Quais são as melhores práticas para liderar uma equipe de programa multifuncional?

The better, more specific, you can define the problem: the easier it will be to pinpoint a solution. Your stakeholders will be able to help define the problem.

One thing that I realized over the years is the ‘objective’ becomes a formality and a one time thing. Instead I encourage teams to keep the ‘why’ of any effort front and center. Teams feel more connected to the work and programs if they internalize why are we doing what we are doing

Defined the project Charter including the success metrics expected out of this program delivery. At the end of the program these would be measured to determine the program success. Define the RAPID to determine the key POCs for the program. There could be Business vs Engineering RAPID with different stakeholders, partners & decision makers.

Diverse and inclusive teams can and do include diversity of perspective, background and opinion. Not including a SME on a project because they won't 'agree' with the rest of the team can act as healthy resistance to group think.

Figure out what the right channels and tools are to encourage collaboration for your own team. For my team, it's regular meetings with clear agendas and timely follow-ups with action items. We also use Slack and Microsoft Teams to encourage stakeholders to share information with each other.

When it comes to leading a cross-functional program team, creating a conducive culture is paramount. Cultivate an environment where open communication thrives, accountability is valued, and conflict resolution is embraced. This empowerment allows your team to openly address any issues, instills a sense of responsibility, and equips them with the tools to collaboratively navigate conflicts when they arise. These practices form the bedrock of a high-performing cross-functional team.

Consistent acknowledgement of team’s efforts, leadership showing their weakness reflecting one’s need, helps motivate individuals, increase their morale because it shows we all are in it together!

Having a clear RAID log where all these issues and risks with their mitigation plans identified along with owners identified. This will help the team drive accountability.