Hotels.com: Travel Booking

4.7
658K reviews
10M
Downloads
Content rating
Rated for 3
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Sep 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
635K reviews
A Google user
May 30, 2023
I dropped it to 2 stars in Mar. Now, it's even worst. Try it yourself. Look for a location and count for 20 secs the screen doesn't show anything, it's like the app is not functioning. Then suddenly, the lost of locations you searched appears. Dropping to 1 🤮... I don't think they are really working on it.
Did you find this helpful?
Hotels.com LP
May 30, 2023
Thank you for the heads up about this issue. We’re looking into it and hope to resolve soon – we’re sorry you had a frustrating experience.
Simon C
September 8, 2024
"One Key" Cashback rate terrible compared to old system. I used to get 1 free night based on the average price of the last 10 nights, which was the equivalent to 10%. The new "one key" rate is around 1 or 2%. Absolutely ridiculous. Been a Gold customer for years. Absolutely no reason to stay anymore. Booking dot com have a better selection of hotels at a better price.
13 people found this review helpful
Did you find this helpful?
Hotels.com LP
September 8, 2024
Hi there, we understand you’re frustrated with the new One Key program and want to share some of the new benefits. You’ll be able to earn and use rewards on eligible bookings across Expedia, Hotels.com, and Vrbo. You’ll also be able to use your OneKeyCash as soon as it’s in your account. You can learn more on our website hotels.com/one-key
Miss Lady Yannick
September 7, 2024
No option to add my reservations to my Google calendar. No resolution. No possibility to have reservations added to Google calendar. Plus lots of connection issues due to a technical issue on your app. I haven't been able to access my future reservation for several days. No possibility to add my confirmed future to my calendar. No possibility to use the trip protection offered. I constantly get the error message "technical error on our end". Your app was better 10 years ago. Today, it's 0.
3 people found this review helpful
Did you find this helpful?
Hotels.com LP
September 7, 2024
We’re sorry you’re having issues with the latest update. We are working hard to improve the new experience and appreciate the feedback you’ve provided. Please keep an eye out for upcoming improvements and features.

What's new

We continue to update our app to help you find your perfect somewhere.