Sollers Consulting

We are proud of every project successfully completed at the client's site 💪 It is for our clients that we turn on our computers every morning, meet on calls, set and implement strategies, often drinking litres of coffee ☕ in the process! We are delighted when our client is willing to share a story about working with us. For us such testimonials are more than case studies – they are an acknowledgement of our cooperation 🤝 Therefore, we are pleased to present a video in which Rolf Schiltknecht and Manuela Moog from Baloise DE, Sollers Ira Klefisch and Ali Yikmis contribute their thoughts on collaborating on the core system implementation project in Bad Homburg. Enjoy!

⏰ Countdown to our exclusive workshop at RVS Monte Carlo for our special session: "Mastering Renewals: A Systems Perspective for Sustainable Success." 🗓️ Date: September 9, 2024 🕚 Time: 11 am to 12 pm 📍 Location: Salon Lacoste, FAIRMONT Monte-Carlo Learn from industry experts Michal Trochimczuk, Wojciech Korobacz, and Marcin Jaremko as they share essential tools and strategies to optimize renewals and ensure sustainable success. Enhance your decision-making and resource allocation during critical periods to maximize financial results. Secure your spot and get ready to enhance your financial results. Register now: https://shorturl.at/EJU5z #RVS2024 #InsuranceWorkshop #RenewalStrategies #FinancialGrowth #SollersConsulting #Keynote See you there! 🚀

𝐅𝐢𝐠𝐮𝐫𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐃𝐚𝐲: 7️⃣2️⃣ That's the number of our Salesforce experts! 🤩     In Q2 2024, Sollers successfully implemented the Scrum framework and earned 43 Salesforce certifications. This growth underscores our commitment to becoming the #1 provider of Salesforce solutions in the #InsuranceIndustry. Our Salesforce experts specialize in business, IT, and #QualityAssurance. Why does this matter❓ By leveraging Salesforce Partners, Sollers creates synergy that drives rapid progress for our clients. Their success is our success. It’s amazing what can be achieved with the right solution and a dedicated team. For example, we delivered a payment commitment process in just 3 months—something that previously took 3 years with a #LegacySystem! Or we were able to transition from no #DigitalSales into Salesforce. Or – to integrate with government forest 🌲🌳 database. Well done, Team!

As a system integrator, we solve a wide range of problems 🤔 for our customers, and those include: - poor responsiveness of the tools 🔨 used - low visibility 🔎 of new requests - difficult access to information on the progress of requests - poor #DataQuality, inconsistencies between #Data Our successful #ITimplementation allowed the underwriting process to be streamlined across all business units. Follow this link https://lnkd.in/dj6R9tNj to read a case study on how we addressed these areas when working for a global #underwriting company.

Weather-related topics are increasingly taking centre stage in the #insurance industry. In Q1 of this year, the word "weather" was mentioned three times more frequently than a year ago, outlines Christoph Baltzer in the new edition of Sollers Insights. The problems caused by #ClaimsInflation have been exacerbated by the increase in weather-related claims. Insurers need to respond and prepare. #Technology will be a part of the answer. The new issue of Sollers Insights also reports on the ambitions of Norwegian market leader Gjensidige in #DigitalClaimsManagement. Aleksander Czarnołęski explains what insurers need to do to make progress in this area. Patryk Nowak discusses the consequences for #bancassurance of the fact that fewer and fewer people are visiting bank branches.

As summers heats up, we don’t cool down with welcoming new Sollers on board 🌡 This week we host a unique group of new joiners who will enrich our offices in Cracow, Paris, Warsaw, and Wroclaw. We’ve prepared a decent blend of learning and bonding – insightful 3-days workshops finished with integration and catch up on the latest company news. Want to check how our onboardings look like from the inside? 😎 Check the openings: https://sollers.eu/career/

#Event | Join us at RVS Monte Carlo on September 9, 2024, for an engaging workshop! Join Michal Trochimczuk, Wojciech Korobacz and Marcin Jaremko for our exclusive workshop: "Mastering Renewals: A Systems Perspective for Sustainable Success." 🕚 September 9, 2024, 11 am – 12 pm 📍 RVS Monte Carlo at Salon Lacoste, FAIRMONT Monte-Carlo Discover the tools and strategies to optimize renewals and ensure sustainable success. Learn how to make informed decisions and improve resource allocation during critical periods. Maximize your financial results with insights from industry leaders! #Workshop #Renewals #SustainableSuccess #FinancialOptimization #SollersConsulting #RVS2024 #Keynote Register now: https://shorturl.at/EJU5z Stay tuned for more details! 🌟

Our projects have revealed that the most significant obstacle to #claimsAutomation is not the incompatibility or obsolescence of tools and systems, but rather the lack of collaboration between business and #IT 😯   Meanwhile, studies by Sollers and Ipsos have demonstrated that rapid claims processing is of even greater importance than the amount of #compensation itself. Consequently, claims automation is a vital component of an #insurer's success 🏆   We highly recommend reading Rafał Karwowski and Lennart Imorde article on claims automation for a comprehensive understanding of this important topic: https://lnkd.in/dhnTMMm2

*英語の後に日本語が続きます    We have successfully completed our 3rd webinar themed on process automation, conducted by Sollers Consulting team in Tokyo . We received numerous questions from participants 🙋♂️🙋♀️, indicating a high level of interest in the webinar topic.    FNOL is an important customer touch point in the claims handling process. The information (what) and the method (how) of obtaining the information in the online incident report will affect the subsequent claims handling process. In this webinar, we compared the car accident report portals of Japanese and European insurers to explore the possibilities for improving the online FNOL process 🚀    Accident report is crucial point in the claim handling process, thus the “what (to obtain)” and “how (to obtain)” of data intake in the online FNOL are important. We investigated the FNOL portals of insurers in Japan and compared them with the ones from Europe. Different features available in FNOL portals in Europe, such as arrangement of repair shop based on location, arrangement of claims payment method, and uploading pictures are not available in all insurers portal in Japan.     The webinar also included a demonstration of best practices in portal screen design and key features for obtaining data useful for automating the post-accident process, based on practical examples from European countries. We hope that we were able to show you how a well-designed accident report portal can facilitate process automation, improve operational efficiency, and increase customer satisfaction 👍      For those who missed the webinar, you may take a look at the event overview and request the video and presentation materials by filling out the form here   👉 https://lnkd.in/emVB8SKi      ----  ソラーズコンサルティング東京支社主催、プロセス自動化ウェビナーシリーズの第3回を無事に終了することができました。  参加者の方々からは、多数の質問をいただき 🙋♂️🙋♀️、ウェビナートピックへの関心の高さがうかがえました。    事故受付は保険金支払業務における重要な顧客接点であり、オンライン事故受付における取得情報 (What) とその方法(How)は、その後の保険金支払業務プロセスに影響を与えます。本ウェビナーでは、日本と欧州の保険会社の自動車事故受付ポータルを比較調査し、インターネット事故受付プロセス改善の可能性を探りました 🚀    また、欧州各国の実践例を元に、ポータル画面設計のベストプラクティスや、事故受付後の業務プロセス自動化に有用なデータを取得するための重要機能などを、デモのかたちでご覧いただきました。事故受付ポータルを工夫することで、いかにプロセスの自動化を促進し、業務効率化と顧客満足度の向上を実現できるかをお伝えできていれば幸いです。      ウェビナーにご参加いただけなかった方でも、下記ウェブサイトにてイベント概要とウェビナーアーカイブと資料をご入手いただけます。ぜひご参照下さい 👍     👉 https://lnkd.in/emVB8SKi        #claims #claimshandling #processautomation #propertyandcasualtyinsurance #ai #automation #insurance #FNOL #eFNOL 

Last week, a team of creative girls from our Warsaw office unleashed their inner artists at a fun and colourful pottery painting event! 🎨 They swapped their laptops for paintbrushes and had an absolute blast creating unique masterpieces. Thanks to our Sollers integration budgets, our teams get the opportunity to enjoy activities like this, fostering creativity and simply having fun outside the office. From choosing our pottery pieces to selecting the perfect colours and designs, decisions had to be made. All in the name of relaxation and fun. After a week, the girls could come and pick up a beautiful, personalized keepsake – whether it was a mug, bowl, or decorative vase 🏺