Bolt: Request a Ride

4.8
6.81M reviews
100M
Downloads
Content rating
Rated for 3
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About this app

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt features that require the app to stay running in the background:

• Emergency assist: Riders can quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This also notifies our dedicated safety team, who will make an immediate welfare call.
• Audio trip recording: Allows riders to trigger an in-app audio recording if they ever feel uncomfortable during a ride.
• Private phone details: When a rider makes a call via our app, the caller’s phone number remains hidden.

*We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.

Our mission is to make cities for people, not cars. We're doing this by bringing fast, reliable, and affordable forms of transport to millions of people around the world, while also helping millions of drivers support their families. The next time you need a ride, take a Bolt!

Bolt is available in 50 countries and 600 cities around the world.

*Bolt car and scooter rental options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up at https://bolt.eu/en/driver/

Questions? Get in touch via [email protected] or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://twitter.com/Boltapp
Updated on
Sep 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
6.75M reviews
Player
September 29, 2024
You might be tempted by some lower prices sometimes. But the service is horrible. I encountered the same experience twice, while having multiple destinations, the driver would start to drive and then when you get in a street you don't know at 2am they would say, I don't have time for the last destination so cancel the destination or the ride, or they would leave you on the side of the road. The customer service just offers a couple of euros of compensation, while saying you got where you wanted.
6 people found this review helpful
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Dox A.
September 14, 2024
Good app with reasonable prices. Pickup times are not accurate since it doesnt take traffic congestions into account. A pickup time of 3 minutes is actually around 10 minutes. Sometimes a driver makes a wrong turn, therefore the arrival time is now longer, and because of that they add an additional charge because the driver made the mistake.
94 people found this review helpful
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Robertas Dereskevicius
September 19, 2024
Very poor service and scammy tactics! I have been using this app for multiple years and I am fed up with them. I booked a ride which gave me a 15 min wait, which makes the trip slower than a bus (even when there were multiple drivers closer than the selected). That driver was taking another person to their destination and i cancelled more than two minutes which had a fee the size half of the trip which wasn't there before. Support said that it covered expenses. Driver wasn't even driving to me.
23 people found this review helpful
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