Quais são as melhores maneiras de entender a cultura da sua organização como arquiteto de negócios?

"Stop, look, and listen" can be a valuable practice in understanding the organization's culture. When you stop, it helps you slow down long enough to gather information, fact find, reflect, and problem solve. Often when there isn't buy-in from other talent it's because someone with decision-making power didn't take time to stop and properly assess the landscape. After you stop, take a look around at all the non-verbal clues in your environment. Watch body language, facial expressions, how close or far apart people sit or stand from each other. These things will tell you far more about the teams than words. Finally, listen! It's critical to buy-in that people feel like they have a voice. Be sure to create space for respectful exchanges.

Most people don't like to be told what to do by someone who has no idea what the role entails. Part of getting the lay of the land involves understanding how things work and why certain things are done in a particular way. You may see room for improvement or greater efficiency in one area of the business. The wise thing to do is suggest a trial to test your idea rather than tear down a system. This gives you an opportunity to train, collect data, and get feedback. It may be that your idea doesn't increase productivity like you thought, but it may reduce stress. That's still a win and you've earned the trust of team members! Learn to leverage your wins to introduce more tests, and keep building from there, using backing from allies.

Being a business architect is no small feat, but if you're willing to get in there and champion a "people first" approach, successful change is a lot easier to achieve. Talent in the workplace know when a person is genuinely interested in improving the overall culture and business model, and they can also tell when the bottom line is the only thing that matters. If you exercise due diligence in looking at how things work in reality versus on paper, it will help you draft the blueprint for a world-class operation where there is enough room for everyone to thrive. Don't forget to stop, look, and listen while you build!