O que você faz se seus desenvolvedores de aplicativos e equipes de garantia de qualidade estão constantemente em desacordo?

Root cause analysis is the saving grace of teams. It is almost never what it seems to be on the surface. Have leadership band together and find the source of the issues. Have a team retrospective session with a live board to add concerns. What works, what hasn’t, and have the team focus on how to improve. Direct the team to focus on issues and not specific people. The team then gets the chance to vote and prioritize issues. Then leaders review the priorities and make sure the entire team gets their concerns addressed and on the board and that everyone understands the priorities in the order and why they are ordered in that way. Make it a learning experience for everyone.

Treat this like any other conflict within a team... 1. Acknowledge - Development and QA teams have different perspectives and friction is common. Acknowledge the friction, confirm understanding of the root concern, and move forward with a positive perspective. 2. Focus On Shared Goals- Remind both teams the common goal is to deliver an exceptional product with the highest quality. Both teams are invested in this common goal. 3. Next Actionable Steps- - Foster shared vision and ownership with a "we and together" culture. - Offer solutions such as paring developers and testers early in the dev cycle, and train developers in testing principles. - Foster clear and transparent communication.

Product managers serve as both arbiters and referees. They possess the authority to apply pressure on developers when crucial defects are not given due attention, while also offering guidance to the QA team to discern which issues truly hold significance in the grand scheme of things.

Resolving conflicts between developers and QA teams involves fostering collaboration and addressing underlying issues : 1. Maintain open communication between the 2 teams 2. Align both teams around common goals for delivering high quality software on time 3. Cross training teams to gain insights into the challenges each team faces. 4. Define clear processes and workflows for collaboration between them. 5. Establish feedback mechanisms for each team to provide input on each others' work 6. Implement processes for resolving conflicts in a constructive and respective manner 7.Organize team building activities and events to foster stronger relationships and collaborations.

Encourage both teams to work together towards common goals and emphasize the importance of teamwork and Establish clear expectations. Create channels for open communication where team members can voice their concerns, share feedback, and brainstorm solutions. Address underlying issues: If conflicts persist, identify and address any underlying issues that may be contributing to the tension between the teams. This may involve addressing communication breakdowns, clarifying expectations, or resolving interpersonal conflicts. Steps to foster collaboration, communication, and mutual respect between application developers and QA teams, you can help improve team dynamics and enhance the overall effectiveness of your software development process.

Encourage clear expectations, respect for each other's time, active listening, feedback, and constructive criticism. Recognize and appreciate small wins to foster a better QA and development relationship.

A comunicação, pra mim sempre foi e sempre será a melhor aliada para resolver qualquer conflito. As equipes de Desenvolvimento e QA precisam estabelecer uma comunicação clara, assertiva, respeitosa e sem ruídos para que ambas tenham condições de desempenhar da melhor forma possível seus papéis.

I always believe in communication and teamwork is the way to go. Testing starts at the requirements gathering, at the very beginning of the software development lifecycle. If the team can work together with the same information from the very beginning, this will minimize miscommunication and disagreements.

1. Promote open communication. 2. Define roles clearly. 3. Foster collaboration. 4. Offer training and support. 5. Implement clear processes. 6. Address conflicts promptly. 7. Celebrate successes together.