When people are empowered to work the way they want, they can work better and work happier. In this self-guided demo, explore 8x8 Work to see how easy it is to chat, call, meet, and share from anywhere from any device: https://bit.ly/3VUCiar #UCaaS #UC #CX #EX
8x8
IT Services and IT Consulting
Campbell, CA 121,636 followers
One platform. Every communications experience.
About us
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Follow our Blog - https://www.8x8.com/blog
- Website
-
https://www.8x8.com
External link for 8x8
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Campbell, CA
- Type
- Public Company
- Specialties
- VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS
Locations
Employees at 8x8
Updates
-
Regal.io enables contact centers to move from a cost center to driving revenue growth through enhanced proactive outbound customer engagement. As part of our Technology Partner Ecosystem, 8x8 is proud to partner with the Regal team to make it easier for businesses to connect with their prospects and customers and turn them into lifetime customers. Read about our partnership and a favorite customer use case in this guest post by Regal CEO and Co-founder Alex Levin: https://bit.ly/3zQNRIh #CCaaS #UCaaS #CX #cloud
-
-
8x8’s latest research shows that organizations leveraging an integrated #contactcenter and #unifiedcommunications platform experience a myriad of benefits. The top 5: ✅ Improved #employeeexperience ✅ Streamlined workflows ✅ Greater productivity ✅ Improved #customerexperience ✅ More consistent #CX across the organization Read more highlights from the 2024 State of Business Communications Report: https://bit.ly/3wHR23Y
-
-
Mark your calendars for August 21! 🗓️ Dive into the future of #CX innovation with 8x8 and our technology partner sponsor, Verint, on the first stop of the 8x8 CX Tour in Atlanta. Don't miss your chance to hear directly from our experts about our vision and innovations. 🎟️ Secure your spot now so we can shape the future of #customerexperience together: https://bit.ly/4cFLNkT #contactcenter #CCaaS #AI
-
-
Despite today’s global tech outages, we want you to know that 8x8 systems and services are fully operational and we’re here to serve your business’ communications and #customerservice needs. #CC #UC #CX Rick Orloff, CISSP, CAPI
-
-
8x8 Partners: Create, build, and elevate your #CX practice with 8x8's Breaking Boundaries series, designed just for you! This series focuses on business strategy, uncovering new opportunities, mastering product positioning, discovery, and maximizing #ROI. Join 8x8 Channel Sales Engineer Manager Tony Poer for part one on July 23 at 11 am PT: https://bit.ly/3XSgaQF #8x8Elevate #8x8Partners #CCaaS #contactcenter #AI
-
-
Thank you to everyone who stopped by to say hi to the 8x8 team at the #Retail and #Ecommerce Summit Asia in Manila! It was a great event, and together with the Rakuten Viber team, we showcased how retail and ecommerce brands can benefit from #Viber for Business. We enjoyed insightful conversations about how Viber can help enhance brand awareness, boost sales, and deliver top-tier customer support. 💬 #CPaaS #CX #messaging
-
-
We are excited to welcome Regal.io to the 8x8 Technology Partner Ecosystem as part of the exclusive SellWith8 tier. Read more about the partnership, which combines Regal.io's sophisticated sales dialing capabilities with 8x8’s comprehensive cloud #contactcenter and #unifiedcommunications platform to enhance outbound communication services (like calls and #SMS) to facilitate better employee and #customerexperiences: https://bit.ly/3Wpxew6 Rebecca Greene, Victor Belfor
-
-
The Kansas City Royals knock #customerservice out of the park with 8x8 #ContactCenter. ⚾ Read more about how 8x8 supports this important community asset with its digital-first initiative: https://bit.ly/3MlhBR8 Brian Himstedt #CCaaS #UCaaS #CX
-
The best cloud contact centers for #retail offer a range of transformative capabilities that help increase revenue opportunities by delivering exceptional #customerexperiences. Here are six key factors for #retailers to consider when choosing the best #contactcenter solution: https://bit.ly/4d0e3P2 Michelle Kelly #CCaaS #CX
-