Apsys Polska

Better2gether 🤲 is a proprietary, comprehensive collaboration program with tenants, developed by the manager and owner of shopping centers, Apsys Polska. In 2023, it was implemented in 14 shopping centers from the Apsys portfolio and included nearly 1,400 tenants in centers located throughout Poland. What did it bring? A score of over 4.50 (on a 5-point scale) from tenants for the management offices of centers managed by Apsys Polska in the Tenant Satisfaction Survey. Almost 40 activities organized for center tenants and their employees (including competitions, training sessions, and special events). Over 40,000 messages exchanged between tenants and center management teams via the proprietary communication platform Trackeo. Better2gether provides real support for the businesses of tenants and shopping center owners. Starting with building community and atmosphere among employees, the program enhances tenant qualifications and the quality of their services, ultimately delivering the best customer service and customer experience for shopping center visitors.

Today at the #scf2024fall, Marek Bledowski, Head of Leasing and Vice President of Apsys Poland, had the opportunity to discuss the challenges of creating food halls and how important it is to understand the expectations of local communities. 🍴 🤝

“The year 2023 marks another year of Apsys Polska’s activities in the field of sustainable development and the implementation of the UN Agenda goals. An important development was joining the UN Global Compact, reflecting Apsys’ commitment to human rights, standards of ethical conduct and care for the environment. ESG goals are one of Apsys Polska’s stated strategic targets. We cascade these down to all employees, each of whom sets annual targets for ecology, social action and business ethics. Thus, all Apsys employees are committed to the strategic target to enhance cities by developing unique places to make the lives of their inhabitants more beautiful.” In these words, Apsys Polska CEO Benoit Charles invites you to read the Apsys Polska 2023 ESG Report. It summarizes all the initiatives undertaken and goals achieved within the four pillars of our ESG policy, of which we are proud. 🌲 🤝

Friday Apsys Spirit 🤝 Apsys is transforming, building, managing, revitalizing… and renovating. It’s not only changing cities but also its headquarters office, which is currently undergoing renovation! 😉 The Apsys team is diligently and patiently organizing and packing, as the move to a temporary office is just around the corner! 🧘♀️ 📦 The reward will be a modern, functional, and truly unique office space, designed according to the requests made by Apsys employees in the annual satisfaction survey. How do we know it will be exceptional? The project is being handled by the Boris Kudlička with Partners studio, a name that needs no introduction. 🎭 🎉 And who says you can't have fun while renovating and packing? 😎 https://lnkd.in/dn5VEdhd

"Undoubtedly, EU regulations are the biggest catalyst for change in the European economy, but our motivation to act in accordance with the principles of sustainable development comes from within—it stems from the philosophy of Apsys, which we have been implementing for 27 years." - explains Magda Błądek, ESG Officer at Apsys, in an interview given alongside Vice President Justyna Kur to SCF Magazine.  What is the philosophy of Apsys when it comes to ESG? How does the company implement it, and what goals does it set for itself?  We invite you to read more! https://lnkd.in/dSaaemGQ

▪ The At Your Service programme standardizes the quality of customer service across the company's entire management portfolio. ▪ The program, introduced in 2018, functions as an annual audit, during which more than 60 services and amenities offered by the center are evaluated based on a comprehensive, regularly updated survey. These are categorized into six groups: Shopping Center Attractiveness, Customer Information, For Motorists, For a Wide Range of Customers, For Families with Children, Shopping Conveniences. ▪ Each category includes "must-have" factors that every center must meet. ▪ To ensure the reliability of the assessment and its relevance to the needs of each center, regardless of its age or size, each property is assigned to one of three categories: comfort, premium, or gold. The classification primarily depends on the breadth of the dining and entertainment offerings and the diversity of the customer experience provided. ▪ The research component, conducted by an external entity—a specialized and experienced company—ensures the objectivity of the process and is the foundation of the At Your Service programme. Additionally, each study includes centers managed by entities other than Apsys, allowing the survey results to be compared with market benchmarks. ▪ Specific KPIs related to the program are defined each year, which continuously improves the quality of customer service in the centers and motivates management teams to pursue ongoing development and creativity.

"When we undertook the revitalization of the former Izrael Poznański factory, the building was in complete ruin. Everyone we spoke out revitalization of this place was skeptical, but we saw great potential and future of this place and that it could become a unique space that serves as the heart of urban life." This is how Maciej Wróblewski, Vice President of Apsys Polska, recalls the revitalization of Łódź's Manufaktura.  Learn more about why Apsys is so fond of unique projects like revitalizations and the challenges involved in an interview with SCF magazine. Highly recommended! 📣 📣📣 https://lnkd.in/dFP4fpZa

We invite you to apply and recommend! At Apsys Polska we are looking for the best candidates for the following positions: ➡ Senior Marketing Specialist to the Warsaw Office https://lnkd.in/dV4KTYfi ➡ Technical Tenants Coordinator to the Galeria Katowicka https://lnkd.in/dZ6SxwDM

The activities of Apsys Polska primarily involve tailor-made activities and projects aligned with the company's mission: "Enhance the city by developing unique places that make everyone’s life more beautiful" Therefore, respect for the tradition and history of a place is very important to Apsys. A great example of this approach is the #RYBNICZANIE campaign conducted by Focus Park in Rybnik. The shopping center, established on the site of the former local brewery with a long tradition, recalls the history of this place and the roots of the city through the long-term #RYBNICZANIE campaign. In carefully prepared materials, residents of Rybnik and media personalities tell the story of the brewery in an extraordinary way. The campaign is under the patronage of the city's mayor. Although the campaign concerns the history and identity of the place, it has been prepared in a dynamic and surprising manner. The street survey "Where to the brewery, Rybnikers?" fronted by Mateusz Banaszkiewicz, known from Kabaret Młodych Panów, a teaser large-format campaign, and dedicated activities on social media, as well as the opening of the Brewery Mini-Museum in the center, intrigued residents and prompted interaction. As part of the campaign, exhibitions, meetings with well-known Rybnik residents, and guided tours of the city are organized. All activities were selected to reach the largest and most diverse group of recipients. The culmination of the campaign will be a mural, which will be created on one of the walls of downtown tenements this fall. Focus Park is owned by Union Investment Real Estate. Below is a short video report from the press briefing held on the occasion of the inauguration of the Rybnik Brewery Gallery (one of the elements of the campaign). https://lnkd.in/d44AKCF3

In the Riviera Centre in Gdynia, managed by Apsys Polska, the first stationary Żywiec Męskie Granie Pop Up Store in Poland has been established. 🎵 🎶 This is a space where the center's customers and festival enthusiasts can find not only limited edition gadgets, artist collections, and clothing related to Żywiec Męskie Granie. It is also a place where meetings with artists, acoustic live acts and competitions with prizes will be held.   The store will be open until the end of August. The Riviera Centre is owned by Union Investment Real Estate GmbH