product discoverability 🌟 Streamline the shopping experience 🌟 Boost sales conversions Be the first to experience this game-changing feature. Join our waitlist: https://lnkd.in/gHrGQQYV

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  • View organization page for AfterShip, graphic

    14,430 followers

    Printer-free returns? 🖨️ Say no more! Together with our partners, we believe in making things easy, whether it’s for merchants, retailers, or shoppers. AfterShip’s integration with Happy Returns, a UPS Company enables a scalable and convenient returns solution that streamlines processes for retailers, merchants, AND customers alike. Through this partnership, we’re proud to announce that brands can reduce their carbon footprint by offering box-free, paper-free returns. No more scrambling to find a printer! (Or ink…) “What we appreciate most about our partnership with AfterShip is their commitment to the end consumer experience is equal to ours, and their data-driven approach to building a powerful integration has us excited about the future of reverse logistics in retail,” says Christopher Schwager at Happy Returns. 🧡 Join us and innovate the future of logistics. 💡  Find out more: https://lnkd.in/g2FH5hhF 

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  • View organization page for AfterShip, graphic

    14,430 followers

    Don’t forget! 💡 Join us on the 8th as we take a deep dive into one of this year’s hottest platforms: TikTok Shop. 🛒 We’ll be covering what you need to know to scale and succeed, including how to: 🚀 Leverage automation to streamline product management 🚀 Provide a seamless order fulfillment process through your 3PL 🚀 Automate your TikTok Shop inquiries directly from Gorgias 🚀 Create Live Streaming, shoppable content 🚀 Get started if you haven’t already! PLUS, drop your questions live in the webinar chat for a shot at winning a $100 UberEats gift card! Spots are running low, RSVP now: https://lnkd.in/gX7CHhkg 

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  • View organization page for AfterShip, graphic

    14,430 followers

    Sailing into the weekend like… 🛥️😎☀️ This week, the AfterShip team in Toronto gathered to enjoy the sunshine, sail around Lake Ontario, and recharge before the long weekend! We even made a new friend 🦢 Have a great weekend, everyone! We hope you’re enjoying your summer.

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  • View organization page for AfterShip, graphic

    14,430 followers

    Planning ahead for #BFCM? 🛍️ (Hint: you should be.) AfterShip’s new eBook helps you deliver a seamless customer experience, from engagement to purchase. We know that understanding customer journeys this year will be crucial. Shoppers hop between apps, stores, and websites. It's time to unify our commerce strategies. Learn from our partners at TikTok, Stamped, and Trellis how to optimize every touchpoint for maximum results. Start now, and you'll thank yourself come November! Give it a read: https://lnkd.in/gzyaZTZZ

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  • View organization page for AfterShip, graphic

    14,430 followers

    Since its launch, TikTok Shop has emerged as a powerhouse for eCommerce brands looking to reach modern shoppers and beyond. 🚀 While most brands know of its existence, how can they best leverage this platform to drive revenue and growth? Join us on August 8th at 2 pm EDT where we will break down how you can run a successful TikTok Shop Store. 🛍️💰🛒 Don’t miss out on hearing valuable insights from experts at AfterShip, TikTok Shop, ShipBob, Gorgias, and SuperOrdinary. Have questions? Ask them during the webinar for a chance to win a $100 gift card! If you can't attend live, register anyway! We’ll send the webinar recording right to your inbox. 📨 Save your spot now: https://lnkd.in/gX7CHhkg #webinaralert #ecommerce #tiktok #tiktokshop

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  • View organization page for AfterShip, graphic

    14,430 followers

    It’s official! 🎉🌟🥳 AfterShip is thrilled to announce we are a Great Place to Work® Canada Certified company! Since we first expanded into Canada more than three years ago, we’ve been working hard to foster a strong and inclusive culture. 💪 We are so proud of this incredible achievement — and it’s all thanks to our team. Their dedication and passion is what makes AfterShip an amazing place to work! 🫶 Learn more here: https://lnkd.in/eXFGqkGq #GPTWcertified

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  • AfterShip reposted this

    View profile for Chris Lavoie, PhD, graphic

    Head of Global Partnerships @ AfterShip // Partnerships Coach

    We're grateful here at AfterShip to have partners like Attentive who put on fun, interactive and highly informative workshops like we had this week in Toronto Attentive is among the best I've seen at getting on the road to show up & show out in pursuit of enabling & evangelizing their partner ecosystem at scale. As a side note, I am excited to see Toronto becoming a bonafide hub for ecommerce, due in large part to the efforts Shopify, it's partners and communities like Smarterships are making to show up (like last night at the Jays game! ⚾ 🧢 ) #Partnerships

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Affiliated pages

Similar pages

Funding

AfterShip 4 total rounds

Last Round

Series B

US$ 66.0M

See more info on crunchbase