Air Canada Aeroplan

3.9
23.4K reviews
1M
Downloads
Content rating
Rated for 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the new Air Canada Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.

BOOK YOUR WAY
Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.

TIMING IS EVERYTHING
By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.

NOW BOARDING
As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.

KNOW AS YOU GO
Stay up to date with notifications about flight and gate changes, and cancellations.

FOLLOW THE LEADER
We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected]

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Updated on
Jul 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
22.6K reviews
Daniel Sonenberg
June 4, 2024
Update: I emailed for support as requested and have had no reply. I fly quite regularly and have used air canada and the app almost exclusively to book and manage my travel. But recently the app keeps having an error message when trying to book my flight. I contacted air canada and they have not fixed it. I read the android support team is awesome so I tried emailing them and the email bounced back. So I give three stars for what the app still seems able to do, but it used to be a 5 star app.
7 people found this review helpful
Did you find this helpful?
Air Canada
June 4, 2024
FOLLOW UP: We're sorry to hear about your recent experience. Please email us at [email protected] with the subject "App Review from Daniel Sonenberg - May 22, 2024" and include specifics of the issue you're encountering. We want to resolve this and get your rating back to five stars! Thank you for your patience and feedback.
Daniel Armiss
June 1, 2024
OK app but it unforgivingly logs you out and then signing back in is far too much of a process and it crashes on sign in too often, meaning you have to do it all again. Not good when trying to access it, and it runs quite slow, especially when in a line to get the points for something. Major source of anxiety because using it is too difficult. Probably done on purpose so you won't do it over the hassle. App needs serious optimization help.
6 people found this review helpful
Did you find this helpful?
Josee B
July 16, 2024
The app used to work fine but in the last year, it's been impossible to do anything on it, including logging in and out, seeing current points amounts and finding flights using points. Terrible app.
Did you find this helpful?
Air Canada
July 16, 2024
We're sorry to hear about the issues you're experiencing with the app. To assist you better, could you please provide more details? Email us at [email protected] with the subject 'App Review from Josee B - Jul 16, 2024' and include screenshots or specifics about the problems you're facing. We're here to help.

What's new

Version 5.46.3 of the Air Canada app brings new improvements, all inspired by feedback from our customers.

• Optimized performance: Your feedback on app performance matters. In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.