Mauro Matos de Sousa

Team growth, new international markets and more AI-powered projects. What do they have in common? They’re the result of 20 years of solid know-how and Group Tangivel sustained growth, as José Campos e André Esteves de Carvalho told during this interview to Digital Inside. If you want to know more, you can read the full article here: https://lnkd.in/gcgiy6-x #tangivel #newmarkets #article #interview #uxdesign #design #ux #userexperience #portugal

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A new venture event is coming! I'll be speaking at the #SIMConference at Porto! It's a great opportunity for European venture market players to network and learn.  We will share insights on innovation, growth, most interesting industries, and more. See you there! Link in the first comment. #StartupPortugal #Porto #Portugal #Investors #Startup #SimConf

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💡 Transformation is an #AlwaysOn Process Echoing this belief, Sérgio Oliveira, Managing Director of #AccelerationPortugal, discussed the role of #AI in marketing in a recent interview with Marketeer. Whilst presenting Acceleration’s new AI Marketing Maturity Model designed to assess a company’s readiness for AI, Sérgio emphasized the importance of strategic evaluation and clear-goal setting when adopting new technologies like AI to ensure organizational success. Sérgio further highlighted the necessity for organizations to blend short-term performance with long-term growth when embracing innovative elements. 👇 Learn more about how Acceleration can help in your AI Adoption https://lnkd.in/eJ-i8D2N #AIMarketing #MarketingMaturity #Maturity #Innovation

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#eventtipp Seems not so obvious for Austria but with Capgemini Austria 🇦🇹 we are opening the door to almost 400.000 experts like Rodrigo Cordeiro and his team across the globe. Rightshoring for best capability fit. Figure out what our #engineering teams are bringing to the table to #getthefutureyouwant #reindustrialization #intelligentindustry #proudtobe

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The impact of #DigitalTransformation and #ArtificialIntelligence on #CustomerExperience and future trends were discussed at the first edition of the #CXSummit in Lisbon, organized by Media Nove and Lab Experience. At Collab, our main goal is to achieve the right balance between AI and human interaction. Collab CTO, Jose Luis Silva, adds that "Customers are not all the same and have different contact preferences - preferences that can even change over time. The customer may not always want to be contacted in the same way, and that is why a correct integration of all digital channels (and also AI) in the #ContactCenter makes perfect sense." Read the full article by Jornal Económico by following the link 👇 https://lnkd.in/d6Wvg5U6

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